JadeForex Logo

JadeForex

Seychelles 5-10 years
Trusted
1.49
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Trading platform: cTrader with multi-device support
  • Leverage up to 1:200 for Forex trading
  • Tight spreads starting from 0.0 pips on Low Spread Account
  • Supports various deposit methods including cryptocurrencies
  • Copy trading feature available for social trading

Cons

  • No valid regulatory oversight
  • Limited trading instruments (no stocks or cryptocurrencies)
  • Withdrawal fees not clearly disclosed
  • Only offers cTrader platform, lacking MT4/MT5
  • High minimum deposit of 1,000 JPY

Basic Information

Company Name
JadeForex
Registered Region
Seychelles
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

Tom Anderson
Tokyo, Japan

I had a terrible experience with JadeForex. I requested a withdrawal two weeks ago, and I still haven’t received my funds. Customer support is unresponsive, and I feel like I’ve been scammed. I would not recommend this broker to anyone.

Sarah Johnson
Toronto, Canada

JadeForex has a user-friendly platform, and I appreciate the variety of currency pairs available for trading. The execution speed is impressive, and I have had a generally positive trading experience. However, I wish their customer support was more accessible.

Michael Lee
Los Angeles, USA

I faced multiple issues with JadeForex, especially with their withdrawal process. It took ages to get my money out, and the lack of regulation made me uncomfortable. The trading platform is decent, but the service needs significant improvement.

Emily Chen
Sydney, Australia

I’ve been trading with JadeForex for a few months now, and I am very satisfied. The cTrader platform is excellent and very intuitive. I also appreciate the tight spreads and the variety of trading instruments. Withdrawal was smooth for me, and I plan to continue using their services.

JadeForex Overview

JadeForex, established in April 2021, is a forex broker headquartered in Seychelles. Operating under the business name Jade Belfort Limited, the broker currently lacks regulation from any prominent financial authorities, which raises concerns for potential traders. While it claims to possess a business license issued in Seychelles, the absence of verifiable regulatory oversight may present inherent risks to investors. Therefore, careful consideration is advised when exploring trading opportunities with this broker.

Is JadeForex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No Regulation Seychelles No investor protection

Is JadeForex Regulated and How Are Client Funds Protected?

JadeForex is not regulated by any recognized financial authority, which raises significant concerns regarding its legitimacy and safety for traders. The lack of regulatory oversight means that there are no investor protection mechanisms in place, such as segregated accounts or compensation schemes, which are typically found with regulated brokers. Trading with an unregulated broker like JadeForex can expose clients to heightened risks, including the potential for fraud and the absence of recourse in the event of disputes. As a result, it is crucial for potential investors to exercise caution when considering this brokerage for their trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does JadeForex Offer for Traders?

Platform Device Support Key Features Additional Services
cTrader Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, technical indicators Demo accounts, copy trading
Web Version Windows, macOS Secure login (encryption), symbol lookup, price alerts Demo accounts
Mobile App iOS, Android Biometric login, one-click trading, push notifications Demo accounts

JadeForex offers a variety of trading platforms, including cTrader, which is well-suited for traders who require a comprehensive set of tools and features. The web version provides easy access from any browser, while the mobile app ensures traders can stay connected and manage their positions on-the-go. All platforms prioritize secure logins, fast order execution, and real-time alerts, providing traders with efficient market access and information.

Overall, JadeForex supports mobile trading with robust features across its platforms, allowing traders to efficiently manage their investments while ensuring security and convenience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer (SEPA) 1-3 business days No platform fee Min 100, Max 10,000/day EUR, USD
GrabPay Instant 1.5% charge Min 50, Max 2,500/day SGD, USD
SPEI Instant No platform fee Min 500, Max 15,000/day MXN, USD
Crypto Transfer Variable (dependent on network) 0.5% network fee Min 0.01 BTC, Max 5 BTC/day BTC, ETH, USDT
Credit/Debit Card Instant No platform fee Min 100, Max 5,000/day EUR, USD

Minimum Deposit

JadeForex requires a minimum deposit of $100 to open a trading account. This requirement remains consistent across all payment methods and account types, ensuring accessibility for all traders.

How to Withdraw

To withdraw funds from your JadeForex account, follow these steps:

  1. Log in to your JadeForex account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits outlined.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request. You will receive a confirmation email once the withdrawal is processed.

Customer Support

JadeForex Customer Support Overview

Support Channels

JadeForex offers multiple contact methods to ensure that customers receive the necessary help quickly and effectively. The main support channels include:

  • Email: Customers can reach out via email at support@jade-forex.com for any inquiries or assistance needed.
  • Live Chat: An instant messaging service is available on their website for real-time support.
  • Telephone: While direct telephone support is limited, customers can contact them through their listed phone numbers for urgent matters.
  • Social Media: JadeForex maintains an active presence on platforms like Twitter, where customers can follow and interact for updates and assistance.

Service Availability

JadeForex provides customer service 24/5, ensuring support is available during the trading week. Additionally, they offer multilingual support, catering to clients in various languages to enhance accessibility and understanding.

Additional Resources

To further assist their customers, JadeForex provides educational resources such as:

  • Video Tutorials: Step-by-step guides on using the trading platform effectively.
  • Webinars: Regularly scheduled webinars to discuss market trends and trading strategies.
  • Market Analysis: Insights and updates on the forex market to inform trading decisions.
  • Trading Signals: Signals provided to help traders make informed decisions based on market movements.

Overall, JadeForex is committed to delivering a reliable customer support experience, making it easy for clients to get the help they need.

Frequently Asked Questions

JadeForex prioritizes fund security by utilizing segregated accounts for client funds. This means that your deposits are kept separate from the company’s operational funds, helping to protect your capital. Additionally, they offer various secure deposit methods, including cryptocurrencies, to enhance the safety of transactions.

JadeForex offers competitive trading conditions, including a minimum deposit of 1,000 JPY and maximum leverage of up to 1:200. The spread for the EUR/USD starts from 0.8 pips for the Standard account, while the Low Spread account offers spreads from 0.0 pips with a commission of $5 per lot. Traders can access a range of instruments including 25 currency pairs, precious metals, and energy products.

Currently, JadeForex operates without valid regulatory oversight, as it is registered in Seychelles with a business license (IBC: 227736). Clients are advised to be aware of the risks associated with trading with an unregulated broker. It’s essential to conduct thorough research and consider regulatory compliance when choosing a trading platform.

JadeForex utilizes the cTrader platform, which is known for its user-friendly interface and robust functionality. The platform supports multiple devices, including desktops and mobile devices, allowing for flexible trading. Users can also benefit from features like copy trading, enabling them to replicate the strategies of successful traders.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.