GinFi Logo

GinFi

South Africa 1-2 years
Trusted
4.08
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Financial Sector Conduct Authority (FSCA)
  • Diverse range of trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Advanced trading platforms: MetaTrader 5 and GinFi WebTrader
  • Personalized customer support with educational resources
  • Minimum deposit requirement of 50 ZAR for account opening

Cons

  • Regulatory status categorized as “exceeded” by FSCA
  • Limited transparency on trading conditions for account types
  • High commissions on certain trading accounts
  • Lack of advanced educational resources
  • Restricted access for traders in major jurisdictions like the US

Basic Information

Company Name
GinFi
Registered Region
South Africa
Established Period
1-2 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

John Smith
Cape Town

I had a frustrating experience with GinFi. I requested a withdrawal, and it took over a week to process. Customer support was unresponsive, making it difficult to get any updates. I felt like my money was stuck with them without any clear communication.

Emily Johnson
Johannesburg

While the trading platform is decent, I faced significant delays with withdrawals. It took longer than expected, and customer service was not very helpful. I expected better for a regulated broker. I hope they improve their support in the future.

Michael Brown
Durban

I appreciate the variety of trading instruments available on GinFi. The MetaTrader 5 platform is user-friendly, and I found it easy to execute trades. Customer support was knowledgeable when I reached out for help. Overall, I’m satisfied with my experience, though there’s room for improvement.

Sarah White
Pretoria

GinFi has been a great choice for my trading needs. The low minimum deposit allowed me to start trading easily, and the educational resources helped me improve my skills. I’ve had no issues with withdrawals, and their platform is very intuitive. Highly recommend!

GinFi Overview

GinFi is an emerging forex broker based in South Africa, operating under the company name Demeterer (PTY) LTD. Established within the last 1-2 years, GinFi aims to provide a transparent and secure trading environment for its clients. As a regulated entity by the Financial Sector Conduct Authority (FSCA), the broker adheres to local regulations, ensuring a degree of oversight in its operations, which is crucial for traders seeking reliability in their trading journey. You can learn more about GinFi’s regulatory status and background by visiting their profile on financial review sites such as WikiFX.

GinFi offers a diverse range of trading instruments, including forex, commodities, indices, and cryptocurrencies, catering to both novice and experienced traders. The broker utilizes advanced trading technologies, providing clients with access to popular platforms like MetaTrader 5 and a no-download web trader, enabling seamless trading experiences on the go. Additionally, GinFi emphasizes customer support, offering personalized training and resources to help traders develop their skills. This combination of innovative tools and dedicated support positions GinFi as a competitive option in the forex trading landscape, appealing to those looking for a comprehensive trading solution.

Is GinFi Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds

Is GinFi Regulated and How Are Client Funds Protected?

GinFi, operated by Demeterer (PTY) LTD, is a regulated forex broker based in South Africa, holding a license from the Financial Sector Conduct Authority (FSCA) under license number 50354. However, it is crucial to note that the regulatory status of this license is currently categorized as “exceeded,” indicating that GinFi may have surpassed the scope of its regulatory permissions. This status raises concerns regarding the safety and legality of trading with the broker.

To protect client funds, GinFi employs segregated accounts, which separate client assets from the broker’s operational funds. This practice is essential for safeguarding client investments. While the broker aims to provide a secure trading environment, potential clients should exercise caution due to the current regulatory concerns surrounding GinFi’s operations. Overall, while the broker is regulated, the exceeded status of its license warrants careful consideration for traders assessing the safety of their investments.

Trading Platforms and Apps

What Trading Platforms and Apps Does GinFi Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, Web 2FA, multiple order types, technical indicators, market search Demo accounts, API interfaces
GinFi WebTrader Web Login security, symbol lookup, push notifications Demo accounts
Mobile App iOS, Android Biometric login, price alerts, one-click trading Demo accounts

MetaTrader 5 (MT5) is ideal for advanced traders, offering comprehensive tools for multiple asset trading and automation. The GinFi WebTrader provides convenient access via web browsers, suitable for users preferring a straightforward trading experience. The mobile app ensures that traders can manage their accounts and execute trades conveniently from their smartphones, featuring secure logins and real-time alerts. Overall, GinFi supports a flexible trading environment across devices while prioritizing security and ease of use.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 50,000 ZAR ZAR, USD
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 ZAR ZAR, USD
E-Wallet (e.g., PayFast) Instant 1.5% charge Min 50, Max 20,000 ZAR ZAR, USD

Minimum Deposit

The minimum deposit requirement for opening an account with GinFi is 50 ZAR. This amount is consistent across all payment methods and account types, making it accessible for novice traders to start their journey.

How to Withdraw

  1. Log in to your GinFi account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw.
  5. Confirm your withdrawal request.
  6. Wait for the processing time to complete, depending on your selected method.

Customer Support

GinFi Customer Support Overview

Support Channels

GinFi offers several convenient methods for clients to reach their support team:

  • Email: Clients can contact support via email at support@ginfi.com.
  • Live Chat: Available directly on the GinFi website for instant assistance.
  • Telephone: Clients can reach support by phone; the specific number is available on their website.
  • Contact Form: A contact form is provided on the website for additional inquiries.

Service Availability

The customer service team at GinFi is available 24/5, ensuring that traders can access support during market hours. Multilingual support is also offered, catering to a diverse clientele.

Additional Resources

In addition to customer support, GinFi provides educational resources such as video tutorials and market analysis to help traders enhance their knowledge and trading skills.

Frequently Asked Questions

Yes, GinFi is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa. Client funds are protected through the use of segregated accounts, which separate client assets from the broker’s operational funds. However, it’s important to note that GinFi’s regulatory status is currently categorized as ‘exceeded,’ which raises some concerns regarding the safety and legality of trading with them.

GinFi offers a diverse range of trading instruments, including forex pairs (major and minor), commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (including US and UK shares), and cryptocurrencies (like Bitcoin and Ethereum). This variety caters to both novice and experienced traders, allowing for multiple trading strategies.

GinFi offers three account types: STP Bronze for novice traders with low commissions, STP Silver for intermediate traders with competitive commissions, and STP Gold for experienced traders with advanced features. Fees vary by account type, with STP Bronze having the highest commission rates. Traders should review their account type to understand the applicable trading fees.

You can contact GinFi’s customer support through several channels: via email at support@ginfi.com, using the live chat feature on their website, or by telephone. Additionally, a contact form is available on the website for other inquiries. Their support team is available 24/5 to assist clients.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.