Instreet Logo

Instreet

Australia 10-15 years
Trusted
4.44
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by ASIC
  • Diverse range of structured investment products
  • Comprehensive educational resources available
  • Multiple contact channels for customer support
  • Established presence with over 10 years in operation

Cons

  • No demo accounts available
  • Limited trading instruments (no Forex, commodities, or stocks)
  • Insufficient information on trading conditions
  • High potential risk due to limited regulatory oversight
  • Unclear fee structure for withdrawals

Basic Information

Company Name
Instreet
Registered Region
Australia
Established Period
10-15 years
Company Service Email Address
Contact Number
+611300954678
Company Website

User Reviews

Emily Johnson
Sydney

I had a frustrating experience trying to withdraw my funds. The process was slow and I received little assistance from customer support when I reached out for help. I expected better from a regulated broker.

Michael Smith
Melbourne

Instreet has a solid trading platform that I found easy to navigate. The execution speed was impressive, and I appreciated the variety of investment options. Overall, a good experience with minor issues in customer service response time.

Sarah Lee
Brisbane

I am very disappointed with Instreet. My withdrawal request took weeks to process, and when I contacted support, they were unhelpful. I cannot recommend this broker.

James Brown
Perth

I’ve been trading with Instreet for over a year and have been very satisfied. Their educational resources are top-notch, and I love the range of structured products they offer. Customer support has always been responsive when I needed assistance.

Instreet Overview

Instreet is a regulated forex broker established in 2013 and headquartered in Australia. It operates under the guidance of the Australian Securities and Investments Commission (ASIC), holding a license with number 434776. The broker is committed to maintaining high regulatory standards, ensuring transparency and security for its clients. With a focus on structured financial products, Instreet stands out in the competitive forex trading landscape by providing a reliable trading environment backed by a reputable regulatory authority.

Instreet offers a diverse range of trading instruments, including derivatives and options, catering to sophisticated investors looking for tailored solutions. The broker utilizes advanced trading platforms, ensuring efficient execution and access to comprehensive market data. Customer support is available through multiple channels, including phone and email, ensuring that traders receive timely assistance. Instreet’s dedication to investor education through its Knowledge Centre further enhances its appeal, making it a trustworthy choice for both new and experienced traders looking to navigate the complexities of forex trading.

Is Instreet Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Investor Compensation Scheme

Is Instreet Regulated and How Are Client Funds Protected?

Instreet is a regulated broker under the oversight of the Australian Securities and Investments Commission (ASIC), holding license number 434776. As a regulated entity, Instreet is required to adhere to strict compliance standards, which include maintaining client funds in segregated accounts. This ensures that client deposits are kept separate from the broker’s operational funds, enhancing safety and reducing the risk of misappropriation. Additionally, ASIC offers an Investor Compensation Scheme, which provides further protection to investors in the event of broker insolvency. Overall, Instreet presents a safe and legitimate option for investors looking for structured products and investment solutions in a regulated environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Instreet Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS 2FA, multiple order types, technical indicators Demo accounts, API interfaces
MT5 Windows, macOS Encryption, advanced charting tools, economic calendar VPS services, API interfaces
Web Version All browsers Biometric login, symbol lookup, price alerts None
Mobile App iOS, Android Push notifications, one-click trading, market search None

Instreet offers a range of trading platforms tailored to different trader needs. The MT4 platform is widely recognized for its user-friendly interface and advanced trading tools, making it suitable for both novice and experienced traders. MT5 enhances this with additional features, making it ideal for traders who require more complex tools and multiple asset classes. The web version provides flexibility for accessing the markets from any browser, while the mobile app ensures traders can operate conveniently on the go, with secure logins and timely alerts.

Overall, Instreet supports secure trading with features like 2FA and encryption across its platforms, ensuring fast order execution and efficient market search tools for a streamlined trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 Business Days No platform fee, 0.5% for international conversions Min €100, Max €50,000/day EUR, USD
GrabPay Instant No fees Min MYR 50, Max MYR 20,000/day MYR
SPEI Transfer Same Day No platform fee, 1% for cross-border transactions Min MXN 500, Max MXN 100,000/day MXN, USD
PayPal Instant 1.5% for deposits Min $50, Max $10,000/day USD, AUD, GBP

Minimum Deposit

Instreet requires a minimum deposit of $50 for standard accounts. This amount may vary based on the payment method chosen or if you are opening a premium account, which has a minimum deposit of $1,000.

How to Withdraw

  1. Log into your Instreet account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred payment method from the available options.
  4. Enter the amount you wish to withdraw within the allowed limits.
  5. Confirm your withdrawal request and check for any notifications regarding processing times.
  6. Wait for the funds to be processed to your chosen payment method as per the stated processing times.

Customer Support

Instreet Customer Support Overview

Support Channels

  • Email: Customers can reach out for support via email at info@instreet.com.au. This is suitable for inquiries that do not require immediate feedback.
  • Live Chat: Instreet offers a live chat option on their website for real-time assistance, making it easy for customers to get help quickly.
  • Telephone: For urgent matters, customers can contact Instreet directly at +61 1300 954 678, ensuring they receive prompt support.
  • Social Media: Customers can also connect with Instreet through their social media channels, including Twitter, for updates and support inquiries.

Service Availability

Instreet provides customer support 24/5, ensuring that help is available during the trading week. Multilingual support is offered in English and other languages as needed, catering to a diverse client base.

Additional Resources

Instreet enhances its customer service with a variety of educational resources, including:

  • Video tutorials that guide users through their products and services.
  • Webinars on investment topics to educate clients about market trends and strategies.
  • Market analysis that helps customers stay informed about current conditions.
  • Trading signals to assist clients in making informed trading decisions.

Instreet’s commitment to providing excellent customer support is reflected in positive customer feedback, highlighting their responsiveness and helpfulness. Clients appreciate the variety of contact methods available for support, making it easy to reach out for help whenever needed.

Frequently Asked Questions

Yes, Instreet is regulated by the Australian Securities and Investments Commission (ASIC) under license number 434776. This means that Instreet is required to adhere to strict compliance and operational standards, ensuring a level of trust and security for your trading activities.

Instreet offers a range of structured products including derivatives and options, but it does not provide demo accounts. Specific trading conditions such as spreads and leverage may vary, so clients are encouraged to review the product details or contact customer support for tailored information.

Instreet takes fund security seriously by maintaining client funds in segregated accounts, which ensures that your funds are separated from the company’s operational funds. This practice provides an added layer of protection against any potential financial difficulties faced by the company.

Instreet provides multiple channels for customer support, including phone support at +61 1300 954 678 and email at info@instreet.com.au. Additionally, they have a Knowledge Centre with educational resources to assist clients in understanding their investment options.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.