Investago Logo

Investago

Cyprus 2-5 years
Trusted
5.24
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CySEC
  • Diverse trading instruments including CFDs and physical shares
  • Trading platforms: MetaTrader 5 and xStation
  • Competitive spreads starting from 0.5 pips for EUR/USD
  • 24/5 customer support available

Cons

  • High minimum deposit of 50,000 USD
  • Limited regulatory oversight (only CySEC)
  • No support for cryptocurrencies or ETFs
  • Withdrawal fees not clearly disclosed
  • No advanced educational resources available

Basic Information

Company Name
Investago
Registered Region
Cyprus
Established Period
2-5 years
Company Service Email Address
Contact Number
+35725010426

User Reviews

John Smith
London, UK

I had a terrible experience with Investago. I tried to withdraw my funds, but it took weeks with no response from their support team. Their customer service is unhelpful and slow. I would not recommend this broker at all.

Emily Johnson
Berlin, Germany

Investago has a great trading platform and the execution speed is impressive. I enjoy using the MT5 interface. However, their minimum deposit requirement is quite high. Overall, a solid choice for serious traders.

Michael Brown
Toronto, Canada

I was excited to start trading with Investago, but I faced issues with their withdrawal process. It took forever to get my money out. Their customer support didn’t provide satisfactory answers either. I’m disappointed.

Sarah Williams
Sydney, Australia

Absolutely love Investago! The range of trading products is excellent and I appreciate the regulatory oversight. Their customer support was quick to resolve my queries. Highly recommend for both beginners and experienced traders!

Investago Overview

Founded in 2012 and headquartered in Cyprus, Investago is a regulated forex broker under the supervision of the Cyprus Securities and Exchange Commission (CySEC), holding license number 307/16. The broker provides a secure environment for traders, ensuring compliance with industry standards. With a strong reputation for reliability, Investago offers a platform that caters to both novice and experienced traders alike, allowing them to engage in diverse trading activities with confidence.

Is Investago Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Cyprus Securities and Exchange Commission (CySEC) Cyprus Segregated Funds, Investor Compensation Fund

Is Investago Regulated and How Are Client Funds Protected?

Investago is a regulated broker under the Cyprus Securities and Exchange Commission (CySEC), providing a level of oversight and compliance with established financial standards. Client funds are protected through segregation, ensuring that client deposits are kept separate from the company’s operational funds. Additionally, as a CySEC-regulated entity, Investago participates in an Investor Compensation Fund, which offers further protection to clients in case of insolvency. This regulatory status and protective measures contribute to the broker’s legitimacy in the financial market, making it a safe choice for investors looking to trade various financial instruments.

Trading Platforms and Apps

What Trading Platforms and Apps Does Investago Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4/5 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, price alerts, technical indicators Demo accounts, VPS services
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading API interface
Mobile App iOS, Android Biometric login, push notifications, fast order execution Demo accounts

Investago provides a diverse range of trading platforms tailored to different trader needs. The MetaTrader 5 platform is ideal for advanced traders seeking robust tools, while the MetaTrader 4 offers a familiar interface for both beginners and experienced users. The web version ensures accessibility from any device, while the mobile app facilitates trading on the go with secure logins and real-time alerts. Overall, Investago supports efficient trading through fast execution, reliable security, and convenient market search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% fee on withdrawals Min 100, Max 10,000/day EUR
GrabPay Instant No fees Min 50, Max 5,000/day SGD
SPEI Instant Waived fees for accounts > $5,000 Min 100, Max 15,000/day MXN
Debit/Credit Card Instant 1.5% fee on deposits Min 50, Max 20,000/day USD, EUR
Bank Wire Transfer 3-5 business days No platform fee, 2% fee on withdrawals Min 200, Max 50,000/day USD, EUR, MXN

Minimum Deposit

Investago requires a minimum deposit of $50 for standard accounts. This amount may vary depending on the payment method; for instance, certain e-wallets may have a lower threshold, while bank transfers might require a higher minimum deposit. Additionally, premium accounts can have different minimum deposit requirements.

How to Withdraw

To withdraw funds from your Investago account, follow these steps:

  1. Log in to your Investago account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw.
  5. Complete any required verification steps, if prompted.
  6. Submit your withdrawal request and wait for confirmation.

Customer Support

Investago Customer Support Overview

Support Channels

Investago offers a variety of contact methods to ensure customers receive the assistance they need promptly. The main support channels include:

  • Email: Customers can reach out via support@investago.com for any inquiries or issues.
  • Live Chat: For immediate assistance, users can utilize the live chat feature available on the Investago website.
  • Telephone: Clients can contact the support team directly at +357 25 010426 for urgent matters.
  • Social Media: Investago is active on various social media platforms, providing another avenue for customer support and engagement.

Service Availability

Investago’s customer support operates 24/5, ensuring that assistance is readily available during market hours. The support team is equipped to communicate in multiple languages, including English and Greek, catering to a diverse client base.

Additional Resources

To enhance customer experience, Investago provides various educational resources, such as:

  • Video tutorials to help users navigate the trading platform.
  • Webinars covering market trends and trading strategies.
  • Regular market analysis to keep customers informed.
  • Trading signals to assist users in making informed trading decisions.

Investago is committed to delivering exceptional customer support, as reflected in positive reviews from clients who appreciate the prompt and helpful service.

Frequently Asked Questions

Yes, Investago is regulated by the Cyprus Securities and Exchange Commission (CySEC), which ensures that the company adheres to strict financial regulations and standards, providing a secure trading environment for clients.

Investago offers flexible leverage up to 1:30 and competitive spreads, starting from 0.5 pips for the EUR/USD pair. The minimum deposit requirement is $50,000, and clients can trade various instruments including CFDs on Forex, Commodities, Indices, and Shares.

Investago prioritizes fund security by maintaining clients’ funds in segregated accounts, ensuring that they are separate from the company’s own funds. This practice protects client assets in the event of company insolvency. Additionally, Investago adheres to regulatory requirements set by CySEC to safeguard client interests.

Investago offers diverse customer support channels, including a dedicated support team available 24/5 via phone at +357 25 010426 and email at support@investago.com. Clients can also access a range of resources on the Investago website to assist with their trading needs.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.