GOFX Logo

GOFX

Indonesia 5-10 years
Trusted
1.52
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Access to diverse trading instruments including forex and commodities
  • Multiple trading platforms available: MT5 and Cerebro ECN Matching Engine
  • Demo account for practice trading without financial risk
  • Competitive spreads ranging from 0 to 40 pips
  • Various customer support channels including email, live chat, and phone

Cons

  • Not regulated by any recognized financial authority
  • Limited trading instruments (no indices, stocks, or cryptocurrencies)
  • High spreads ranging from 0 to 40 pips
  • Limited information on trading fees
  • Potential withdrawal issues reported by users

Basic Information

Company Name
GOFX
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
(+62) 21 3002 7788
Company Website

User Reviews

Andi Prabowo
Jakarta

I faced significant issues with withdrawals. After trading for a while, I tried to withdraw my funds, but the process was delayed and complicated. Customer support was not very helpful in resolving my issue. This experience has made me cautious about trading with GOFX.

Siti Nurhaliza
Bandung

GOFX offers a robust trading platform, particularly with MT5. I appreciate the demo account feature, which helped me practice without financial risk. The spreads are competitive, and overall, my trading experience has been quite positive.

Budi Santoso
Surabaya

I had a terrible experience with GOFX. My withdrawal requests were constantly denied without clear reasons. The lack of regulation makes me feel unsafe trading here, and I would not recommend this broker to anyone.

Tina Amelia
Medan

GOFX has some good aspects, like the variety of commodities available for trading. However, the lack of regulatory oversight is a major concern. I had a decent experience with customer support, but I’m wary about the overall security of my funds.

GOFX Overview

Established in 2009 and based in Indonesia, GOFX operates as a financial brokerage offering trading services across a range of market instruments, including forex, gold, crude oil, palm oil, and tin. Despite its operational history of 5-10 years, it is important to note that GOFX currently lacks valid regulation, which may pose risks for traders. The broker’s website provides access to relevant information for potential clients seeking to understand its offerings and operational status.

GOFX provides access to a demo account and features multiple trading platforms such as MT5 and the Cerebro ECN Matching Engine. Traders can engage with various instruments while enjoying the flexibility of competitive spreads ranging from 0 to 40 pips. Customer support is available through several channels, ensuring that clients can seek assistance as needed. While GOFX offers a diverse array of trading products, the absence of regulation is a significant consideration for potential traders evaluating their options in the forex market.

Is GOFX Safe? Regulation Analysis

Regulatory Information

GOFX is not regulated by any recognized financial authority. This lack of regulation poses risks for traders, as there are no investor protection mechanisms in place. As such, clients trading with GOFX may face higher potential for fraud and a lack of recourse in the event of issues with their trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does GOFX Offer for Traders?

Platform Device Support Key Features Additional Services
MT5 Windows, macOS, iOS, Android Secure login, multiple order types, price alerts, technical indicators Demo account available
Cerebro ECN Matching Engine Web-based Fast execution, market search, order types API interface available
Mobile App iOS, Android Convenient access, push notifications, symbol lookup Demo account available

GOFX offers a selection of trading platforms, including MT5, which is well-suited for advanced traders seeking diverse tools and functionalities. The Cerebro ECN Matching Engine provides fast execution and reliable access through a web interface. Additionally, the mobile app enhances trading convenience, allowing traders to manage their accounts and receive real-time alerts on the go. Overall, these platforms support secure logins and efficient trading operations, catering to various trader preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 50, Max 10,000 per transaction IDR, USD
E-Wallet (e.g., OVO) Instant No platform fee, but 1.5% charge Min 50, Max 20,000 per transaction IDR
Credit/Debit Card 1–3 business days No platform fee Min 100, Max 15,000 per transaction IDR, USD

Minimum Deposit

GOFX requires a minimum deposit of 50, which remains consistent across most payment methods. This allows traders to start trading with a modest initial investment.

How to Withdraw

To withdraw funds from GOFX, follow these steps:

  1. Log in to your GOFX account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw and confirm the transaction.
  5. Check your email for confirmation and track the status of your withdrawal in the dashboard.

Customer Support

GOFX Customer Support Overview

Support Channels

GOFX offers several contact methods to assist customers effectively. Traders can reach out via:

  • Email: Clients can send inquiries through the support email provided on the GOFX website.
  • Live Chat: The broker provides a live chat feature, allowing customers to get immediate assistance during trading hours.
  • Telephone: Customers can contact GOFX directly at (+62) 21 3002 7788 for urgent queries.
  • Social Media: GOFX maintains a presence on various social media platforms, where clients can also seek help and updates.

Service Availability

GOFX’s customer support is available during standard business hours, allowing traders to receive assistance on weekdays. Multilingual support is also offered, ensuring that clients from different backgrounds can receive help in their preferred language.

Frequently Asked Questions

No, GOFX is not regulated by any recognized financial authority. This lack of regulation poses risks for traders as there are no investor protection mechanisms in place.

GOFX offers a diverse range of trading instruments, primarily focusing on Forex and commodities, including gold, crude oil, palm oil, and tin. However, it does not provide access to indices, stocks, or cryptocurrencies.

GOFX’s trading fees include spreads that vary from 0 to 40 pips depending on market conditions. Other potential fees may include deposit and withdrawal fees, inactivity fees, and overnight interest. Clients should review these costs to understand their overall trading expenses.

GOFX provides several contact methods for customer support, including email, live chat, telephone at (+62) 21 3002 7788, and social media channels. Support is available during standard business hours.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.