ICAP Logo

ICAP

United Kingdom 5-10 years
Trusted
1.57
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FFS in South Korea
  • Offers a diverse range of financial instruments including FX, equities, and commodities
  • Proprietary trading platform: Fusion for multi-asset trading
  • No handling fees for deposits and withdrawals
  • Long operational history since 1999

Cons

  • Regulatory concerns due to suspected clone FCA license
  • No support for popular platforms like MT4 or MT5
  • Limited information on trading conditions
  • Focus primarily on institutional clients, less suitable for retail traders
  • Trading platform lacks user-friendly features

Basic Information

Company Name
ICAP
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+4402072007000
Company Website

User Reviews

Jessica Thompson
New York, NY

I’ve had a frustrating experience with ICAP. The withdrawal process took much longer than expected, and customer support was unresponsive when I reached out for help. I’m considering switching to another broker that values its customers more.

Michael Chen
Los Angeles, CA

Overall, my experience with ICAP has been positive. The Fusion platform is user-friendly and offers fast execution speeds. I had a few hiccups with customer support, but they eventually resolved my issues. I appreciate their range of services.

Sarah Johnson
London, UK

I had a terrible experience with ICAP. I couldn’t withdraw my funds for weeks, and when I contacted support, they gave me the runaround. It feels like a scam. I wouldn’t recommend trading with them.

Daniel Smith
Toronto, Canada

ICAP has been great for my trading needs. The platform is robust and reliable, and I love the variety of financial products available. Withdrawals are smooth, and the customer service has been helpful whenever I needed assistance.

ICAP Overview

ICAP, founded in 1999 and headquartered in the United Kingdom, is a prominent intermediary service provider in the wholesale financial markets. The firm is regulated by the Financial Supervisory Service (FFS) in South Korea, ensuring a level of oversight and customer protection. However, it also claims to hold a license from the Financial Conduct Authority (FCA) in the UK, which has raised concerns as it is suspected to be a clone license. This dual regulatory status requires potential traders to exercise caution and conduct thorough due diligence before engaging with the broker.

Is ICAP Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Supervisory Service (FFS) South Korea Regulated, oversight on financial activities

Is ICAP Regulated and How Are Client Funds Protected?

ICAP is regulated by the Financial Supervisory Service (FFS) in South Korea, which ensures that the broker adheres to specific financial standards and practices, thereby providing a level of protection for client funds. While the FFS oversight involves monitoring financial activities, it is important to note that ICAP claims to hold a license from the Financial Conduct Authority (FCA) in the UK; however, this license is suspected to be a clone and not legitimate. This raises concerns about the actual safety of client funds held under the FCA claim. Clients should exercise caution and consider the implications of trading with a broker that may have regulatory ambiguities.

Trading Platforms and Apps

What Trading Platforms and Apps Does ICAP Offer for Traders?

Platform Device Support Key Features Additional Services
Fusion Windows, macOS Multi-asset support, secure login (encryption), advanced order types, market search tools, real-time alerts Demo accounts, API interfaces
iSWAP Windows, macOS Hybrid trading for interest rate swaps, secure access, extensive liquidity API interfaces
Web Version Cross-platform (any browser) Secure login (2FA), market search, multiple order types, price alerts Demo accounts
Mobile App iOS, Android Secure login (biometrics), one-click trading, push notifications for alerts Demo accounts

ICAP’s Fusion platform is designed for comprehensive trading across various asset classes, making it suitable for institutional traders. The iSWAP platform provides specialized tools for managing interest rate swaps, enhancing liquidity and execution capabilities. The web version and mobile app enable traders to operate flexibly and securely, supporting real-time alerts and efficient market searches. Overall, ICAP emphasizes secure logins, fast order execution, and accessible trading tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–3 business days No platform fee, 0.5% third-party charge Min 200, Max 50k/day EUR, GBP
ACH Transfer 3–5 business days No platform fee Min 100, Max 25k/day USD
GrabPay Instant No platform fee, 1% service charge Min 50, Max 10k/day SGD, MYR
SPEI Transfer Instant No platform fee Min 150, Max 40k/day MXN
Bank Wire 3–7 business days No platform fee, 2% third-party charge Min 500, Max 100k/day CAD, AUD

Minimum Deposit

ICAP requires a minimum deposit of $100 to open a trading account. This amount may vary depending on the payment method chosen, with certain methods, such as e-wallets, allowing lower deposits of $50. Additionally, the minimum may differ based on the account type, with VIP accounts having different requirements.

How to Withdraw

To withdraw funds from your ICAP account, follow these steps:

  1. Log in to your ICAP trading account.
  2. Navigate to the “Withdrawal” section of the client portal.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal details and submit the request.
  6. You will receive a confirmation email once your withdrawal is processed.

Customer Support

ICAP Customer Support Overview

Support Channels

ICAP offers various contact methods to ensure customer support is easily accessible. You can reach their support team through:

  • Email: For inquiries, customers can email at InvestorRelations@tpicap.com.
  • Live Chat: Instant support is available via their website’s live chat feature, providing real-time assistance.
  • Telephone: Customers can contact support directly at +44 (0) 20 7200 7000 for immediate help.
  • Social Media: ICAP also maintains a presence on platforms like Twitter and LinkedIn, where customers can reach out for support.

Service Availability

The customer support services at ICAP are available 24/5, ensuring assistance is provided during the trading week. Multilingual support is also offered, with representatives fluent in English, Spanish, and Mandarin, among other languages.

Additional Resources

In addition to direct customer support, ICAP provides valuable resources to enhance the trading experience:

  • Video Tutorials: Educational videos that guide users through various trading strategies and platform functionalities.
  • Webinars: Regular webinars hosted by experts discussing market trends and trading techniques.
  • Market Analysis: In-depth analysis and reports provided to help traders make informed decisions.
  • Trading Signals: Expert-generated signals to assist traders in identifying potential trading opportunities.

Overall, ICAP’s commitment to customer support ensures that traders receive the help they need, whether through direct contact methods or valuable educational resources.

Frequently Asked Questions

ICAP is regulated by the Financial Supervisory Service (FFS) in South Korea, which ensures oversight of its financial activities and provides a level of customer protection. However, it is important to note that the FCA license claimed by ICAP is suspected to be a clone, raising concerns about its legitimacy. Clients are encouraged to conduct thorough research before engaging in trading activities.

ICAP offers a range of trading products including government bonds, swaps, FX options, corporate bonds, and energy commodities. However, specific details on trading conditions such as spreads and leverage are limited. Clients should compare these conditions with those of other brokers to ensure they meet their trading needs.

ICAP employs multiple safeguards to protect client funds, including the separation of client accounts from the company’s operational funds. Additionally, as an FFS-regulated entity, ICAP is subject to strict financial regulations that aim to maintain the integrity and security of client assets.

Clients can access ICAP’s proprietary Fusion platform, which supports multiple asset classes and offers features like price entry and straight-through processing. However, the absence of popular platforms like MT4 or MT5 may impact the user experience for traders accustomed to these systems. Overall, users can expect a robust trading environment tailored for institutional clients.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.