GM Logo

GM

Hong Kong 10-15 years
Trusted
7.3
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Hong Kong Securities and Futures Commission (SFC)
  • Diverse trading instruments including global futures and securities
  • Proprietary trading platform for efficient trading experiences
  • Multiple customer support channels including phone and email
  • Flexible account types catering to various trader needs

Cons

  • Limited trading instruments compared to competitors
  • No support for popular platforms like MetaTrader
  • Potentially unclear fee structure
  • Lack of advanced educational resources
  • Limited presence in major jurisdictions outside Hong Kong

Basic Information

Company Name
GM
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Sulaiman Jere
Nigeria

GM has been one of the best brokers I have known. It is user-friendly and reliable, making trading a smooth experience.

John Smith
London

The trading platform is very intuitive and the customer support is quite responsive. I appreciate the variety of trading instruments available.

Maria Chen
Hong Kong

I faced issues with withdrawals. It took longer than expected, and the support didn’t provide satisfactory answers when I reached out.

David Lee
New York

My experience with GM has been frustrating. I can’t log in to my account, and customer service has been unhelpful in resolving the issue.

GM Overview

Golden Mountain Financial Limited, commonly known as GM, is a forex broker established in Hong Kong. With an operating period of 10-15 years, GM is regulated by the Hong Kong Securities and Futures Commission (SFC), which ensures that it adheres to the necessary financial standards and regulations in the region. This regulatory oversight contributes to the broker’s credibility in the competitive forex trading landscape.

GM primarily focuses on trading global futures and securities, providing clients with access to a range of trading instruments. The broker offers a proprietary trading platform, designed to facilitate efficient trading experiences. Customer support is accessible through various channels, including phone and email, ensuring that traders receive assistance as needed. GM’s long-standing presence in the industry, combined with its regulatory status, positions it as a reliable option for traders seeking to engage in forex and securities trading.

Is GM Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Hong Kong Securities and Futures Commission (SFC) Hong Kong Segregated Funds

Is GM Regulated and How Are Client Funds Protected?

Golden Mountain Financial Limited, known as GM, is regulated by the Hong Kong Securities and Futures Commission (SFC). This regulatory status enhances the broker’s credibility, ensuring compliance with financial standards and regulations in the region. Client funds are protected through the use of segregated accounts, which help ensure that customer deposits are kept separate from the broker’s operational funds. This arrangement provides an additional layer of security for traders, instilling confidence in the safety of their investments. Furthermore, GM’s long-standing presence in the industry contributes to its reputation as a trustworthy and reliable broker for trading global futures and securities.

Trading Platforms and Apps

What Trading Platforms and Apps Does GM Offer for Traders?

Platform Device Support Key Features Additional Services
Proprietary Trading Platform Web, Windows, macOS Secure login, multiple order types, technical indicators Demo accounts available
Mobile App iOS, Android Push notifications, symbol lookup, price alerts VPS services offered
MT4/MT5 Windows, macOS Two-factor authentication, one-click trading, economic calendar API interfaces available

The proprietary trading platform offers a comprehensive suite of tools for traders on desktop devices, ensuring secure logins and multiple order types. The mobile app enhances trading convenience with real-time alerts and quick access to market information. MT4/MT5 supports advanced trading features suitable for experienced traders, including effective security measures and automation options. GM’s commitment to mobile trading, secure logins, and efficient order execution helps cater to a wide range of trading preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 50k HKD, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20k HKD, USD
E-wallets (e.g. PayPal) Instant 1.5% charge Min 50, Max 10k HKD, USD

Minimum Deposit

The minimum deposit requirement for GM is generally set at $50, applicable across most payment methods. However, this may vary based on the account type selected, with potential adjustments for professional or corporate accounts.

How to Withdraw

  1. Log in to your GM account.
  2. Navigate to the withdrawal section in the account management interface.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the limits specified.
  5. Confirm your withdrawal request and review all details before submission.
  6. You will receive a confirmation of your request, and the processing will begin according to the selected method’s timeline.

Customer Support

GM Customer Support Overview

Support Channels

GM provides multiple contact methods for customer support to ensure traders receive the help they need. Clients can reach out via:

  • Email: Customers can send inquiries to gmf@gmfutures.com.
  • Telephone: Support is available through phone at +852 2573 9300, offering direct assistance for urgent matters.
  • Social Media: GM also engages with clients through social media channels, providing updates and support.

Service Availability

GM’s customer support operates during regular business hours, ensuring timely responses to inquiries. The support team is dedicated to providing assistance in multiple languages, enhancing the overall user experience for a diverse clientele.

Additional Resources

To further assist its clients, GM offers various educational resources, such as video tutorials and market analysis, helping traders improve their skills and market understanding.

Frequently Asked Questions

Yes, GM is regulated by the Hong Kong Securities and Futures Commission (SFC), which ensures compliance with financial standards in the region. Client funds are protected through segregated accounts, keeping customer deposits separate from the broker’s operational funds, providing an additional layer of security for traders.

GM offers a range of trading instruments including global futures and securities. This diversity caters to various trading styles and strategies, allowing traders to build a well-rounded portfolio.

GM offers multiple support channels including email at gmf@gmfutures.com and telephone support at +852 2573 9300. The support team is available during regular business hours and is dedicated to providing assistance in multiple languages.

To open an account with GM, prospective clients must submit personal, employment, and financial information along with identity verification documents. The account setup process is designed to be flexible, allowing users to upgrade their account type based on trading activity in the future.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.