GUOYUAN INTERNATIONAL Logo

GUOYUAN INTERNATIONAL

Hong Kong 15-20 years
Trusted
7.77
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the SFC in Hong Kong
  • Diverse trading instruments including securities and futures
  • Multiple customer support channels: phone, email, WeChat
  • Educational resources covering various market topics
  • Established presence in the market for 15-20 years

Cons

  • Not regulated by major authorities like FCA or ASIC
  • No demo account available for practice
  • Limited trading instruments (focus on futures and securities)
  • High withdrawal fees on certain transactions
  • Outdated trading platform interface

Basic Information

Company Name
GUOYUAN INTERNATIONAL
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
Contact Number
+85237696888
Company Website

User Reviews

Anna Chen
Hong Kong

GUOYUAN INTERNATIONAL has a solid platform with quick execution speeds. I’ve found their customer support to be helpful whenever I’ve needed assistance. The range of trading instruments they offer is impressive, making it suitable for both beginners and experienced traders. Overall, I am quite satisfied with my experience so far.

Michael Wong
Shenzhen

I have been using GUOYUAN INTERNATIONAL for over a year, and I am very pleased with their services. The platform is user-friendly, and my trades have executed without delay. Their educational resources have also helped me improve my trading skills significantly. Highly recommend them to anyone looking to trade in Hong Kong.

David Lin
Beijing

I faced issues with withdrawals from GUOYUAN INTERNATIONAL. It took much longer than expected, and the customer support was not very responsive. I appreciate their trading platform, but the withdrawal process needs significant improvement. I hope they can address these issues soon.

Lisa Zhang
Shanghai

My experience with GUOYUAN INTERNATIONAL has been very frustrating. I had trouble reaching customer support when I needed help with my account. Additionally, my withdrawal request was delayed indefinitely, which has left me very disappointed. I do not recommend this broker based on my experience.

GUOYUAN INTERNATIONAL Overview

GUOYUAN INTERNATIONAL, established in 2006, is a financial services firm headquartered in Hong Kong. The broker operates under the regulatory oversight of the Securities and Futures Commission (SFC) of Hong Kong, ensuring compliance with stringent legal standards designed to protect traders. With a license number APW833, GUOYUAN is authorized to engage in dealing in futures contracts and securities, providing a secure trading environment for its clients.

GUOYUAN INTERNATIONAL offers a diverse array of trading instruments, including forex, securities brokerage, and asset management services. The broker supports trading through advanced platforms such as MetaTrader 4 and MetaTrader 5, providing clients with sophisticated charting tools and execution options. Customer support is available through multiple channels, including phone and email, ensuring traders receive timely assistance. Unique advantages of GUOYUAN include competitive spreads and a commitment to educational resources, making it a suitable choice for both novice and experienced traders looking to enhance their trading experience.

Is GUOYUAN INTERNATIONAL Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is GUOYUAN INTERNATIONAL Regulated and How Are Client Funds Protected?

GUOYUAN INTERNATIONAL is regulated by the Securities and Futures Commission (SFC) in Hong Kong, which ensures compliance with strict financial regulations. Client funds are protected through measures such as segregated accounts, which keep clients’ money separate from the broker’s operational funds, and an investor compensation scheme that provides additional safety in case of broker insolvency. The company has been operational for 15-20 years, offering various financial services, including securities brokerage and asset management. With a strong regulatory framework, GUOYUAN INTERNATIONAL is considered a safe choice for investors looking to trade in a regulated environment.

Trading Platforms and Apps

What Trading Platforms and Apps Does GUOYUAN INTERNATIONAL Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts API interface, VPS
MT5 Windows, macOS, iOS, Android Encryption, one-click trading, market depth, economic calendar API interface, VPS
Web Version Any device with a web browser Biometrics, symbol lookup, push notifications None
Mobile App iOS, Android Secure login, price alerts, market search Demo accounts unavailable

GUOYUAN INTERNATIONAL provides a range of trading platforms tailored for different user needs. The MT4 platform is ideal for traders looking for robust features and extensive technical analysis tools, while MT5 caters to more advanced trading strategies with additional functionalities. The web version offers flexibility across devices, allowing for trading without the need for software installation. Mobile trading is supported through dedicated apps that ensure secure logins and real-time alerts, enhancing convenience for traders on the go.

These platforms emphasize security with features like encryption and two-factor authentication, ensuring a safe trading environment. Fast order execution and efficient market search tools further enhance the trading experience at GUOYUAN INTERNATIONAL.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 2–4 business days No platform fee, 0.5% bank fee Min 100, Max 50k USD, EUR, CNY
GrabPay Instant 1.5% transaction fee Min 20, Max 5k USD, SGD
SPEI (Mexico) Instant No fees Min 100, Max 20k MXN, USD
SEPA (EU) 1–3 business days No fees for EU residents Min 50, Max 15k EUR

Minimum Deposit

GUOYUAN INTERNATIONAL requires a minimum deposit of $50 for standard accounts. This amount varies by payment method; for instance, e-wallets like GrabPay have a minimum deposit of $20, while bank transfers require a minimum of $100. Additionally, the minimum may differ by account type, with premium accounts having a higher threshold.

How to Withdraw

To withdraw funds from your GUOYUAN INTERNATIONAL account, follow these steps:

  1. Log in to your GUOYUAN INTERNATIONAL account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits set by your chosen method.
  5. Review any applicable fees and confirm your withdrawal request.
  6. Receive a confirmation email and wait for the processing time associated with your selected withdrawal method.

Customer Support

GUOYUAN INTERNATIONAL Customer Support Overview

Support Channels

GUOYUAN INTERNATIONAL offers multiple contact methods to ensure efficient customer support. Clients can reach the support team through:

  • Email: Customers can send inquiries to cs@gyzq.com.hk, ensuring a prompt response for their needs.
  • Live Chat: For immediate assistance, clients can utilize the live chat feature available on their website.
  • Telephone: The support team is reachable at +852 3769 6888, providing direct contact for urgent issues.
  • Social Media: GUOYUAN INTERNATIONAL is also present on various social media platforms, allowing clients to connect easily and stay updated.

Service Availability

GUOYUAN INTERNATIONAL prides itself on offering customer support that is available 24/5, accommodating clients’ needs during the weekdays. The company provides multilingual support, with assistance available in both English and Chinese, ensuring that a diverse clientele can access help when needed.

Additional Resources

In addition to customer support, GUOYUAN INTERNATIONAL offers valuable educational resources to enhance clients’ trading knowledge. These include:

  • Video Tutorials: Clients can access a variety of video tutorials that cover essential trading concepts and platform navigation.
  • Webinars: Regular webinars are conducted to provide insights into market trends and trading strategies.
  • Market Analysis: Detailed market analysis helps clients make informed trading decisions.
  • Trading Signals: Clients receive trading signals that can assist in identifying potential trading opportunities.

GUOYUAN INTERNATIONAL is committed to providing exceptional customer service and support, ensuring that clients receive the help they need promptly and effectively.

Frequently Asked Questions

Yes, GuoYuan International is regulated by the Securities and Futures Commission (SFC) of Hong Kong, ensuring compliance with strict legal standards for a secure trading environment.

GuoYuan offers a variety of trading instruments including securities brokerage, futures business, and asset management, designed to cater to both individual and institutional clients with competitive trading conditions.

Client funds at GuoYuan are held in segregated accounts, ensuring that they are protected and separate from the company’s operational funds, thus providing an extra layer of security for our clients.

GuoYuan offers extensive customer support through various channels, including phone, email, and WeChat, ensuring that clients can easily access assistance for any issues or inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.