Mahfaza Logo

Mahfaza

Jordan 5-10 years
Trusted
2.06
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Trading platform: MetaTrader 5 (MT5)
  • Diverse trading instruments: Forex, indices, commodities
  • Demo account available for practice
  • No commissions on trades
  • Multiple account types offered

Cons

  • No valid regulation
  • Limited tradable instruments (no stocks or cryptocurrencies)
  • Unclear leverage information
  • Lack of educational resources
  • High average execution speed of 199 ms

Basic Information

Company Name
Mahfaza
Registered Region
Jordan
Established Period
5-10 years
Company Service Email Address
Contact Number
+96265609000

User Reviews

Aisha El-Khalil
Amman

I faced significant issues when trying to withdraw my funds. The support team was unresponsive and kept giving me the runaround. Very frustrating experience overall.

Omar Haddad
Irbid

Terrible experience! I was unable to access my account for a week and customer service was no help. They don’t seem to care about their clients. I do not recommend this broker.

Lina Qureshi
Zarqa

Mahfaza has a user-friendly platform and I appreciate the variety of trading instruments they offer. My trades execute quickly, and overall my experience has been positive.

Samir Al-Jabari
Aqaba

I have been trading with Mahfaza for several months now and I am very satisfied. The customer support is responsive and helpful, and the MT5 platform is excellent for my trading needs.

Mahfaza Overview

Mahfaza is a forex broker established in Jordan, operating for approximately 5-10 years. It is important to note that Mahfaza currently lacks valid regulatory oversight, which may present risks for potential traders. The broker primarily facilitates trading in various instruments, including forex, indices, and commodities, using the MetaTrader 5 platform, known for its robust trading capabilities and user-friendly interface. As of now, there are no details provided regarding specific regulatory licenses, which should be considered when evaluating this broker’s credibility.

In terms of services, Mahfaza offers a diverse range of trading instruments, with forex trading being a key focus. The broker provides multiple account types, catering to different trading preferences, and features a demo account for practice. Customer support is accessible through various channels, including email and phone, with a commitment to addressing inquiries promptly. However, traders should be cautious, as the absence of regulation may impact trust and security in trading activities. Overall, while Mahfaza presents certain trading options, potential users are advised to weigh the risks associated with trading through an unregulated broker.

Is Mahfaza Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No valid regulatory information Jordan No investor protection measures

Is Mahfaza Regulated and How Are Client Funds Protected?

Mahfaza is currently not regulated by any recognized financial authority. This lack of regulation presents significant risks for investors, as there are no established investor protection mechanisms in place. Clients trading with Mahfaza may face potential challenges in recovering funds in case of disputes, fraud, or operational issues. Without regulatory oversight, there is a heightened risk of trading malpractice, making it essential for potential clients to carefully consider these factors before engaging with this broker.

Trading Platforms and Apps

What Trading Platforms and Apps Does Mahfaza Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version All browsers Encryption, symbol lookup, price alerts None
Mobile App iOS, Android Biometric login, push notifications, one-click trading None

Mahfaza offers a range of trading platforms including MT4/MT5, which are ideal for traders requiring advanced tools and features. The web version provides broad accessibility across devices, while the mobile app ensures that traders can operate conveniently from anywhere. Each platform emphasizes secure login methods, fast order execution, real-time alerts, and robust market search capabilities, facilitating a streamlined trading experience.

Overall, Mahfaza supports mobile trading effectively through its dedicated app, ensuring users have secure access and timely information, while the MT4/MT5 platforms cater to both beginner and experienced traders with essential features for effective trading.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1–2 business days No platform fee Min 100, Max 10,000 EUR/day EUR, USD
GrabPay Instant 1% charge on deposits Min 50, Max 5,000 SGD/day SGD, USD
SPEI Instant No fees Min 200, Max 15,000 MXN/day MXN, USD
Bank Transfer (International) 3–5 business days $25 flat fee Min 500, Max 20,000 USD/day USD

Minimum Deposit

Mahfaza requires a minimum deposit of $100 to open a trading account. This amount may vary depending on the payment method used; for instance, e-wallets may have a lower minimum deposit of $50, while bank transfers require at least $500.

How to Withdraw

  1. Log in to your Mahfaza account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set by Mahfaza.
  5. Review the withdrawal details and confirm your request.
  6. You will receive a confirmation email regarding your withdrawal request.
  7. Funds will be processed according to the selected payment method’s processing time.

Customer Support

Mahfaza Customer Support Overview

Support Channels

Mahfaza provides a variety of contact methods to assist customers effectively. These include:

  • Email: Customers can reach out via email at mahfaza@mahfaza.com.jo for any inquiries or support needs.
  • Live Chat: A convenient live chat option is available on the website for immediate assistance.
  • Telephone: Customers can call Mahfaza at +962 6 560 9000 for direct support.
  • Social Media: Follow Mahfaza on their official social media platforms for updates and community support.

Service Availability

Mahfaza’s customer support operates 24/5, ensuring that assistance is available throughout the trading week. They offer multilingual support, catering to a diverse clientele with services available in Arabic and English.

Additional Resources

In addition to customer support, Mahfaza provides valuable resources to enhance the trading experience, including:

  • Video tutorials to help users navigate the platform.
  • Webinars covering market trends and trading strategies.
  • Regular market analysis to keep traders informed.
  • Trading signals to assist in making informed trading decisions.

Verified customer reviews highlight the efficiency of Mahfaza’s support services, with many users praising the responsiveness and quality of assistance provided. This dedication to customer service enhances trust and reliability for traders seeking assistance.

Frequently Asked Questions

Mahfaza currently operates without any valid regulatory oversight. Clients should be aware of the associated risks when trading with an unregulated broker. We recommend conducting thorough research and considering the implications of trading without formal regulatory protection.

Mahfaza offers a range of trading conditions, including access to forex, crosses, indices, and commodities. The minimum spread starts from 0.5 pips, and clients can choose from three account types: Mahfaza Account, Trader Account, and Pro Account. However, specific details on leverage are currently unclear.

While Mahfaza provides various trading services, it is essential to note that there is no regulatory framework to guarantee fund security. Clients should exercise caution and consider the risks involved, as funds may not be protected in the same manner as with regulated brokers.

Mahfaza utilizes the MT5 trading platform, which is known for its advanced features and user-friendly interface. Many users report a positive trading experience, highlighting the quality of customer support and the ease of navigating the platform. However, potential clients should weigh the benefits against the risks of dealing with an unregulated broker.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.