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Grand Capital

United Kingdom 5-10 years
Trusted
1.53
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Access to global markets with 23 trading markets
  • Multiple types of trading platforms: desktop, mobile, web-based
  • Diverse product offerings: securities, ETFs, fixed-income products
  • Margin trading available for increased leverage
  • Promotions including no-deposit bonuses and trading volume bonuses

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Suspicious clone of a licensed entity
  • Lack of popular trading platforms like MT4/MT5
  • Unclear fee structure and trading conditions
  • High average slippage and execution delay

Basic Information

Company Name
Grand Capital
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+85238919888

User Reviews

Jessica Brown
Los Angeles, CA

I had high hopes for Grand Capital, but my experience has been disappointing. The withdrawal process took forever, and I struggled to get any meaningful support from their customer service. I feel frustrated and hesitant to continue trading with them.

Mark Thompson
New York, NY

Grand Capital has a user-friendly platform that I really appreciate. The transaction speeds are generally acceptable, and I’ve had a smooth trading experience overall. However, their customer service could use some improvement. Still, I would recommend them for new traders.

Emily Chen
Toronto, ON

I had a terrible experience with Grand Capital. I tried to withdraw my funds, and it took weeks to process. The support team was unresponsive, and I felt completely ignored. I cannot recommend this broker to anyone looking for a reliable trading partner.

David Smith
London, UK

I’ve been trading with Grand Capital for over a year now, and I’ve had a great experience. The platform is fast and easy to navigate, and I love the variety of markets available. Their customer service has always been helpful whenever I had questions. Highly recommend!

Grand Capital Overview

Grand Capital is a forex broker founded in 2019 and headquartered in Hong Kong. The broker operates under the subsidiary Grand Capital Securities Limited, which provides various financial services. While it claims to be regulated by the Hong Kong Securities and Futures Commission (SFC), concerns have been raised regarding the legitimacy of its regulatory status, with reports suggesting it may be a clone firm lacking valid licenses. This raises potential risks for investors seeking dependable trading environments.

The broker offers a diverse range of trading instruments, including forex, equities, and fixed-income products across 23 global markets. Grand Capital provides multiple trading platforms, including desktop and mobile options, equipped with essential tools for effective trading. Customer support is available through various channels, ensuring traders receive assistance when needed. Despite its offerings, the broker faces scrutiny due to its unclear regulatory status and potential risks associated with trading. Investors should carefully consider these factors when evaluating whether to trade with Grand Capital.

Is Grand Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
None

Is Grand Capital Regulated and How Are Client Funds Protected?

Grand Capital is not regulated by any recognized financial authority. The lack of regulation poses significant risks for investors, including the absence of investor protection mechanisms and a higher potential for fraud. Trading with an unregulated broker can leave clients vulnerable to financial loss, as there are no safeguards in place to ensure the integrity of their funds. As such, prospective clients should exercise caution when considering this broker for their trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does Grand Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, price alerts Demo accounts, VPS
Web Version Any device with internet access Encryption, symbol lookup, one-click trading API access
Mobile App iOS, Android Biometric login, push notifications, position tracking Demo accounts

Grand Capital provides a variety of trading platforms suitable for different trader needs. The MT4/MT5 platforms are ideal for advanced users looking for comprehensive features and tools. The web version offers flexibility for trading on any device, while the mobile app ensures convenient access and real-time alerts. All platforms emphasize secure logins and efficient market search tools, enhancing the overall trading experience.

These platforms support mobile trading, allowing users to manage their accounts and execute trades from anywhere. With features like fast order execution and real-time notifications, traders can stay updated on market movements and make informed decisions quickly.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% charge for amounts above €10,000 Min €100, Max €50,000/day EUR, USD
GrabPay Instant No platform fee, 1.5% charge on withdrawals Min $50, Max $5,000/day USD, SGD
SPEI Instant No platform fee, 1% charge for withdrawals Min $100, Max $25,000/day MXN, USD
Payeer Instant No fees for deposits, 0.5% for withdrawals Min $10, Max $10,000/day USD, EUR, RUB

Minimum Deposit

Grand Capital requires a minimum deposit of $100 to open a trading account. This amount may vary based on the chosen payment method or account type, ensuring flexibility for clients across different regions.

How to Withdraw

To withdraw funds from your Grand Capital account, follow these steps:

  1. Log in to your Grand Capital trading account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method from the available options.
  4. Enter the withdrawal amount, ensuring it meets the minimum and maximum limits.
  5. Confirm the transaction details and submit your withdrawal request.
  6. You will receive a confirmation email, and your funds will be processed according to the specified processing time.

Customer Support

Grand Capital Customer Support Overview

Support Channels

Grand Capital offers multiple contact methods to ensure customer support is accessible and efficient. Clients can reach out via:

  • Email: Reach the support team at cs@grandch.com for assistance with inquiries and issues.
  • Live Chat: For immediate help, clients can use the live chat feature available on their website.
  • Telephone: Customers can contact support at +852 3891 9888 for direct communication.
  • Social Media: Grand Capital maintains a presence on various social media platforms for customer interaction and updates.

Service Availability

Grand Capital’s customer service is available 24/5, ensuring support is accessible during the trading week. The support team is multilingual, offering assistance in English, Mandarin, and other languages to cater to a diverse clientele.

Additional Resources

To enhance the trading experience, Grand Capital provides several educational resources, including:

  • Video Tutorials: These help clients understand platform functionalities and trading strategies.
  • Webinars: Live sessions that cover market trends, trading techniques, and investment strategies.
  • Market Analysis: Regular updates and insights on market conditions to assist traders in making informed decisions.
  • Trading Signals: Valuable information to guide traders on potential trading opportunities.

Frequently Asked Questions

Grand Capital prioritizes the security of client funds by maintaining segregated accounts, which ensures that client deposits are kept separate from the company’s operational funds. Additionally, they employ advanced encryption technologies to protect personal and financial data during transactions.

Grand Capital claims to be regulated by the Hong Kong Securities and Futures Commission (SFC). However, it is noteworthy that there are concerns regarding their regulatory legitimacy, as they are suspected to be a cloned firm without valid forex regulation. Clients are advised to exercise caution.

Clients can expect a variety of trading conditions, including access to multiple trading platforms and a range of financial instruments. However, some user reviews indicate concerns about average execution speeds and potential slippage, which may affect trading performance.

Grand Capital offers multiple types of trading platforms, including desktop, mobile, and web versions. While the platforms are equipped with essential features for monitoring accounts and positions, some users have expressed a desire for more familiar trading platforms like MT4 or MT5, indicating potential room for improvement in user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.