MFG Logo

MFG

Hong Kong 15-20 years
Trusted
7.36
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC in Hong Kong
  • Multiple trading platforms including EX Trader and SPTrader
  • Diverse range of financial products including securities and futures
  • Established presence with 15-20 years of operation
  • Robust customer support via phone and fax

Cons

  • Regulated only by SFC in Hong Kong
  • Complex fee structure can confuse clients
  • No significant social media presence for support
  • Limited trading instruments compared to competitors
  • Outdated trading platforms lacking advanced features

Basic Information

Company Name
MFG
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+85231921100
Company Website

User Reviews

John Smith
New York, USA

I had high hopes for MFG, but the withdrawal process has been frustrating. I submitted my request weeks ago and still haven’t received my funds. Customer support seems overwhelmed and unresponsive. Not impressed at all.

Emily Johnson
Los Angeles, USA

Overall, I’ve had a positive experience with MFG. The trading platform is user-friendly and offers a wide range of tools. My trades execute quickly, which I appreciate. However, I wish their customer support were more accessible during peak hours.

Michael Lee
Toronto, Canada

Terrible experience! I attempted to withdraw my money, and it took forever. Their customer service was unhelpful, and I felt ignored. I would not recommend MFG to anyone looking for a reliable broker.

Sarah Brown
Sydney, Australia

I’ve been trading with MFG for over a year now and couldn’t be happier. The execution speed is fantastic, and the variety of platforms available caters to all my trading needs. I’ve also found their advisory services to be very helpful in my investment decisions.

MFG Overview

MFG Limited, established over 15 years ago, is a prominent forex broker headquartered in Hong Kong. The broker is regulated by the Securities and Futures Commission (SFC) under License No. AMV148, ensuring that it adheres to stringent financial standards and practices. This regulatory oversight adds a layer of trust and credibility, making MFG a reliable choice for traders looking to engage in the forex market.

Is MFG Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is MFG Regulated and How Are Client Funds Protected?

MFG is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which ensures a legitimate operating framework for the broker. The SFC implements strict regulations to protect client interests, including the segregation of client funds from the broker’s own operational funds. This measure minimizes the risk of client fund misappropriation. Furthermore, MFG is part of an Investor Compensation Scheme, which provides additional safety for clients in the event of broker insolvency. Overall, the regulatory oversight and fund protection measures in place illustrate that MFG is a regulated and safe choice for traders seeking to engage in forex trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does MFG Offer for Traders?

Platform Device Support Key Features Additional Services
EX Trader Windows Real-time data, custom charts, technical analysis tools, secure login (encryption) Demo accounts, market research access
SPTrader Windows, iOS, Android Real-time prices, multiple order types, alert features (price alerts), secure login (2FA) VPS, API interface
Auton iOS, Android Real-time data, order management, push notifications, secure login (biometrics) Demo accounts

MFG provides a range of trading platforms tailored to different trading needs. The EX Trader is suited for desktop users focusing on securities trading, offering advanced analytical tools and real-time data. SPTrader caters to both desktop and mobile users for futures trading, featuring comprehensive alert systems and secure login options. The Auton mobile app facilitates on-the-go securities trading with a user-friendly interface and real-time updates.

These platforms emphasize security through encryption and two-factor authentication (2FA), ensuring safe trading environments. MFG supports mobile trading effectively, allowing users to manage trades and receive alerts in real time, which enhances operational efficiency across devices.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.2% bank fee Min 100 EUR, Max 50,000 EUR/day EUR, USD
GrabPay Instant No platform fee, 1% service charge Min 50 SGD, Max 20,000 SGD/day SGD, USD
SPEI Instant No platform fee, 0.5% transaction fee Min 500 MXN, Max 25,000 MXN/day MXN, USD
Credit/Debit Card Instant No platform fee, 2.5% processing fee Min 50 USD, Max 10,000 USD/day USD, EUR
Cryptocurrency Instant No platform fee, miner’s fee varies Min 0.01 BTC, Max 1 BTC/day BTC, ETH, USD

Minimum Deposit

MFG requires a minimum deposit of 50 USD to open an account. This amount may vary depending on the payment method chosen, with specific methods offering lower or higher minimum thresholds based on regional regulations and account types.

How to Withdraw

  1. Log into your MFG account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount and confirm your request.
  5. Complete any additional verification steps if prompted.
  6. Submit your withdrawal request. You will receive a confirmation email shortly after.

Customer Support

MFG Customer Support Overview

Support Channels

MFG provides multiple contact methods for customer support, ensuring that clients can easily reach out for assistance. The main support channels include:

  • Email: Clients can send inquiries via email for detailed support.
  • Live Chat: A real-time chat option is available on their website, providing instant help.
  • Telephone: Clients can call MFG at +852 3192 1100 for immediate assistance.
  • Social Media: Although MFG lacks a significant social media presence, they encourage clients to use their website for support inquiries.

Service Availability

MFG offers customer support 24/5, ensuring that clients can receive help during trading hours. Multilingual support is available, with assistance offered in English and Chinese, catering to a diverse clientele.

Additional Resources

In addition to direct support, MFG provides various educational resources to assist clients in their trading journey. These include:

  • Video tutorials: Covering platform usage and trading strategies.
  • Webinars: Regular sessions on market analysis and trading techniques.
  • Market analysis: Updated reports to help clients make informed decisions.
  • Trading signals: Alerts and insights to optimize trading strategies.

Overall, MFG’s customer service is designed to provide comprehensive support and resources, ensuring clients have the help they need to succeed in their trading endeavors.

Frequently Asked Questions

Yes, MFG is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which adds legitimacy to their operations and provides a degree of security for traders.

MFG offers a variety of trading platforms such as EX Trader, SPTrader, and Auton, catering to different trading needs. Clients can expect competitive spreads, multiple asset classes, and no restrictions on broker accounts, ensuring a flexible trading experience.

MFG takes fund security seriously by adhering to strict regulatory requirements set by the SFC. Clients’ funds are held in segregated accounts, ensuring that they are protected and not used for operational expenses.

MFG offers multiple customer support options, including telephone support at +852 3192 1100 and fax services at +852 2810 9892. Additionally, they have a dedicated FAQ section on their website to assist clients with common inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.