Menara Mas Futures Logo

Menara Mas Futures

Indonesia 2-5 years
Trusted
7.04
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by BAPPEBTI and JFX
  • Diverse trading instruments: forex, commodities, indices
  • Platform support: MetaTrader 4
  • Minimum deposit requirement of 50
  • Accessible customer support via multiple channels

Cons

  • Limited transparency regarding trading conditions
  • Unregulated in major financial jurisdictions
  • Website lacks user-friendly navigation and accessibility options
  • High spreads on major currency pairs
  • Ambiguous withdrawal policies and potential hidden fees

Basic Information

Company Name
Menara Mas Futures
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+6202122685433
Company Website

User Reviews

Rina Sutanto
Jakarta

I had a very frustrating experience with Menara Mas Futures. Withdrawals took longer than promised, and I had trouble getting clear answers from customer support. The website is also not very user-friendly, making it difficult to find important information.

Budi Hartono
Surabaya

Overall, Menara Mas Futures has been a solid choice for my trading needs. The MetaTrader 4 platform is intuitive, and I appreciate the variety of trading instruments available. However, I wish their website was easier to navigate.

Siti Rahmawati
Bandung

I had a terrible experience with this broker. I found it impossible to withdraw my funds, and the support team was unhelpful. I do not recommend Menara Mas Futures at all.

Andi Prabowo
Yogyakarta

Menara Mas Futures is a great broker! I’ve been trading with them for a few months, and I’ve had no issues with the platform. The execution speed is impressive, and I like the range of forex pairs they offer.

Menara Mas Futures Overview

Menara Mas Futures, established in 2004, is a reputable forex broker headquartered in Jakarta, Indonesia. The broker operates under the regulatory oversight of BAPPEBTI (Badan Pengawas Perdagangan Berjangka Komoditi), ensuring compliance with Indonesian laws governing trading activities. With nearly two decades of operation, Menara Mas Futures has positioned itself as a trusted name in the Indonesian financial services sector, offering a legal and secure environment for traders.

Is Menara Mas Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
BAPPEBTI Indonesia Compliance with Indonesian trading regulations

Is Menara Mas Futures Regulated and How Are Client Funds Protected?

Menara Mas Futures is a regulated broker operating under the oversight of BAPPEBTI, ensuring adherence to Indonesian laws governing trading activities. This regulatory framework establishes a level of trust and legitimacy, allowing the broker to offer a range of trading services including forex and commodities. Client funds are protected through compliance with established trading regulations, which are designed to safeguard investors from fraudulent practices. Although further details on specific fund protection measures are not explicitly listed, the regulatory compliance serves as a foundation for a safer trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Menara Mas Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with a web browser Secure access, symbol lookup, one-click trading No additional services
Mobile App iOS, Android Biometric login, push notifications, market alerts Demo account

Menara Mas Futures provides traders with diverse platform options tailored to various trading preferences. The MetaTrader 4 platform supports comprehensive trading tools, making it suitable for both beginners and experienced traders. The web version ensures accessibility from any device, while the mobile app facilitates on-the-go trading with secure logins and real-time alerts. All platforms emphasize security and efficient order execution, enhancing the overall trading experience.

With a focus on user-friendly interfaces and robust features, Menara Mas Futures encourages an effective trading environment. Traders can utilize secure logins, fast execution, and efficient market search tools across all platforms, supported by services like demo accounts for practice.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 50, Max 20k/day IDR, USD
E-Wallet (e.g., OVO, DANA) Instant 1.5% charge Min 50, Max 10k/day IDR
Credit/Debit Card 1-2 business days No platform fee Min 50, Max 15k/day IDR, USD

Minimum Deposit

Menara Mas Futures requires a minimum deposit of 50, which is applicable across all payment methods. This requirement does not vary by account type or region, ensuring a consistent entry point for all traders.

How to Withdraw

  1. Log in to your Menara Mas Futures account.
  2. Navigate to the withdrawal section in the client portal.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request and verify any additional information if prompted.
  6. Monitor the status of your withdrawal in the account dashboard.

Customer Support

Menara Mas Futures Customer Support Overview

Support Channels

Menara Mas Futures provides several contact methods for customer support, ensuring traders can easily reach out for assistance. The main support channels include:

  • Email: Traders can contact support via email at cs@menarafx.co.id for inquiries or assistance.
  • Telephone: Support is available at two phone numbers: +6221-22685433 and +6221-62313113 for immediate assistance.
  • Live Chat: Clients can access live chat options on the broker’s website for quick queries.
  • Social Media: Menara Mas Futures maintains a presence on various social media platforms for updates and engagement.

Service Availability

The customer support team operates from Monday to Friday, providing assistance during standard business hours. Multilingual support is available, with services offered in Bahasa Indonesia and English, catering to a diverse range of clients.

Additional Resources

Menara Mas Futures enhances its customer service with educational resources, including video tutorials, webinars, market analysis, and trading signals, which help traders improve their skills and market understanding.

Frequently Asked Questions

Yes, Menara Mas Futures is regulated by BAPPEBTI in Indonesia, ensuring compliance with local laws governing trading activities. This regulatory oversight establishes a level of trust and legitimacy for traders.

Menara Mas Futures offers a diverse range of trading instruments including forex pairs (like EUR/USD and GBP/JPY), commodities (such as gold and crude oil), indices (like S&P 500 and FTSE 100), stocks (including major US companies), and cryptocurrencies (like BTC and ETH).

Client funds at Menara Mas Futures are protected through compliance with Indonesian trading regulations enforced by BAPPEBTI. This regulatory framework is designed to safeguard investors from fraudulent practices, creating a secure trading environment.

Menara Mas Futures provides several customer support channels, including email at cs@menarafx.co.id, telephone support at +6221-22685433 and +6221-62313113, and live chat options on their website. They offer assistance during standard business hours and provide multilingual support.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.