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LUKFOOK FINANCIAL

Hong Kong 10-15 years
Trusted
7.31
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission (SFC) of Hong Kong
  • Diverse range of trading instruments including futures, options, and stocks
  • Generous leverage options available, up to 1:500
  • Robust trading platform designed for accessibility and ease of use
  • Multiple customer support channels including email, phone, and live chat

Cons

  • Limited customer service options reported
  • Poor user ratings and low trust scores
  • Restricted trading platforms available
  • Limited information on account types and fees
  • No support for commonly used trading software like MT4 or MT5

Basic Information

Company Name
LUKFOOK FINANCIAL
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
+85229800888
Company Website

User Reviews

Alice Chan
Hong Kong

I faced significant issues with the withdrawal process. It took too long to get my funds, and customer support was unresponsive. I had a very frustrating experience and would not recommend this broker.

John Smith
New York, USA

LUKFOOK FINANCIAL has a user-friendly platform and offers a great variety of trading instruments. I appreciate their demo account feature, which helped me practice before committing real money. Overall, a solid experience.

Emily Wong
Toronto, Canada

The customer service was below average. I struggled to get timely responses to my inquiries, and the lack of transparency regarding fees was concerning. I expected more from such a long-established broker.

Michael Lee
Sydney, Australia

I am very satisfied with my experience at LUKFOOK FINANCIAL. The trading conditions are favorable, and I love the high leverage options available. The platform is reliable, and I’ve had no issues so far.

LUKFOOK FINANCIAL Overview

LUKFOOK FINANCIAL, officially known as Luk Fook Financial Services Limited, was founded in 1999 and is headquartered in Hong Kong. With a regulatory license from the Securities and Futures Commission (SFC) of Hong Kong, the broker has established itself as a reliable player in the financial services sector, primarily focused on futures contracts and securities trading. Its operational history of 10-15 years reflects a commitment to compliance and client trust, positioning it favorably within the competitive brokerage landscape.

The broker offers a variety of trading instruments, including futures, options, and stocks, catering to both retail and institutional clients. LUKFOOK FINANCIAL has developed a robust trading platform designed for accessibility and ease of use, supporting traders in executing their strategies effectively. Customer support is available through multiple channels, ensuring responsiveness to client inquiries. The broker distinguishes itself with features such as generous leverage options and the availability of demo accounts for practice trading, enhancing the overall trading experience for its clients.

Is LUKFOOK FINANCIAL Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is LUKFOOK FINANCIAL Regulated and How Are Client Funds Protected?

LUKFOOK FINANCIAL, officially known as Luk Fook Financial Services Limited, is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which oversees its operations and ensures compliance with local financial regulations. This regulatory status confirms that the broker adheres to established standards, thereby enhancing the trustworthiness of its services. Client funds are protected through strict requirements that mandate the segregation of client assets from the company’s operational funds. This practice significantly reduces the risk of misuse in the event of financial difficulties faced by the broker. Furthermore, the SFC’s oversight includes regular audits and capital adequacy requirements, which reinforce the safety of client investments. Overall, LUKFOOK FINANCIAL’s regulatory framework positions it as a safe and reliable option for traders seeking a reputable brokerage in Hong Kong.

Trading Platforms and Apps

What Trading Platforms and Apps Does LUKFOOK FINANCIAL Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS 2FA, multiple order types, technical indicators Demo account, API access
Web Version PC, Mac Encryption, price alerts, market search Demo account
Mobile App iOS, Android Biometrics, push notifications, one-click trading Demo account

LUKFOOK FINANCIAL offers a variety of trading platforms to accommodate different trader preferences. The MT4 platform is well-suited for those who appreciate advanced trading features, while the web version provides convenient access from any browser. The mobile app allows traders to manage their accounts and receive real-time alerts on the go. All platforms emphasize secure login methods and fast order execution, ensuring a reliable trading experience. Additionally, the availability of demo accounts across platforms aids in practice and strategy development without financial risk.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1–3 business days No platform fee Min 500, Max 1,000,000 HKD, USD
Credit/Debit Card Instant No platform fee Min 100, Max 50,000 HKD, USD
e-Wallet (e.g., PayPal) Instant No platform fee, 1.5% third-party charge Min 50, Max 20,000 HKD, USD

Minimum Deposit

LUKFOOK FINANCIAL requires a minimum deposit that varies by account type. For retail accounts, the minimum deposit is accessible with low thresholds, while professional accounts may have higher requirements. Payment methods do not affect the minimum deposit, ensuring flexibility for traders.

How to Withdraw

To withdraw funds from your LUKFOOK FINANCIAL account, follow these steps: 1. Log in to your trading account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method. 4. Enter the amount you wish to withdraw. 5. Submit your withdrawal request. 6. Await confirmation and processing based on the chosen method’s timeframe.

Customer Support

LUKFOOK FINANCIAL Customer Support Overview

Support Channels

LUKFOOK FINANCIAL provides various support options to assist clients effectively. Customers can reach out through:

  • Email: Clients can contact support via cs@lff.com.hk.
  • Telephone: A dedicated contact number is available: +852 2980 0888.
  • Live Chat: Accessible through the broker’s website for real-time assistance.
  • Social Media: LUKFOOK FINANCIAL maintains a presence on platforms like Facebook for additional support and updates.

Service Availability

Customer support is available during business hours, ensuring timely assistance for inquiries. Multilingual support is offered primarily in Cantonese and Mandarin, with limited English support to cater to a diverse client base.

Additional Resources

LUKFOOK FINANCIAL enhances its customer support with educational resources, including webinars, market analysis, and trading signals. These tools aim to empower clients and improve their trading experiences.

Frequently Asked Questions

LUKFOOK FINANCIAL is regulated by the Securities and Futures Commission (SFC) of Hong Kong. Client funds are protected through strict requirements for the segregation of client assets from the company’s operational funds, significantly reducing the risk of misuse in case of financial difficulties. Additionally, the SFC conducts regular audits and enforces capital adequacy requirements, further ensuring the safety of client investments.

LUKFOOK FINANCIAL offers several account types including Retail Accounts for beginners and experienced traders with low minimum deposits, Professional Accounts for seasoned traders requiring higher leverage options, Corporate Accounts for business clients with customized services, and Demo Accounts for all users to practice trading without financial risk. This variety caters to different trading needs and expertise levels.

LUKFOOK FINANCIAL has developed a robust trading platform designed for accessibility and ease of use. It supports multiple order types and technical indicators, and offers features such as two-factor authentication for security, price alerts, and demo accounts for practice. Additionally, customer support is available through various channels including email, phone, and live chat to assist traders with any inquiries.

LUKFOOK FINANCIAL provides several deposit and withdrawal methods, including Bank Transfers, Credit/Debit Cards, and e-Wallet options like PayPal. Deposits can generally be made instantly or within 1-3 business days depending on the method. Withdrawals can also be processed through similar channels, ensuring flexibility and convenience for clients in managing their funds.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.