HERO MARKETS LTD Logo

HERO MARKETS LTD

United Kingdom 2-5 years
Trusted
1.34
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • High leverage of up to 1:400
  • Diverse range of trading instruments
  • Access to major stock market indices
  • Competitive spreads for precious metals
  • Simplified account structure with a single real account

Cons

  • Not regulated by any recognized financial authority
  • Lack of transparency regarding trading costs and conditions
  • Limited customer support options (email only)
  • Absence of educational resources for traders
  • No demo account available for practice trading

Basic Information

Company Name
HERO MARKETS LTD
Registered Region
United Kingdom
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A

User Reviews

James Anderson
London

I’ve been trading with HERO MARKETS LTD for a few months now, and overall, I’m quite satisfied. The ST5 platform is user-friendly and responsive, making it easy to place trades. The high leverage of 1:400 gives me the flexibility I need. However, I wish there were more customer support options available, like live chat or phone support, as email can be slow at times.

Sophia Lee
Manchester

HERO MARKETS LTD has been a great experience for me as a new trader. The range of trading instruments available is impressive, and I appreciate the competitive spreads on precious metals. My withdrawals have been processed smoothly, and while I would like to see a demo account option, I feel confident trading with my real account.

Michael Smith
Birmingham

My experience with HERO MARKETS LTD has been disappointing. I tried to withdraw my funds, but they kept asking for additional fees, which felt like a scam. The lack of regulation is concerning, and the customer support only being available via email has made it difficult to get urgent help. I would not recommend this broker.

Emily Johnson
Glasgow

I had a terrible experience with HERO MARKETS LTD. After investing a significant amount, I couldn’t withdraw any of my money. They kept freezing my account and demanding more fees to release my funds. Customer support has been unresponsive, and I feel completely scammed. Stay away from this broker!

HERO MARKETS LTD Overview

HERO MARKETS LTD is a forex broker operating out of the United Kingdom, founded within the last 2-5 years. As a relatively new player in the financial sector, it is essential for potential clients to note that HERO MARKETS LTD lacks regulatory oversight, which raises concerns about investor safety and compliance with industry standards. The absence of regulation may impact the level of trust traders can place in this broker, making it crucial for individuals to conduct thorough research before engaging in trading activities.

In terms of business scope, HERO MARKETS LTD offers a diverse array of trading instruments, including forex pairs, stock market indices, shares, and noble metals. The broker operates on a simplified account structure with a single real account type, allowing clients to trade with high leverage of up to 1:400. While the trading platform features a user-friendly interface and various automated trading technologies, customer support is limited, primarily offering email communication. Overall, while HERO MARKETS LTD presents opportunities for traders, the lack of regulatory compliance and transparency in service details warrants caution.

Is HERO MARKETS LTD Safe? Regulation Analysis

Regulatory Information

HERO MARKETS LTD is not regulated by any recognized financial authority. The absence of regulatory oversight raises significant concerns regarding investor protection and the overall integrity of the trading environment. Without regulation, there is an increased risk of fraud and a lack of accountability, making it imperative for potential clients to approach trading with caution.

Is HERO MARKETS LTD Regulated and How Are Client Funds Protected?

As HERO MARKETS LTD is unregulated, there are no formal fund protection measures in place. This lack of regulatory oversight means clients’ funds may not be safeguarded as they would be with a regulated broker, leading to heightened risks for investors.

Trading Platforms and Apps

What Trading Platforms and Apps Does HERO MARKETS LTD Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
ST5 Trading PlatformWindows, macOS, iOS, AndroidLogin security (encryption), multiple order types, price alerts, technical indicatorsNo demo accounts available
Web VersionBrowser-based (all operating systems)Market search, one-click trading, price alertsNo additional services
Mobile AppiOS, AndroidPush notifications, market search, order typesNo additional services

The ST5 trading platform provides a comprehensive solution for traders, supporting multiple devices and featuring essential tools for effective trading. The web version ensures accessibility across all operating systems, while the mobile app allows traders to conduct operations conveniently on the go. Secure logins and fast order execution are emphasized across all platforms, along with real-time alerts and efficient market search tools to enhance the trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3–5 business daysNo platform feeMin 50, Max 20k/dayGBP, EUR, USD
Credit/Debit CardInstantNo platform feeMin 50, Max 10k/dayGBP, EUR, USD
E-Wallets (e.g., Skrill, Neteller)Instant1.5% chargeMin 50, Max 15k/dayGBP, EUR, USD

Minimum Deposit

The minimum deposit requirement for HERO MARKETS LTD is set at £50. This amount is consistent across all payment methods, making it accessible for traders looking to start their trading journey with this broker.

How to Withdraw

To withdraw funds from your HERO MARKETS LTD account, follow these steps:

  1. Log in to your account on the HERO MARKETS LTD platform.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Submit your withdrawal request and await confirmation.

Customer Support

HERO MARKETS LTD Customer Support Overview

Support Channels

The primary method for contacting HERO MARKETS LTD’s customer support is via email at support@heromarketsltd.com. Unfortunately, the broker does not provide other means of contact such as live chat or telephone support, which may limit the accessibility of assistance for clients seeking help.

Service Availability

The customer service at HERO MARKETS LTD is available during standard business hours, but specific operating hours are not detailed. Additionally, there is no mention of multilingual support, which may restrict non-English speaking clients from receiving adequate assistance.

Frequently Asked Questions

No, HERO MARKETS LTD is not regulated as a broker.

HERO MARKETS LTD offers a maximum trading leverage of 1:400. However, there is a lack of transparency regarding spreads, commissions, and other trading costs.

As HERO MARKETS LTD is unregulated, there are no formal fund protection measures in place, which raises concerns about the security of client funds.

You can contact customer support through the email address support@heromarketsltd.com, but please note that there are no other support options like live chat or phone assistance available.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.