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Halcyon Capital

Hong Kong 10-15 years
Verified / Trusted
6.71
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission in Hong Kong
  • Diverse trading instruments including Forex, commodities, indices, stocks, and cryptocurrencies
  • Multiple trading platforms: MT4/MT5, web version, and mobile app
  • Accessible account types catering to different trader needs
  • Robust customer support with multiple contact options

Cons

  • Lack of educational resources for traders
  • Unclear information on account types
  • Limited cryptocurrency trading options
  • Potential withdrawal fees depending on payment method
  • Inactivity fees for dormant accounts

Basic Information

Company Name
Halcyon Capital
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
+85239700900

User Reviews

Alex Chen
Hong Kong

I’ve been trading with Halcyon Capital for over a year now, and I appreciate the variety of trading instruments they offer. The MT4 platform is intuitive, and I find the spreads on major forex pairs to be competitive. Customer support has been responsive when I needed assistance, which is a big plus for me.

Jessica Lee
Singapore

Halcyon Capital has been a great experience for me. The mobile app allows me to trade on the go, and I’ve had no issues with withdrawals so far. Their regulatory compliance gives me confidence, and I love the variety of trading options available. Highly recommend for anyone looking to trade forex and stocks!

Marco Silva
Brazil

I faced significant issues with the withdrawal process at Halcyon Capital. It took longer than expected, and I had to reach out multiple times before it was finally processed. While the trading platform is decent, the support during withdrawals needs improvement.

Sofia Martinez
Spain

My experience with Halcyon Capital has been frustrating. After making a deposit, I couldn’t withdraw my funds. Customer support was unhelpful and delayed in responding to my queries. I feel like I’ve lost my investment and am very disappointed with the service.

Halcyon Capital Overview

Halcyon Capital Limited, commonly known as Halcyon Capital, is a forex broker based in Hong Kong, established approximately 10-15 years ago. The broker operates under the regulatory oversight of the Securities and Futures Commission of Hong Kong, which enhances its credibility and offers a level of investor protection. With a commitment to compliance and transparency, Halcyon Capital aims to provide a secure trading environment for its clients.

Is Halcyon Capital Safe? Regulation Analysis

Regulatory Information

Regulatory AuthorityCountry/RegionFund Protection Measures
Securities and Futures CommissionHong KongInvestor protection through regulatory oversight

Is Halcyon Capital Regulated and How Are Client Funds Protected?

Halcyon Capital Limited, commonly known as Halcyon Capital, is regulated by the Securities and Futures Commission of Hong Kong. This regulatory oversight plays a crucial role in safeguarding investor interests, as it ensures that the broker adheres to legal standards and mitigates the potential for fraudulent activities. Client funds are protected through compliance with stringent financial reporting standards, which promote transparency and reliability in the information provided to investors. While regulation enhances the credibility of Halcyon Capital and offers a level of investor protection, it is important to recognize that it does not eliminate all risks associated with online trading. Therefore, clients are encouraged to remain vigilant and informed when engaging in trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Halcyon Capital Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
MT4/MT5Windows, macOSLogin security with encryption, multiple order types, technical indicatorsDemo accounts available
Web VersionAll browsersMarket search, one-click trading, price alertsNo additional services specified
Mobile AppiOS, AndroidBiometrics for login, push notifications, symbol lookupDemo accounts available

Halcyon Capital provides several trading platforms to cater to the diverse needs of its clients. The MT4/MT5 platforms are robust options for experienced traders, offering advanced tools and functionalities for comprehensive market analysis. The web version ensures accessibility from any device with an internet connection, while the mobile app enhances trading flexibility, allowing users to manage their accounts on-the-go. All platforms emphasize secure logins and provide various order types, ensuring traders can operate efficiently. Furthermore, the availability of demo accounts on selected platforms allows new traders to practice without financial risk, supporting their journey into trading.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3-5 business daysNo platform feeMin 50, Max 20,000/dayHKD, USD
Credit/Debit CardInstantNo platform feeMin 50, Max 10,000/transactionHKD, USD
E-Wallets (e.g., PayPal)Instant1.5% chargeMin 50, Max 15,000/transactionHKD, USD
CryptocurrencyInstantNo platform feeMin 50, Max 10,000/transactionHKD, USD

Minimum Deposit

Halcyon Capital requires a minimum deposit of 50 HKD or equivalent in other base currencies. This minimum deposit amount is consistent across various payment methods, ensuring accessibility for all clients, regardless of their account type or region.

How to Withdraw

To withdraw funds from your Halcyon Capital account, follow these steps:
1. Log in to your Halcyon Capital account.
2. Navigate to the ‘Withdrawal’ section in your account dashboard.
3. Select your preferred payment method from the available options.
4. Enter the withdrawal amount, ensuring it meets the minimum and maximum limits.
5. Confirm your request and submit it for processing. You will receive a notification once your withdrawal is processed.

Customer Support

Halcyon Capital Customer Support Overview

Support Channels

Halcyon Capital offers multiple contact methods to ensure clients have access to support whenever needed. Clients can reach out via:

  • Email: Clients can send their inquiries to corpfin@halcyon.com.hk for corporate finance-related issues and cs@halcyon.com.hk for securities service support.
  • Live Chat: Available on the Halcyon Capital website, providing immediate assistance.
  • Telephone: Clients can call +852 3970 0900 for general inquiries or +852 3970 0918 for securities-related questions.
  • Social Media: Halcyon Capital maintains a presence on various social media platforms for additional support and updates.

Service Availability

Halcyon Capital’s customer support is available from Monday to Friday, covering standard business hours. While specific support hours are not explicitly mentioned, clients can typically expect assistance during these times. Additionally, multilingual support is available, catering to a diverse clientele.

Frequently Asked Questions

Yes, Halcyon Capital Limited is regulated by the Securities and Futures Commission of Hong Kong. This regulatory oversight ensures that the broker adheres to legal standards and mitigates potential fraudulent activities, providing a level of investor protection.

Halcyon Capital offers a diverse range of trading instruments, including Forex (major and minor pairs), commodities (such as gold and oil), indices (like the S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This variety caters to different trading strategies and needs.

To withdraw funds from your Halcyon Capital account, log in to your account, navigate to the ‘Withdrawal’ section, select your preferred payment method, enter the withdrawal amount, and confirm your request. Processing times may vary based on the chosen method.

If you encounter issues with customer support at Halcyon Capital, you can reach out via their email addresses for corporate finance issues at corpfin@halcyon.com.hk or for securities service support at cs@halcyon.com.hk. Additionally, you can contact them by phone at +852 3970 0900 for general inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.