FXNovus Logo

FXNovus

South Africa 2-5 years
Trusted
1.3
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Sector Conduct Authority (FSCA)
  • Offers over 160 trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
  • Proprietary WebTrader platform with advanced analytical tools
  • 24/7 multilingual customer support
  • Variety of account types catering to different trader levels

Cons

  • No support for popular platforms like MetaTrader
  • Withdrawal times can be lengthy (up to 8-10 business days)
  • Inactivity fees can reach up to $500 after extended dormancy
  • Limited educational resources for beginner traders
  • Geographic restrictions on client registration (e.g., no US clients)

Basic Information

Company Name
FXNovus
Registered Region
South Africa
Established Period
2-5 years
Company Service Email Address
Contact Number
+441512655514
Company Website

User Reviews

Evan T.
Cape Town

I’ve been trading with FXNovus for a while now, and I must say their platform is quite user-friendly. The WebTrader interface is intuitive, and I’ve had fast order execution. The variety of CFDs available is impressive, which allows me to diversify my portfolio effectively. Customer support has been responsive whenever I’ve needed help, although there are times they could be quicker. Overall, a solid experience so far.

Claire S.
Johannesburg

FXNovus has transformed my trading experience! Their proprietary platform is easy to navigate, and I appreciate the analytical tools available. I’ve found the customer service team to be incredibly helpful, providing me with all the assistance I needed. Plus, having access to various account types makes it easier to find the right fit for my trading style. Highly recommend for both new and experienced traders!

Toasted B.
Durban

My experience with FXNovus has been frustrating. While the platform seems promising, I faced significant delays when trying to withdraw my funds. The customer support team was not as helpful as I expected, often taking too long to respond. I hope they improve their withdrawal process because it really dampens the trading experience.

Jared M.
Pretoria

I had a terrible experience with FXNovus. They promised a lot during the signup process, but once I deposited my funds, everything changed. The support was unresponsive when I tried to withdraw my money. It felt like a scam, and I wouldn’t recommend this broker to anyone looking for a reliable trading experience.

FXNovus Overview

FXNovus is a forex broker based in South Africa, established to provide a regulated trading environment for its clients. Operating under the name FXNOVUS (PTY) LTD, it is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, holding license number 50963. This regulatory status assures traders of the broker’s commitment to maintaining high standards of transparency and client protection, fostering a trustworthy trading atmosphere.

The broker offers a range of trading instruments, with a focus on contracts for difference (CFDs) that include forex pairs, commodities, indices, and cryptocurrencies. FXNovus provides a proprietary trading platform that is accessible via web and mobile, designed to cater to traders of all experience levels. The platform includes various analytical tools and features to assist traders in making informed decisions. Customer support is available 24/7 in multiple languages, ensuring that assistance is always at hand. With a reputation for responsiveness and a commitment to education, FXNovus aims to empower traders to navigate the markets confidently.

Is FXNovus Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Sector Conduct Authority (FSCA) South Africa Segregated Funds

Is FXNovus Regulated and How Are Client Funds Protected?

FXNovus is a fully regulated forex broker operating under the oversight of the Financial Sector Conduct Authority (FSCA) of South Africa, holding license number 50963. This regulatory status underscores the broker’s commitment to maintaining high standards of financial transparency and client protection. Client funds are safeguarded through segregation from the broker’s operational funds, ensuring that traders’ deposits are kept secure. Moreover, the FSCA enforces strict compliance measures, which include adherence to anti-money laundering (AML) and know your customer (KYC) regulations. These robust protections help foster a safe trading environment for clients, instilling confidence in their trading activities with FXNovus.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXNovus Offer for Traders?

Platform Device Support Key Features Additional Services
WebTrader Web Browsers (Windows, macOS) 2FA, symbol lookup, multiple order types, price alerts Demo accounts, VPS
Mobile App iOS, Android Biometrics, market alerts, one-click trading Demo accounts
Desktop Platform Windows, macOS Encryption, advanced charting tools, technical indicators VPS

FXNovus provides a comprehensive suite of trading platforms suitable for all types of traders. The WebTrader platform offers robust features accessible via web browsers, making it ideal for users who prefer desktop trading. The Mobile App is designed for on-the-go trading, enabling users to execute trades and receive alerts anytime, anywhere. The Desktop Platform enhances trading with advanced analytics and tools, catering to traders who require a more detailed approach. All platforms emphasize security with features like two-factor authentication and encryption, ensuring a safe trading environment while facilitating fast order execution and real-time market alerts.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1–3 business days No platform fee Min 100, Max 50,000 ZAR, USD, EUR
Credit/Debit Card Instant No platform fee Min 50, Max 20,000 ZAR, USD, EUR
E-wallets (e.g., Skrill, Neteller) Instant No platform fee, but 1.5% charge for withdrawals Min 50, Max 10,000 ZAR, USD
Cryptocurrency Instant No platform fee Min 0.01 BTC BTC, ETH

Minimum Deposit

FXNovus has a minimum deposit requirement of $50 for all account types, regardless of the payment method used. This allows traders with varying capital levels to start trading effectively.

How to Withdraw

  1. Log in to your FXNovus account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw.
  5. Provide any required verification information, if prompted.
  6. Submit your withdrawal request and wait for confirmation.

Customer Support

FXNovus Customer Support Overview

Support Channels

FXNovus offers multiple channels for customer support to assist traders effectively. You can reach out to their dedicated support team via:

  • Email: For inquiries and assistance, you can email support@fxnovus.com.
  • Live Chat: Instant help is available through the live chat feature on their website.
  • Telephone: You can contact them directly at +27 21 879 9648 for immediate assistance.
  • Social Media: FXNovus maintains a presence on various social media platforms, providing updates and support.

Service Availability

FXNovus prides itself on providing 24/7 customer support, ensuring that assistance is always available whenever needed. They offer multilingual support, accommodating clients in several languages, including English, German, Spanish, French, Italian, and Portuguese.

Frequently Asked Questions

Yes, FXNovus is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, holding license number 50963. This regulatory oversight ensures that FXNovus adheres to strict standards of transparency and client protection.

FXNovus offers a diverse range of trading instruments, including over 160 CFDs that encompass forex pairs, commodities, indices, stocks, and cryptocurrencies. This variety allows traders to implement different strategies and diversify their portfolios effectively.

Client funds at FXNovus are protected through segregation from the broker’s operational funds, ensuring that traders’ deposits are kept secure. The FSCA also mandates strict compliance with anti-money laundering (AML) and know your customer (KYC) regulations to enhance client protection.

FXNovus provides 24/7 customer support through multiple channels, including email, live chat, and telephone. Their dedicated support team is available in multiple languages to assist traders with any inquiries or issues they may encounter.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.