Metadoro Logo

Metadoro

Mauritius 2-5 years
Trusted
2.23
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Services Authority (FSA) of Mauritius
  • Diverse range of trading instruments including forex, commodities, and cryptocurrencies
  • Advanced trading platforms: MetaTrader 4 and MetaTrader 5
  • Customer support available 24/7 through multiple channels
  • Client funds protected through segregated accounts

Cons

  • Regulated by the Financial Services Authority (FSA) of Mauritius, which has weaker oversight
  • Blacklisted by Ukrainian financial authorities due to questionable investment practices
  • Lack of transparency regarding ownership and operational details
  • High inactivity fee of 20 EUR after six months
  • Limited educational resources and support materials for traders

Basic Information

Company Name
Metadoro
Registered Region
Mauritius
Established Period
2-5 years
Company Service Email Address
Contact Number
+442045773260
Company Website

User Reviews

John Smith
New York, USA

I had a terrible experience with Metadoro. My withdrawal request took over a week to process, and when I reached out to customer support, I received vague responses. It felt like they were just avoiding the issue. I do not recommend this broker at all.

Sarah Johnson
Toronto, Canada

Metadoro has been fantastic for my trading journey! The platform is user-friendly, and I love the real-time data analytics. I had a few questions regarding my account, and their customer support was incredibly helpful. Highly recommend for both beginners and experienced traders!

Mike Brown
London, UK

While I appreciate the variety of instruments Metadoro offers, I faced significant issues with their withdrawal process. It took longer than expected, and I felt frustrated with the lack of transparency. Might look for other options next time.

Emma Wilson
Sydney, Australia

Overall, my experience with Metadoro has been quite positive. The trading platform is robust, and I found the registration process straightforward. I did encounter a minor hiccup with a delayed response from support, but they eventually resolved my issue. Would recommend it for its trading tools and features.

Metadoro Overview

Metadoro, established under the full name RHC Investments, operates from its headquarters in Mauritius. As a regulated broker, it adheres to the standards set by the Financial Services Authority (FSA) of Mauritius, ensuring a secure trading environment for its clients. With an operating period of 2-5 years, Metadoro has positioned itself as a credible player in the forex trading landscape, offering a reliable platform for both novice and experienced traders seeking to engage in the financial markets.

The broker provides a diverse range of trading instruments, including forex, commodities, and CFDs, catering to various trading styles and preferences. Metadoro’s platform is designed with advanced technology, offering features such as real-time data analytics, customizable trading strategies, and a user-friendly interface. Customer support is available to assist clients, ensuring a responsive and helpful experience. With a commitment to innovation and security, Metadoro stands out in the marketplace by prioritizing client fund protection and continuously enhancing its trading platform to meet the evolving needs of traders.

Is Metadoro Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Mauritius Segregated Accounts

Is Metadoro Regulated and How Are Client Funds Protected?

Metadoro, operating under RHC Investments, is regulated by the Financial Services Authority (FSA) of Mauritius. This regulatory status indicates that the broker adheres to certain operational standards set by the authority, aiming to create a legitimate trading environment. Client funds are protected through the use of segregated accounts, ensuring that client deposits are kept separate from the broker’s operating funds. This practice reflects Metadoro’s commitment to safeguarding client assets. However, it is important to note that while the broker is regulated, the oversight by the Mauritius FSA may not be as stringent as that of more established regulators in other jurisdictions. As such, traders should carefully consider the implications of trading with a broker regulated in Mauritius and the associated risks.

Trading Platforms and Apps

What Trading Platforms and Apps Does Metadoro Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login, multiple order types, technical indicators, price alerts VPS, demo accounts
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Advanced analysis tools, market search, one-click trading, push notifications VPS, demo accounts
Web Version Any device with a web browser Easy access, secure login, symbol lookup, alerts Demo accounts
Mobile App iOS, Android Convenient trading on-the-go, secure login, real-time alerts Demo accounts

Metadoro offers a variety of trading platforms tailored to meet the needs of different traders. The MetaTrader 4 and 5 platforms are ideal for users who require advanced tools and features, while the web version provides easy access without the need for downloads. The mobile app allows traders to manage their accounts conveniently from anywhere, ensuring they can respond quickly to market movements. All platforms incorporate secure login methods and provide real-time alerts, enhancing the trading experience with efficient market search tools and prompt order execution.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10,000 USD, EUR, GBP
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 USD, EUR
E-wallets (e.g., Skrill, Neteller) Instant 1.5% charge Min 50, Max 20,000 USD, EUR, GBP

Minimum Deposit

Metadoro requires a minimum deposit of $50 to open an account. This amount may vary based on the payment method selected and the type of account being opened, ensuring flexibility for different user needs.

How to Withdraw

To withdraw funds from your Metadoro account, follow these steps:

  1. Log in to your Metadoro account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits.
  5. Provide any necessary identification or verification information as prompted.
  6. Submit your withdrawal request and wait for processing confirmation.

Customer Support

Metadoro Customer Support Overview

Support Channels

Metadoro offers multiple contact methods to ensure customers receive the help they need. Clients can reach out via:

  • Email: For general inquiries, customers can send an email to support@metadoro.com.
  • Live Chat: An online chat option is available through their website for immediate assistance.
  • Telephone: Customers can call +442045773260 for urgent support.
  • Social Media: Metadoro also engages with clients through their official social media channels, providing another avenue for support.

Service Availability

Metadoro’s customer support operates 24/7, ensuring that assistance is available whenever clients need it. The support team is equipped to handle inquiries in multiple languages, although specific languages supported are not detailed.

Additional Resources

In addition to direct support, Metadoro provides valuable resources such as video tutorials, webinars, and market analysis to enhance the trading experience. These resources can help clients better understand the platform and improve their trading strategies.

Frequently Asked Questions

Yes, Metadoro, operating under RHC Investments, is regulated by the Financial Services Authority (FSA) of Mauritius. Client funds are protected through the use of segregated accounts, which ensures that client deposits are kept separate from the broker’s operating funds. This practice demonstrates Metadoro’s commitment to safeguarding client assets, although the regulatory oversight may not be as stringent as that of more established regulators in other jurisdictions.

Metadoro offers a diverse range of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies. This variety allows traders to implement different strategies and effectively engage in various markets, catering to both beginners and experienced traders.

To open an account with Metadoro, clients need to submit personal, employment, and financial information. This includes providing identity verification documents such as an ID and proof of address. The account opening process is designed to be straightforward, allowing for flexibility in account types, including the option to upgrade to a professional account if trading volumes increase.

Metadoro offers multiple contact methods for customer support, including email at support@metadoro.com, a live chat option on their website, and a telephone number at +442045773260 for urgent support. Their customer support operates 24/7, ensuring assistance is available whenever clients need it.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.