JFX Logo

JFX

Japan 15-20 years
Trusted
6.84
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Services Agency (FSA) in Japan
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • User-friendly trading platforms: Matrix Trader, Web Version, and Mobile App
  • Competitive trading conditions with tight spreads and no deposit/withdrawal fees
  • Multilingual customer support available through various channels

Cons

  • Limited customer service availability with potentially long waiting times
  • Lacks advanced security features such as two-step login and biometric authentication
  • No support for automated trading or cryptocurrency trading
  • Withdrawal processing may take several days
  • Limited educational resources for novice traders

Basic Information

Company Name
JFX
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
+810120219472
Company Website

User Reviews

Sato Nakamura
Tokyo, Japan

I’ve been trading with JFX for over a year now, and I’m quite satisfied with the experience. The Matrix Trader platform is user-friendly, and I appreciate the low spreads on major currency pairs. Withdrawals are processed quickly, and the support team has been helpful whenever I’ve needed assistance. Highly recommend for anyone serious about forex trading!

Akira Tanaka
Osaka, Japan

JFX has been a reliable broker for my trading needs. I like their demo account feature, which allowed me to practice before investing real money. The trading fees are competitive, and I feel secure knowing they are regulated by the FSA. My only issue has been the limited customer support hours, but overall, a solid choice for forex trading.

Yuki Yamamoto
Kyoto, Japan

I faced a lot of issues with withdrawals from JFX. It took longer than expected, and I had to contact support multiple times without getting timely help. While I found the platform okay for trading, the lack of responsive support during critical times was disappointing. I might have to consider other brokers if this continues.

Hiroshi Suzuki
Fukuoka, Japan

My experience with JFX has been frustrating. After making a profit, I could not withdraw my funds. The customer service was unhelpful and slow to respond. It felt like I was stuck in a loop of excuses. I would advise potential traders to be cautious and consider other options.

JFX Overview

JFX Corporation, established in Japan, has been a prominent player in the forex trading industry for 15-20 years. This broker operates under the regulatory framework applicable in Japan, ensuring compliance with the necessary financial standards and providing a reliable trading environment for its clients. JFX is dedicated to offering transparent services and upholding the trust of its traders through its established reputation in the market.

The broker provides a diverse range of trading instruments, primarily focusing on forex, allowing traders to engage in various currency pairs. JFX features a user-friendly trading platform equipped with essential tools for analysis and trade execution, catering to both novice and experienced traders. Customer support is readily available, with assistance provided in multiple languages through various channels, ensuring that traders receive timely help. JFX distinguishes itself in the forex market by emphasizing a commitment to quality service, making it a noteworthy choice for traders looking to navigate the complexities of forex trading.

Is JFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is JFX Regulated and How Are Client Funds Protected?

JFX Corporation is regulated by the Financial Services Agency (FSA) in Japan. This regulatory oversight ensures that JFX complies with the necessary financial standards, providing a reliable and trustworthy trading environment for its clients. The broker implements measures to protect client funds, including the use of segregated accounts, which separate client money from the company’s operational funds. Additionally, JFX participates in an investor compensation scheme, which offers further protection for clients in the event of financial difficulties. These regulatory frameworks and safety measures enhance the legitimacy and safety of trading with JFX, making it a viable choice for traders seeking a secure trading partner in the forex market.

Trading Platforms and Apps

What Trading Platforms and Apps Does JFX Offer for Traders?

Platform Device Support Key Features Additional Services
Matrix Trader PC (Windows, macOS), Mobile (iOS, Android) 2FA, market search, multiple order types, price alerts, technical indicators Demo account available, VPS
Web Version Web (any browser) Secure login, symbol lookup, one-click trading, economic calendar API interface available
Mobile App Mobile (iOS, Android) Biometric security, push notifications, quick order execution, technical indicators Demo account available

JFX offers a range of trading platforms tailored to various trader needs. The Matrix Trader is optimized for both desktop and mobile use, providing fast execution and advanced features for scalping. The web version allows for flexible access from any browser, ensuring a secure trading environment. The mobile app enhances trading convenience with real-time alerts and intuitive navigation, making it suitable for on-the-go trading. JFX prioritizes security with robust login options and supports efficient trade execution through various tools, catering to both novice and experienced traders.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 10, Max 50,000 JPY, USD
Credit/Debit Card Instant No platform fee Min 5, Max 30,000 JPY, USD
e-Wallet (e.g., PayPal) Instant No platform fee, 1.5% charge Min 10, Max 20,000 JPY, USD

Minimum Deposit

The minimum deposit requirement at JFX is set at 10,000 JPY for bank transfers and 5,000 JPY for credit/debit card deposits. This amount may vary depending on the payment method selected and the account type opened.

How to Withdraw

To withdraw funds from your JFX account, follow these steps:

  1. Log in to your JFX account.
  2. Navigate to the ‘Withdrawals’ section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount within the specified limits.
  5. Confirm your withdrawal request.
  6. Wait for processing, which typically takes 3–5 business days for bank transfers and is instant for e-wallets.

Customer Support

JFX Customer Support Overview

Support Channels

JFX provides various contact methods for customer support, ensuring that traders can receive help when needed. The available support channels include:

  • Email: Traders can reach out to JFX via email for assistance with any inquiries.
  • Live Chat: A live chat option is available for instant support and quick resolutions.
  • Telephone: Customers can contact JFX through dedicated phone lines for direct communication.
  • Social Media: JFX maintains a presence on social media platforms where traders can seek assistance and updates.

Service Availability

JFX offers customer support services during business hours, typically from Monday to Friday, ensuring that assistance is accessible when traders need it most. The support team is equipped to communicate in multiple languages, catering to a diverse clientele.

Frequently Asked Questions

Yes, JFX Corporation is regulated by the Financial Services Agency (FSA) in Japan. Client funds are protected through the use of segregated accounts, which keep client money separate from the company’s operational funds. Additionally, JFX participates in an investor compensation scheme, providing further assurance to clients in the event of financial difficulties.

JFX offers a diverse range of trading instruments primarily focused on forex, including various major and minor currency pairs. Additionally, traders can access commodities such as gold and oil, as well as indices like the S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies including Bitcoin and Ethereum.

JFX provides several account types to cater to different traders’ needs: Retail Accounts for beginners with low minimum deposits, Professional Accounts for experienced traders with higher leverage and tighter spreads, Corporate Accounts for businesses with customized services, Islamic Accounts for those requiring Sharia compliance, and Demo Accounts for practice without financial commitment.

JFX offers multiple channels for customer support, including email, live chat, telephone, and social media. The support team is available during business hours, typically from Monday to Friday, and can assist clients in multiple languages, ensuring help is accessible when needed.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.