Guosen Securities (HK) Logo

Guosen Securities (HK)

Hong Kong 15-20 years
Trusted
6.84
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission (SFC)
  • Diverse range of financial services including securities brokerage and asset management
  • User-friendly trading platforms: MT4 and MT5
  • Multiple customer support channels available, including live chat
  • Access to various trading instruments across asset categories

Cons

  • Negative customer reviews regarding withdrawal issues
  • Limited information on fund protection measures
  • Potential lack of educational resources for beginners
  • Customer support availability during limited hours
  • Possible restrictions on trading instruments based on client experience

Basic Information

Company Name
Guosen Securities (HK)
Registered Region
Hong Kong
Established Period
15-20 years
Company Service Email Address
N/A
Contact Number
N/A

User Reviews

John Lee
Hong Kong

I faced significant challenges with the withdrawal process. It took much longer than expected, and customer support was not very helpful in resolving my issues. I would not recommend this broker if you plan on withdrawing your funds regularly.

Emily Chen
Hong Kong

I have been using Guosen Securities for several months now, and I appreciate the user-friendly MT4 platform. The speed of trades is impressive, and they offer a decent range of trading instruments. However, I did encounter some minor issues with customer support that could be improved.

David Wong
Hong Kong

Terrible experience! I couldn’t withdraw my funds and faced a lot of delays. Customer support was unresponsive, and I felt like my concerns were ignored. I would advise anyone to think twice before using this broker.

Sophie Tan
Hong Kong

Guosen Securities has been a great broker for me. Their trading platforms are robust, and I love the variety of instruments available. Customer support has always been responsive when I’ve needed assistance. Overall, a solid choice for both new and experienced traders.

Guosen Securities (HK) Overview

Guosen Securities (Hong Kong) Financial Holdings Co., Ltd, established in 2009, is a prominent brokerage firm headquartered in Hong Kong. The company operates under the regulation of the Securities and Futures Commission (SFC) of Hong Kong, holding a Dealing in futures contracts license (license number AUI491). This regulatory oversight adds a layer of credibility and trust to its operations, making it a recognized player in the financial services sector.

Guosen Securities (HK) offers a diverse range of financial services, including securities brokerage, corporate finance, asset management, and investment banking. The broker provides clients with access to various trading instruments, along with a user-friendly trading platform that supports advanced charting and analysis tools. Customer support is available through multiple channels, including live chat and email, ensuring assistance is accessible when needed. While Guosen Securities (HK) has a robust service offering, potential clients should be aware of existing customer feedback regarding withdrawal issues, highlighting the importance of conducting thorough research before engaging with any brokerage.

Is Guosen Securities (HK) Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Dealing in futures contracts license (AUI491)

Is Guosen Securities (HK) Regulated and How Are Client Funds Protected?

Guosen Securities (HK) is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which enhances its credibility and signifies adherence to established financial standards. The firm holds a license for dealing in futures contracts (license number AUI491), which provides a framework for operational integrity. While this regulatory oversight is a positive indicator of the broker’s legitimacy, it is crucial for clients to understand that regulatory compliance does not eliminate all risks. Client funds are generally safeguarded under the regulations applicable to the SFC, although specific measures regarding fund protection are not detailed in the available documentation. Potential investors should remain informed about any operational issues, including existing customer feedback regarding withdrawal challenges, to make well-informed decisions when considering engagement with Guosen Securities (HK).

Trading Platforms and Apps

What Trading Platforms and Apps Does Guosen Securities (HK) Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Login security (2FA), symbol lookup, multiple order types, price alerts, technical indicators Demo account
MT5 Windows, macOS, iOS, Android Login security (encryption), advanced market search, one-click trading, push notifications, economic calendar VPS
Web Version Any device with internet access Secure login, market search, price alerts, basic charting tools API interface

The trading platforms offered by Guosen Securities (HK) cater to a variety of trader needs. MT4 is widely recognized for its user-friendly interface, making it suitable for beginners, while MT5 provides advanced features that appeal to experienced traders. The web version facilitates trading on-the-go, ensuring that users can access markets from any device. Furthermore, the broker emphasizes security with features like two-factor authentication and encryption, which help safeguard user accounts. Real-time alerts and efficient search tools enhance the trading experience, allowing clients to react swiftly to market movements. Overall, Guosen Securities (HK) provides robust platform options that support secure and efficient trading activities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 50, Max 20k/day HKD, USD
Credit/Debit Card Instant No platform fee, 2% for international cards Min 100, Max 15k/day HKD, USD
E-wallet (e.g., PayPal, Skrill) Instant No platform fee, 1.5% e-wallet charge Min 50, Max 10k/day HKD, USD

Minimum Deposit

The minimum deposit requirement for Guosen Securities (HK) is generally set at HKD 50 for bank transfers and HKD 100 for credit/debit card transactions. These amounts may vary based on the specific payment method and account type chosen by the client.

How to Withdraw

To withdraw funds from your Guosen Securities (HK) account, follow these steps: 1. Log in to your trading account. 2. Navigate to the ‘Withdrawal’ section. 3. Select your preferred withdrawal method (e.g., bank transfer, credit card, e-wallet). 4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits. 5. Confirm your details and submit the request. 6. Wait for processing, which typically takes 3–5 business days for bank transfers and is instant for e-wallets.

Customer Support

Guosen Securities (HK) Customer Support Overview

Support Channels

Guosen Securities (HK) offers a range of support options to ensure customer needs are met effectively. Clients can reach out for help through various methods:

  • Email: Direct communication via email is available at is@guosen.com.hk.
  • Live Chat: Instant support through live chat on their website.
  • Telephone: Customers can contact the support team at +852 2899 8300 for immediate assistance.
  • Social Media: Guosen Securities (HK) maintains a presence on platforms like Sina Microblog and WeChat, providing additional avenues for customer engagement.

Service Availability

Customer support from Guosen Securities (HK) is accessible during standard business hours. While specific service hours are not detailed, their commitment to support reflects their focus on customer service. The broker also emphasizes the importance of multilingual support, enhancing communication for a diverse clientele.

Frequently Asked Questions

Yes, Guosen Securities (HK) is regulated by the Securities and Futures Commission (SFC) of Hong Kong, holding a Dealing in futures contracts license (license number AUI491).

Guosen Securities (HK) offers a diverse range of trading instruments, including Forex pairs, commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (including US and UK stocks), and cryptocurrencies (like BTC and ETH).

Guosen Securities (HK) provides multiple customer support options, including email support at is@guosen.com.hk, live chat on their website, telephone support at +852 2899 8300, and engagement through social media platforms like Sina Microblog and WeChat.

To withdraw funds from your Guosen Securities (HK) account, you need to log into your trading account, navigate to the ‘Withdrawal’ section, select your preferred withdrawal method, and enter the amount to withdraw. Processing times may vary, with bank transfers typically taking 3–5 business days and e-wallet withdrawals being instant.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.