Hirose-fx Logo

Hirose-fx

Japan 15-20 years
Trusted
8.11
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FSA in Japan
  • Offers low spreads starting from 0.3 pips
  • No commissions on trades
  • Multiple proprietary trading platforms: LION FX and LION CFD
  • No minimum deposit requirement

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (no cryptos or bonds)
  • Trading platforms are proprietary, lacking MT4/MT5 support
  • Customer support is not always responsive
  • Limited educational resources for advanced traders

Basic Information

Company Name
Hirose-fx
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
Contact Number
+810665340708
Company Website

User Reviews

Drucilla Van Burener
Argentina

While the fixed spreads are advertised, it’s crucial to note that they may not always stay fixed – market conditions can cause them to widen. The customer support, though available through various channels, hasn’t always been the most responsive. There were times when I needed urgent assistance, and it took longer than expected.

Seraphina Hawthorne
Australia

I’ve had a positive experience with Hirose-FX. Being regulated by the FSA of Japan instills confidence. The fixed spreads and zero commissions are cost-effective. Multiple platforms, including a user-friendly mobile app, cater to different preferences. Educational resources, like the easy operation seminar, have been beneficial for skill improvement. Overall, a reliable partner in forex trading.

FX1483284817
Japan

I started trading with Hirose FX a few months ago, and my experience has been frustrating. Withdrawals take ages to process, and customer support is almost non-existent when you need help. I expected more from a regulated broker, but this has been incredibly disappointing.

FX1368678471
United Kingdom

My experience trading with Hirose-fx is very good. They have great solutions and customer support services. The only regret is that it does not provide English service, which can be a barrier for some traders. Overall, I appreciate their reliable service and excellent trading conditions.

Hirose-fx Overview

Hirose-fx, established in 2004 and headquartered in Osaka, Japan, operates under the regulation of the Financial Services Agency (FSA), holding the Retail Forex License No. 41. This regulatory oversight assures traders of a certain level of security and operational integrity, enhancing trust in their trading activities. As a well-regarded forex broker, Hirose-fx focuses primarily on providing access to forex and various financial instruments, ensuring that traders have the support they need in a competitive market environment.

Is Hirose-fx Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is Hirose-fx Regulated and How Are Client Funds Protected?

Hirose-fx is regulated by the Financial Services Agency (FSA) in Japan, which ensures that the broker adheres to strict compliance and operational standards. Client funds are protected through measures such as segregated accounts, which keep clients’ money separate from the broker’s operational funds, and an investor compensation scheme that provides additional security in the event of insolvency. Furthermore, Hirose-fx has established a reliable presence in the market since its inception in 2004, demonstrating a commitment to regulatory compliance and client safety. While the broker has faced past sanctions, it currently operates under the oversight of a recognized authority, enhancing its legitimacy and trustworthiness in the forex trading environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does Hirose-fx Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Login security (encryption), multiple order types, technical indicators, economic calendar Demo account, VPS
Web Version Windows, macOS, iOS, Android Two-factor authentication, symbol lookup, price alerts, push notifications Demo account
Mobile App iOS, Android Biometric login, one-click trading, real-time alerts, trading tools Demo account

The MT4/MT5 platforms cater to both novice and advanced traders, providing a range of analytical tools and order types. The web version ensures accessibility across devices, with robust security measures and notification features. The mobile app enhances trading flexibility, allowing users to manage trades on the go with secure login options, fast order execution, and timely alerts.

Hirose-fx provides ample support for mobile trading, ensuring traders can operate effectively from various devices. The platforms emphasize secure logins and efficient search tools, along with features that support real-time trading decisions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 2-4 business days No platform fee, 0.5% for international transfers Min 100, Max 50k JPY, USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 20k/day JPY, USD
e-Wallet (PayPal, Skrill) Instant No platform fee, 1.5% for withdrawals Min 10, Max 10k/day JPY, USD, EUR
SEPA Transfer 1-3 business days No platform fee Min 100, Max 30k EUR
GrabPay Instant No platform fee Min 20, Max 5k JPY, SGD

Minimum Deposit

Hirose-fx requires a minimum deposit of $100 to open a trading account. This amount is standard across most payment methods; however, specific payment methods like e-wallets may allow for a lower minimum deposit of $10.

How to Withdraw

  1. Log in to your Hirose-fx trading account.
  2. Navigate to the ‘Withdrawal’ section in the client portal.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw, adhering to the limits stated.
  5. Confirm your withdrawal request.
  6. Check your email for confirmation and updates on your withdrawal status.

Customer Support

Hirose-fx Customer Support Overview

Support Channels

Hirose-fx offers a variety of support channels to assist customers effectively. These include:

  • Email: You can reach out to their customer support at info@hirose-fx.co.jp for any inquiries.
  • Live Chat: While live chat isn’t currently available, customers can still get timely assistance through email.
  • Telephone: Contact Hirose-fx directly at +81 06-6534-0708 for immediate support.
  • Social Media: Stay updated and connect with them on their official social media platforms.

Service Availability

Hirose-fx provides customer support 24/5, ensuring that traders can receive help during the trading week. Additionally, multilingual support is available, including assistance in Japanese and English, making it accessible for a diverse clientele.

Additional Resources

To enhance the trading experience, Hirose-fx offers various educational resources, including:

  • Video tutorials: Helpful guides covering various aspects of trading.
  • Webinars: Live sessions led by experts to help traders improve their skills.
  • Market analysis: Regular updates to keep traders informed about market trends.
  • Trading signals: Insights that assist traders in making informed decisions.

Overall, Hirose-fx is committed to providing excellent customer service, ensuring that all traders receive the necessary support and resources for a successful trading experience.

Frequently Asked Questions

Yes, Hirose-fx is regulated by the Financial Services Agency (FSA) of Japan. This regulation ensures that the company adheres to strict financial standards and practices, providing a level of security and transparency for traders. Being regulated means that your funds are subject to oversight, which can help in mitigating risks associated with trading.

Hirose-fx offers competitive trading conditions, including fixed spreads starting at 0.3 pips for the EUR/USD pair and zero commissions on trades. However, it’s important to note that spreads may widen during major economic announcements or shifts in the market, which is a common occurrence across the industry.

Hirose-fx takes fund security seriously by maintaining client funds in segregated accounts, ensuring that your money is kept separate from the company’s operational funds. This practice adds an extra layer of protection against insolvency risks. Additionally, as a regulated entity, Hirose-fx must comply with stringent financial regulations that further safeguard client assets.

Hirose-fx offers customer support through various channels, including email and phone. While they provide support in Japanese, response times may vary, particularly during peak periods. It’s recommended to reach out via email for non-urgent inquiries or to check their website for FAQs and resources that may assist you.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.