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FXCentrum

Seychelles 5-10 years
Trusted
4.91
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Financial Services Authority (FSA) of Seychelles
  • Diverse range of trading instruments including forex, commodities, and cryptocurrencies
  • Advanced trading platforms: MT4/MT5, web version, and mobile app
  • Multilingual customer support available in over 50 languages
  • Fast deposit and withdrawal processes with multiple payment options

Cons

  • No tier-1 regulatory oversight, only FSA in Seychelles
  • Limited selection of trading instruments compared to competitors
  • Withdrawal fees for multiple transactions after the first free withdrawal
  • Proprietary trading platform lacks customization options
  • Limited educational resources for advanced traders

Basic Information

Company Name
FXCentrum
Registered Region
Seychelles
Established Period
5-10 years
Company Service Email Address
Contact Number
+2482630501
Company Website

User Reviews

John Smith
New York

I requested my withdrawal over a month ago and still haven’t received my funds. I was asked to pay an unexpected tax fee to process the withdrawal, which I reluctantly did, but to no avail. Customer support has been unresponsive, and I feel completely scammed.

Emily Johnson
London

While the trading platform is user-friendly, my experience with withdrawals has been frustrating. I encountered hidden fees and had to wait longer than expected for my funds. I expected better support from a regulated broker.

Michael Lee
Sydney

FXCentrum has a solid trading platform that I find very intuitive. The deposit process was quick, and I appreciate the bonus on my deposits. My only issue was a minor delay in withdrawal, but overall, I’m satisfied with the service.

Sophia Garcia
Toronto

I’ve been trading with FXCentrum for a while now, and I have to say, their customer support is fantastic! They are quick to respond and very helpful. The fast execution and competitive spreads make trading a breeze. Highly recommend!

FXCentrum Overview

FXCentrum is a forex broker established in Seychelles and has been operating for 5-10 years under the full company name WTG LTD. As a regulated entity, FXCentrum is licensed by the Financial Services Authority (FSA) of Seychelles, ensuring that it adheres to the necessary financial regulations. This regulatory status adds a layer of trust and credibility for traders looking to engage in forex trading with the broker. For more details about this broker, you can visit their profile at https://www.wikifx.com/en/dealer/1581928129.html.

FXCentrum offers a comprehensive range of trading services, focusing primarily on forex but also providing access to various other instruments such as commodities and cryptocurrencies. The broker features an advanced trading platform that caters to traders of all levels, equipped with modern tools and a user-friendly interface. Customer support is available in over 50 languages, ensuring that assistance is accessible to a diverse clientele. Unique advantages of FXCentrum include fast deposit and withdrawal processes, a bonus for all deposits, and a strong emphasis on educational resources to help traders enhance their skills and strategies. Overall, FXCentrum positions itself as a competitive player in the forex broker landscape, appealing to both novice and experienced traders alike.

Is FXCentrum Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Authority (FSA) Seychelles Segregated Funds

Is FXCentrum Regulated and How Are Client Funds Protected?

FXCentrum is a regulated forex broker operating under the oversight of the Financial Services Authority (FSA) of Seychelles. This regulatory status assures traders that FXCentrum complies with established financial regulations, enhancing its legitimacy and trustworthiness in the market. Client funds are safeguarded through measures such as segregated accounts, which ensure that traders’ funds are kept separate from the broker’s operational funds. This practice provides an additional layer of security, minimizing the risk of fund misappropriation. Furthermore, FXCentrum emphasizes transparency and accountability in its operations, contributing to a safe trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does FXCentrum Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login (2FA), multiple order types, technical indicators, price alerts Demo accounts, VPS
Web Version Any device with a browser Easy access, market search, real-time alerts Demo accounts
Mobile App iOS, Android Convenient operation, instant alerts, one-click trading Demo accounts

FXCentrum offers versatile trading platforms suitable for various trader preferences. The MT4/MT5 platforms are ideal for experienced traders seeking advanced tools and features for effective market analysis. The web version provides easy access across devices, facilitating smooth trading without the need for downloads. The mobile app enhances convenience, allowing traders to manage their accounts on the go, with secure logins and real-time notifications. Overall, FXCentrum emphasizes secure trading, fast execution, and valuable tools to support traders in their investment journey.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 50, Max 20k/day USD, EUR, GBP
Credit/Debit Card Instant No platform fee Min 50, Max 10k/day USD, EUR, GBP
E-wallet (e.g., Skrill, Neteller) Instant 1.5% charge Min 10, Max 5k/day USD, EUR, GBP
Cryptocurrency Instant No platform fee Min 50, Max 15k/day BTC, ETH

Minimum Deposit

The minimum deposit requirement at FXCentrum is set at $50. This amount is applicable across various payment methods and account types, ensuring accessibility for traders at different levels.

How to Withdraw

  1. Log in to your FXCentrum account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, adhering to the specified limits.
  5. Confirm your withdrawal request.
  6. Monitor the status of your withdrawal in the account dashboard, which will indicate the processing time.

Customer Support

FXCentrum Customer Support Overview

Support Channels

FXCentrum provides multiple contact methods for customer support, ensuring that traders can easily reach out for assistance. These channels include:

  • Email: Traders can contact the support team via email at support@fxcentrum.com for general inquiries.
  • Telephone: For immediate assistance, customers can call FXCentrum at (+248) 263-0501.
  • Live Chat: An online chat feature is available on their website for real-time support.
  • Social Media: FXCentrum maintains a presence on platforms like Facebook, Twitter, and Instagram, where customers can also seek help.

Service Availability

FXCentrum’s customer support is available 24/5, allowing traders to receive help on weekdays. The broker offers multilingual support in over 50 languages, including English, enhancing accessibility for a diverse clientele.

Frequently Asked Questions

Yes, FXCentrum is a regulated forex broker licensed by the Financial Services Authority (FSA) of Seychelles. Client funds are protected through measures such as segregated accounts, which ensure that traders’ funds are kept separate from the broker’s operational funds, enhancing security and trust in the trading environment.

FXCentrum offers a diverse range of trading instruments, including over 40 forex pairs, various commodities (such as gold and crude oil), major stock indices, and individual stocks. Additionally, traders can access popular cryptocurrencies like Bitcoin and Ethereum, providing multiple avenues for investment.

FXCentrum offers several account types to cater to different trader needs, including a Standard Account for beginners, a Zero Retention Account for experienced traders, a Special Zero Account for corporate clients, and an Islamic Account for those seeking swap-free options. There is also a Demo Account available for all levels of traders to practice trading without risk.

FXCentrum provides multiple contact options for customer support, including email at support@fxcentrum.com, telephone at (+248) 263-0501, and a live chat feature on their website. Customer support is available 24/5 in over 50 languages, ensuring assistance is accessible to a wide range of clients.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.