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HedgeHood

Australia 2-5 years
Trusted
1.91
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Australian Securities and Investments Commission (ASIC)
  • Diverse trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Advanced trading platform: MetaTrader 5 (MT5) with automated trading options
  • Competitive pricing with spreads starting from 0.0 pips
  • 24/5 customer support available for assistance

Cons

  • Limited regulatory oversight beyond ASIC
  • Commission fees applicable on Raw Account
  • No educational resources highlighted
  • Potential inactivity fees for dormant accounts
  • Withdrawal fees for e-Wallet withdrawals

Basic Information

Company Name
HedgeHood
Registered Region
Australia
Established Period
2-5 years
Company Service Email Address
Contact Number
+611800845095
Company Website

User Reviews

Michael Smith
Sydney

I experienced significant delays in withdrawing my funds. Customer support was not very helpful and took too long to respond to my inquiries. I expected better service considering they are regulated by ASIC.

Emily Johnson
Melbourne

I had a frustrating experience with HedgeHood. I tried to contact support multiple times but received no useful responses. My account was inactive for a while, and I was charged an inactivity fee without prior notice. Not impressed.

David Brown
Brisbane

HedgeHood offers a solid trading platform with MT5, which I find very user-friendly. The speed of execution has been great for my trades. However, I wish they offered more educational resources for new traders.

Sarah Wilson
Perth

I am very satisfied with my experience at HedgeHood. The variety of trading instruments is impressive, and I appreciate the commission-free trading on the Standard Account. The customer support has been responsive whenever I’ve needed assistance.

HedgeHood Overview

HedgeHood is a forex broker founded in 2020, headquartered in Australia. It operates under the oversight of the Australian Securities and Investments Commission (ASIC), ensuring a regulated trading environment that adheres to stringent compliance and transparency standards. This regulatory status reinforces the trustworthiness of HedgeHood as a viable trading option for investors seeking to engage in the forex market.

Is HedgeHood Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds

Is HedgeHood Regulated and How Are Client Funds Protected?

HedgeHood is a forex broker founded in 2020 and is regulated by the Australian Securities and Investments Commission (ASIC). This regulatory oversight ensures that HedgeHood adheres to strict compliance and transparency standards, providing a trusted trading environment for investors. Client funds are held in segregated accounts with top-tier banks, which means that client money is kept separate from the broker’s operational funds. This segregation helps to ensure that client funds are secure and not used to cover company expenses or liabilities. Additionally, HedgeHood employs robust internal controls and regular audits to maintain financial integrity and compliance with regulatory requirements. Clients can be assured of a regulated and safe trading experience with HedgeHood.

Trading Platforms and Apps

What Trading Platforms and Apps Does HedgeHood Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, technical indicators Demo accounts, API interfaces
Web Version Any device with a browser Encrypted login, symbol lookup, one-click trading, push notifications Demo accounts
Mobile App iOS, Android Biometric login, market alerts, customizable interface Demo accounts

The platforms offered by HedgeHood provide various advantages to meet the needs of different traders. MT5 is ideal for advanced traders seeking a comprehensive suite of tools and features, while the web version allows for easy access across devices without needing downloads. The mobile app offers convenience, enabling traders to manage their accounts and receive alerts on the go. HedgeHood emphasizes secure logins across all platforms, fast order execution, and real-time market alerts, ensuring an efficient trading experience for all users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3-5 business days No platform fee Min $100, Max $10,000 per transaction AUD, USD
Credit/Debit Card Instant No platform fee Min $100, Max $10,000 per transaction AUD, USD
e-Wallet (e.g., PayPal) Instant No platform fee, 1.5% charge for withdrawals Min $100, Max $5,000 per transaction AUD, USD

Minimum Deposit

HedgeHood requires a minimum deposit of $100 AUD or equivalent to open an account. This amount is consistent across all account types and payment methods.

How to Withdraw

To withdraw funds from your HedgeHood account, follow these steps: 1. Log in to your HedgeHood account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred payment method. 4. Enter the withdrawal amount and confirm your request. 5. Follow any additional verification steps if prompted. Your withdrawal will be processed according to the selected payment method’s processing time.

Customer Support

HedgeHood Customer Support Overview

Support Channels

HedgeHood provides several contact methods to assist customers effectively. Traders can reach out via:

  • Email: Customers can contact support at support@hedgehood.com for assistance with their inquiries.
  • Telephone: For immediate help, HedgeHood offers a support line at +61 1800 845 095, allowing customers to speak directly with a support representative.
  • Live Chat: While specific details about live chat support are not provided, it is a common method many brokers utilize for real-time assistance.
  • Social Media: HedgeHood may also have a presence on social media platforms for updates and customer interaction, although specific accounts are not mentioned.

Service Availability

HedgeHood’s customer support operates 24/5, providing assistance during the weekdays. Multilingual support is not explicitly stated, so customers should inquire about language options if needed.

Additional Resources

HedgeHood enhances the trading experience with value-added resources such as educational content, market analysis, and potentially webinars, helping traders stay informed and improve their skills.

Frequently Asked Questions

Yes, HedgeHood is regulated by the Australian Securities and Investments Commission (ASIC). Client funds are held in segregated accounts with top-tier banks, ensuring that your money is kept separate from the broker’s operational funds. This provides an added layer of security for your investments.

HedgeHood offers two main account types: the Standard Account and the Raw Account. The Standard Account is suitable for beginners and casual traders, featuring commission-free trading with spreads starting from 1.0 pips. The Raw Account is designed for experienced traders, offering tighter spreads from 0.0 pips with a commission of $2.5 per side. Both accounts require a minimum deposit of $100 AUD or equivalent.

You can deposit funds using various methods, including bank transfers, credit/debit cards, and e-wallets, with a minimum deposit of $100 AUD or equivalent. Withdrawals can be made through the same methods, and processing times vary by method. For example, deposits via credit/debit cards and e-wallets are instant, while bank transfers may take 3-5 business days.

If you experience issues with customer support, you can reach out via email at support@hedgehood.com or call their support line at +61 1800 845 095. HedgeHood’s customer support operates 24/5, and they are dedicated to providing assistance to resolve your concerns.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.