HXPM Logo

HXPM

Hong Kong 5-10 years
Trusted
1.61
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including forex, commodities, and cryptocurrencies
  • Access to popular trading platforms MetaTrader 4 and MetaTrader 5
  • Multiple account types catering to various trader levels
  • High leverage options available, up to 1:500
  • Competitive spreads on certain account types

Cons

  • Not regulated by any recognized financial authority
  • Potential clone firm status raises legitimacy concerns
  • Limited customer support options primarily in Chinese
  • Lack of educational resources for traders
  • Outdated trading platforms with limited features

Basic Information

Company Name
HXPM
Registered Region
Hong Kong
Established Period
5-10 years
Company Service Email Address
Contact Number
85237988888
Company Website

User Reviews

John Lee
Hong Kong

I had a terrible experience with HXPM. I tried to withdraw my funds but faced constant delays and unhelpful customer support. It feels like they are just stalling. I would not recommend this broker to anyone.

Emily Wong
Hong Kong

The trading platform itself works fine, but the customer service is extremely limited. I had issues that needed urgent attention, but they only provide support in Chinese, and I couldn’t get the help I needed.

Michael Chen
Hong Kong

I’ve been using HXPM for a while now. The trading instruments available are diverse, and I appreciate the competitive spreads on my Advanced Account. However, I wish there were more educational resources available.

Sophia Zhang
Hong Kong

HXPM has been a reliable broker for me. The MetaTrader platforms are user-friendly, and I find the execution speed to be quite fast. Overall, I’m satisfied with my trading experience here.

HXPM Overview

HXPM, officially known as 恒信贵金属, is a forex broker based in Hong Kong. The company has been operational for a period ranging from 5 to 10 years. However, it currently raises concerns regarding its regulatory status, as it operates under suspicion of being a clone firm, which complicates its credibility and investor protection measures. As such, potential traders should exercise caution when considering this broker for their trading activities.

HXPM offers a variety of trading instruments, including forex and commodities, enabling clients to engage in diverse market opportunities. The broker provides access to the popular trading platforms MetaTrader 4 and MetaTrader 5, which cater to various trading styles and preferences. Customer support is available through limited channels, primarily in Chinese, which may pose challenges for non-Chinese speakers. While HXPM presents itself as a viable option for trading, the concerns surrounding its legitimacy and regulatory standing suggest that traders should thoroughly assess their options and consider the potential risks involved.

Is HXPM Safe? Regulation Analysis

Regulatory Information

Regulatory AuthorityCountry/RegionFund Protection Measures
NoneHong KongNo investor protection measures in place

Is HXPM Regulated and How Are Client Funds Protected?

HXPM is not regulated by any recognized financial authority, raising significant concerns regarding its legitimacy and investor protection. The absence of regulation means there are no formal safeguards in place to protect client funds, making trading with HXPM potentially risky. Without oversight, investors may face a higher risk of fraud and lack recourse in case of disputes or financial losses. Prospective traders should be aware of these risks when considering engagement with HXPM.

Trading Platforms and Apps

What Trading Platforms and Apps Does HXPM Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
MetaTrader 4 (MT4)Windows, macOS, iOS, Android2FA login security, multiple order types, market search, technical indicatorsDemo accounts available
MetaTrader 5 (MT5)Windows, macOS, iOS, Android2FA login security, advanced order types, economic calendar, market searchVPS services available
Web VersionWeb browsers (cross-platform)Encrypted login, symbol lookup, price alertsAPI interfaces available

HXPM provides access to several trading platforms, primarily the widely-used MetaTrader 4 and MetaTrader 5. MT4 is suitable for beginners, offering essential trading tools and features, while MT5 caters to more advanced users with additional functionalities. The web version is accessible from any browser, providing flexibility for traders who prefer not to install software. All platforms emphasize secure logins, ensuring trader safety. Features such as fast order execution, real-time alerts, and efficient search tools enhance the trading experience. HXPM also supports mobile trading, allowing users to manage their positions on the go.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3–5 daysNo platform feeMin $100, Max $10,000/dayUSD, HKD
Credit/Debit CardInstantNo platform feeMin $100, Max $5,000/dayUSD, HKD
CryptocurrencyInstant1.5% feeMin $50, Max $20,000/dayUSD

Minimum Deposit

HXPM requires a minimum deposit of $100 for the Starter Account. This amount is consistent across all payment methods, ensuring accessibility for traders looking to begin their trading journey.

How to Withdraw

To withdraw funds from your HXPM account, follow these steps:

  1. Log in to your HXPM account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for the withdrawal.
  4. Enter the amount you wish to withdraw, adhering to the limits specified.
  5. Submit your request and wait for confirmation of the processing time.

Customer Support

HXPM Customer Support Overview

Support Channels

HXPM offers limited customer support options, primarily through a phone line and email. The main contact number for support is +852 3798 8888, which provides assistance in Chinese (Simplified). Additionally, customers can reach out via email at cs@hx9999.com for inquiries. The use of QQ for support at 800025790 offers an alternative, but this may not be accessible for all clients.

Service Availability

Customer support is available during standard business hours, but the exact hours of operation are not specified. Support is primarily offered in Chinese, which may pose challenges for non-Chinese speakers seeking assistance. As such, traders should be aware of potential communication barriers when reaching out for help.

Frequently Asked Questions

No, HXPM operates without regulation, raising concerns about its legitimacy and investor protection.

HXPM offers a maximum leverage of up to 1:500, which can amplify both potential gains and losses.

No, HXPM lacks educational materials, leaving traders without access to tutorials or guides to enhance their trading knowledge.

HXPM provides limited deposit options, including bank wire transfers, credit/debit card payments, and select e-wallet services.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.