FXPesa Logo

FXPesa

Kenya 5-10 years
Trusted
1.56
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Capital Markets Authority of Kenya
  • Diverse trading instruments including Forex, commodities, indices, and stocks
  • Multiple trading platforms: MetaTrader 4, MetaTrader 5, and Equiti Trader
  • Zero deposit and withdrawal fees on various payment methods
  • Local customer support available 24 hours a day, 6 days a week

Cons

  • Limited cryptocurrency offerings compared to global brokers
  • Primarily focused on the Kenyan market, limiting international appeal
  • Lack of extensive educational resources for traders
  • Withdrawal fees may apply depending on the method used
  • Customer support not available 24/7

Basic Information

Company Name
FXPesa
Registered Region
Kenya
Established Period
5-10 years
Company Service Email Address
Contact Number
+254730676002

User Reviews

James Mwangi
Nairobi

I have been trading with FXPesa for over a year now, and I really appreciate the local support they offer. The platform is user-friendly, and I find the tools and features on MetaTrader 4 to be quite helpful for my trading strategies. The withdrawal process has been smooth for me, and I love the fact that there are no deposit fees. Overall, a solid experience so far.

Mary Wanjiru
Mombasa

FXPesa has been a great platform for my trading needs. The variety of trading instruments available, especially in Forex and commodities, has allowed me to diversify my portfolio effectively. I also appreciate the zero deposit fees, which makes it easier to start trading. Their customer support has always been responsive, which is a huge plus.

Peter Otieno
Kisumu

I had high hopes for FXPesa but have faced issues with their withdrawal process. It took longer than expected for my funds to reflect in my bank account, which was frustrating. Additionally, I found their educational resources lacking, which makes it challenging for new traders like myself to grow. I hope they improve on these aspects.

Grace Njeri
Eldoret

I had a terrible experience with FXPesa. Their customer support is not available 24/7, which is a major drawback when you need urgent help. I also encountered unexpected withdrawal fees that were not clearly communicated. Overall, I do not recommend this broker based on my experience.

FXPesa Overview

FXPesa is a forex broker established by EGM Securities Limited, operating from Kenya. With a presence in the market for 5 to 10 years, FXPesa is regulated by the Capital Markets Authority of Kenya, ensuring that it adheres to local financial regulations and provides a secure trading environment for its clients. This broker focuses on delivering a personalized trading experience, appealing particularly to local traders who appreciate the accessibility and familiarity of a domestic platform.

Is FXPesa Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Capital Markets Authority Kenya Segregated Funds

Is FXPesa Regulated and How Are Client Funds Protected?

FXPesa is a forex broker regulated by the Capital Markets Authority of Kenya. This regulatory oversight ensures that FXPesa operates within the established legal frameworks, providing a secure trading environment for its clients. Client funds at FXPesa are protected through the use of segregated accounts, which means that clients’ deposits are kept separate from the broker’s operational funds. This practice enhances fund safety and mitigates the risk of misuse. The commitment to regulatory compliance not only fosters trust among traders but also reinforces FXPesa’s position as a legitimate and safe option for forex trading in the region.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXPesa Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Secure login (2FA), multiple order types, price alerts, technical indicators Demo account available
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Secure login (2FA), enhanced market depth, flexible orders, economic calendar Demo account available
Equiti Trader iOS 12+, Android 7.1+ Secure login, interactive charts, in-app support, economic calendar Demo account available

FXPesa provides traders with access to multiple trading platforms that cater to different needs. MetaTrader 4 is ideal for those seeking a well-established platform with a robust feature set, while MetaTrader 5 offers advanced tools for deeper market analysis and flexibility. The Equiti Trader app is designed for convenient mobile trading, allowing users to manage their trades efficiently on the go. All platforms ensure secure logins and provide essential features like fast order execution and real-time alerts, enhancing the overall trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Mobile Money Instant No platform fee Min 50, Max 100,000 KES KES, USD
Bank Transfer 1-3 business days No platform fee Min 1,000, Max 1,000,000 KES KES, USD
Credit/Debit Card Instant No platform fee Min 50, Max 200,000 KES KES, USD

Minimum Deposit

FXPesa requires a minimum deposit of no less than 50 KES for account types, making it accessible for new and intermediate traders. This minimum deposit is consistent across payment methods, ensuring a straightforward entry point for users.

How to Withdraw

  1. Log in to your FXPesa account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits.
  5. Confirm your withdrawal request.
  6. Monitor your account for transaction updates, as processing times may vary based on the method selected.

Customer Support

FXPesa Customer Support Overview

Support Channels

FXPesa provides multiple support channels to assist customers effectively. You can reach out to their team via:

  • Email: Customers can send inquiries to support@fxpesa.com.
  • Live Chat: Available on the FXPesa website for immediate assistance.
  • Telephone: Toll-free number (within Kenya) is 0800 211 185, and for international inquiries, the number is +254 730 676 002.
  • WhatsApp: Contact FXPesa directly at +254 730 676 002.

Service Availability

FXPesa’s customer support is available 24 hours a day, 6 days a week, ensuring that help is accessible when needed. They offer support in multiple languages to cater to a diverse client base.

Frequently Asked Questions

Yes, FXPesa is regulated by the Capital Markets Authority of Kenya. It ensures the security of client funds by using segregated accounts, which means that client deposits are kept separate from the broker’s operational funds. This practice enhances fund safety and reduces the risk of misuse.

FXPesa offers a diverse range of trading instruments, including various Forex pairs (major, minor, and exotic), commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (US and UK), and cryptocurrencies (BTC and ETH). This variety supports different trading strategies and preferences.

FXPesa offers several account types: the Standard Account, which has no minimum deposit and zero commission, is suited for new to intermediate traders; the Premier Account, which requires a minimum deposit starting from $100 and offers spreads from 0.0 pips with low commissions, is designed for advanced traders; and a Demo Account, which allows all levels of traders to practice risk-free with virtual funds.

You can reach FXPesa’s customer support via several channels: through email at support@fxpesa.com, via live chat on their website, or by phone at their toll-free number 0800 211 185 (within Kenya) and +254 730 676 002 for international inquiries. Their support is available 24 hours a day, 6 days a week.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.