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maxco

Indonesia 2-5 years
Trusted
7.14
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by JFX and BAPPEBTI
  • Offers over 70 trading instruments including forex and metals
  • Trading platforms: MT4, WebTrader, and Mobile App
  • Maximum leverage of 1:500
  • Demo account available with virtual funds for practice

Cons

  • Limited regulation (only regulated by JFX in Indonesia)
  • No access to cryptocurrencies or shares
  • Limited educational resources for traders
  • High trading fees on certain instruments
  • Language support restricted to English and Indonesian

Basic Information

Company Name
maxco
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+62217205868
Company Website

User Reviews

Santos4154
Indonesia

Low slippage and fast withdrawal processes. I was impressed with the efficiency of their service, especially for a broker operating in Indonesia.

Doudu
Colombia

Entered the trading sphere all the way from Indonesia under the firm regulation of JFX. Navigated through variable spreads, keeping things interesting. Loved the Desktop Trading Platform and the classic MetaTrader 4. Their demo account was a safe playground to test the waters, and the educational tools like videos and news articles are perfect for those looking to up their trading game!

FX1473030999
Australia

While the platform is stable and offers various trading instruments, I faced issues with the withdrawal process. It took longer than expected, and customer support was not very responsive.

Akang
Indonesia

I had a terrible experience with Maxco. My withdrawal request was delayed multiple times, and when I reached out to support, they were unhelpful. I would not recommend this broker.

maxco Overview

Maxco is a regulated forex broker founded in Indonesia and operates under the supervision of JFX, holding a Retail Forex License with the license number SPAB-057/BBJ/12/03. Established within the last five years, Maxco is committed to providing a secure trading environment for its clients, ensuring compliance with local regulations and safeguarding traders’ funds. With its headquarters in Central Jakarta, Maxco has quickly gained a reputation for reliability and professionalism in the competitive forex trading sector.

Maxco offers a diverse range of trading instruments, including forex, metals, and futures, catering to the varied needs of traders. The broker provides popular trading platforms such as MetaTrader 4, ensuring a user-friendly experience with advanced charting tools and mobile accessibility. Customer support is available via email and phone, with responsiveness noted as a key strength. Unique advantages of Maxco include high leverage options of up to 1:500, variable spreads, and a commitment to educational resources for traders. These features, combined with a seamless deposit and withdrawal process, make Maxco an appealing choice for both novice and experienced traders looking to engage in forex trading.

Is maxco Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
JFX Indonesia Segregated Funds, Retail Forex License
BAPPEBTI Indonesia Investor Compensation Scheme

Is maxco Regulated and How Are Client Funds Protected?

Maxco is regulated by the Jakarta Futures Exchange (JFX) and the Commodity Futures Trading Regulatory Agency (BAPPEBTI) in Indonesia. The broker operates under a Retail Forex License, which provides a structured framework for trading activities. Client funds are protected through measures such as segregated accounts, ensuring that traders’ money is kept separate from the broker’s operating funds. Additionally, the presence of an investor compensation scheme adds a layer of security for clients in case of broker insolvency. Overall, Maxco appears to be a legitimate and safe option for traders looking to engage in forex and futures trading in Indonesia, backed by regulatory oversight and client protection measures.

Trading Platforms and Apps

What Trading Platforms and Apps Does maxco Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Two-factor authentication (2FA), multiple order types, technical indicators, market search, price alerts Demo account, VPS
Web Version All browsers Encryption, one-click trading, economic calendar, symbol lookup, push notifications API interface
Mobile App iOS, Android Biometric login, real-time alerts, quick order execution, customizable interface Demo account

Maxco offers a range of trading platforms to accommodate different trader preferences. The MetaTrader 4 platform is ideal for those seeking advanced trading features and supports various operating systems, making it versatile for both desktop and mobile users. The web version provides accessibility without the need for downloads, while the mobile app ensures traders can manage their accounts on the go with secure login options and real-time notifications.

Each platform is designed to enhance trading efficiency with secure logins, fast order execution, and effective market-search tools. Maxco’s emphasis on security, including features like encryption and two-factor authentication, helps protect user data and transactions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 business days No platform fee Min 100, Max 15k/day EUR, GBP
GrabPay Instant 1% transaction fee Min 50, Max 5k/day SGD, MYR
SPEI Instant No fee Min 200, Max 20k/day MXN
Credit/Debit Card Instant 2% processing fee Min 50, Max 10k/day USD, EUR

Minimum Deposit

Maxco requires a minimum deposit of $100 to open a trading account. This amount is consistent across most payment methods, but may vary for specific regional promotions or account types, such as Islamic accounts which may have different requirements.

How to Withdraw

Withdrawing funds from your maxco account is straightforward. Follow these steps:

  1. Log in to your maxco trading account.
  2. Navigate to the ‘Withdrawals’ section in the account management area.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the withdrawal amount, ensuring it meets the minimum and maximum limits.
  5. Confirm your request and check for any additional verification requirements.
  6. Submit your withdrawal request, and you’ll receive a confirmation email.

Customer Support

maxco Customer Support Overview

Support Channels

Maxco provides multiple contact methods to ensure that customers receive the support they need. Customers can reach out via:

  • Email: For any inquiries, customers can email Maxco at cs@maxco.co.id.
  • Live Chat: Instant assistance is available through the live chat feature on their website, where representatives are ready to help with various issues.
  • Telephone: Customers can contact Maxco directly at +62 21 720-5868 for immediate support.
  • Social Media: Maxco is active on various social media platforms, providing updates and customer engagement, helping users to connect easily.

Service Availability

Maxco offers customer support 24/5, ensuring that assistance is available during the business week. Additionally, multilingual support is available in English and Indonesian, catering to a diverse clientele.

Additional Resources

To enhance the trading experience, Maxco provides various educational resources, including:

  • Video tutorials: Informative videos covering platform usage and trading strategies.
  • Webinars: Regular webinars to help traders improve their skills and market understanding.
  • Market analysis: In-depth analysis to keep customers informed about market trends.
  • Trading signals: Signals provided to assist traders in making informed decisions.

Maxco’s commitment to outstanding customer service is reflected in positive feedback from users, who appreciate the prompt and effective help they receive, further enhancing their trading experience.

Frequently Asked Questions

Maxco is regulated by the Jakarta Futures Exchange (JFX) under the Retail Forex License and also claims regulation by BAPPEBTI. These regulations ensure that Maxco operates within the legal framework of Indonesia, providing a certain level of security and oversight for traders.

Maxco offers a maximum leverage of 1:500, variable spreads, and a commission of $1 per lot. The minimum deposit required to open an account is $100. Clients can trade a wide range of instruments, including forex, metals, futures, and CFDs on the MetaTrader 4 platform.

Maxco takes fund security seriously by maintaining client funds in segregated accounts. This means that client funds are kept separate from the company’s operational funds, reducing the risk of loss. Additionally, as a regulated broker, Maxco must comply with stringent financial regulations that include safeguarding client investments.

Maxco provides customer support through email at cs@maxco.co.id and via phone at +62 21 720-5868. While client support is available during business hours, it’s important to note that language support is limited to English and Indonesian.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.