Going Securities Logo

Going Securities

Hong Kong 2-5 years
Trusted
7.34
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Securities and Futures Commission (SFC)
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Proprietary trading platform: Going Securities Pro
  • Multiple customer support channels: email, live chat, telephone
  • Client fund protection through segregated accounts

Cons

  • Lack of regulatory presence in major jurisdictions outside of Hong Kong
  • Limited trading instruments compared to larger brokers
  • Proprietary platform may lack advanced features found in popular platforms
  • No extensive educational resources or market analysis tools
  • Potential withdrawal fees and inactivity fees not clearly outlined

Basic Information

Company Name
Going Securities
Registered Region
Hong Kong
Established Period
2-5 years
Company Service Email Address
Contact Number
+85221872100
Company Website

User Reviews

Alice Wong
Hong Kong

I had a frustrating experience with the withdrawal process. It took longer than expected, and the customer support was unresponsive when I reached out for help. I expected better service, especially from a regulated broker like Going Securities.

David Chen
Hong Kong

Going Securities Pro is a fantastic trading platform! I love the user-friendly interface and the variety of trading instruments available. Their customer support was very helpful when I had questions. Overall, a great experience!

Emily Zhang
Hong Kong

I faced multiple issues with my account, and getting timely support has been a nightmare. My inquiries went unanswered for days. I do not recommend this broker for serious traders.

John Lee
Hong Kong

I appreciate the range of instruments offered by Going Securities. The execution speed is impressive, and I found the demo account helpful for testing my strategies. However, I wish there were more educational resources available.

Going Securities Overview

Going Securities is a financial services provider based in Hong Kong, established within the past 5-10 years. The company operates under the regulatory oversight of the Securities and Futures Commission (SFC) of Hong Kong, which adds a level of credibility and customer protection for traders engaging with this broker. Going Securities Limited is dedicated to offering a range of trading options and services to meet the diverse needs of its clients in the dynamic forex market.

The broker’s core offerings include access to various trading instruments, notably in forex and securities. Going Securities provides a proprietary trading platform known as Going Securities Pro, which is designed to facilitate user-friendly trading experiences. Customer support is available via multiple channels, ensuring assistance is accessible for traders. With a focus on innovative technology and a commitment to client service, Going Securities aims to differentiate itself in the competitive forex brokerage landscape.

Is Going Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is Going Securities Regulated and How Are Client Funds Protected?

Going Securities is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which provides a level of credibility and investor protection for its clients. Under this regulation, client funds are safeguarded through measures such as segregated accounts, ensuring that clients’ funds are kept separate from the broker’s operational capital. This regulatory oversight enhances the safety of trading with Going Securities, as it operates under strict compliance guidelines that aim to protect investors. The firm’s commitment to adhering to regulatory standards reflects its focus on maintaining a trustworthy trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does Going Securities Offer for Traders?

Platform Device Support Key Features Additional Services
Going Securities Pro Windows, macOS, iOS, Android Login security (encryption), multiple order types, price alerts, technical indicators Demo account available
Web Version Any device with an internet browser Secure logins, symbol lookup, fast order execution No additional services specified
Mobile App iOS, Android Biometric login, push notifications, market alerts Demo account available

The Going Securities Pro platform is designed for comprehensive trading, featuring robust security measures and a wide array of trading tools. The web version provides accessibility from any device, ensuring that traders can manage their accounts conveniently. The mobile app allows for trading on the go, with features tailored for quick access and real-time notifications. Each platform supports secure logins, fast order execution, and efficient market search tools, catering to a variety of trading preferences and needs.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1–3 business days No platform fee Min 50, Max 20,000 per transaction HKD, USD
e-Wallet (e.g., PayPal) Instant 1.5% fee Min 50, Max 10,000 per transaction HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 15,000 per transaction HKD, USD

Minimum Deposit

The minimum deposit requirement for Going Securities is 50. This amount remains consistent across different payment methods; however, it may vary based on the account type selected by the trader.

How to Withdraw

To withdraw funds from your Going Securities account, follow these steps:

  1. Log in to your Going Securities account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount, ensuring it complies with the limits.
  5. Submit your withdrawal request and wait for confirmation.

Customer Support

Going Securities Customer Support Overview

Support Channels

Going Securities offers multiple channels for customer support to ensure traders can easily access help when needed. These channels include:

  • Email: Clients can reach out via cs@goingf.hk for assistance.
  • Live Chat: A convenient live chat feature is available on the website for real-time support.
  • Telephone: Customers can contact support at +852 2187 2100 for direct communication.
  • Social Media: Going Securities maintains a presence on various social media platforms for updates and support interactions.

Service Availability

Customer support at Going Securities is available during standard business hours, providing assistance five days a week. Multilingual support is offered, catering to a diverse clientele. Supported languages include English and Chinese, ensuring effective communication with clients from different backgrounds.

Frequently Asked Questions

Yes, Going Securities is regulated by the Securities and Futures Commission (SFC) of Hong Kong. Client funds are protected through measures such as segregated accounts, ensuring that your funds are kept separate from the broker’s operational capital, which enhances safety during trading.

Going Securities offers several types of trading accounts, including Retail Accounts for beginner to intermediate traders, Professional Accounts for experienced traders, Corporate Accounts for corporate clients, Islamic Accounts for those requiring swap-free conditions, and Demo Accounts for practice trading with virtual funds.

Going Securities provides access to a diverse range of trading instruments across various asset categories, including forex, commodities like gold and oil, indices such as the S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies like BTC and ETH, allowing traders to tailor their strategies.

Customer support at Going Securities can be reached through multiple channels. You can email them at cs@goingf.hk, use the live chat feature on their website for real-time assistance, or call them directly at +852 2187 2100. They are available during standard business hours, five days a week.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.