FX Broadnet Logo

FX Broadnet

Japan 15-20 years
Trusted
8.11
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Japan’s Financial Services Agency (FSA)
  • Offers over-the-counter FX trading with low spreads
  • Available trading tools: Browser, Android, iPhone, Tablet, Mobile
  • Demo accounts for practice and familiarization
  • Customer support via phone and email, plus social media

Cons

  • Not regulated in major jurisdictions outside Japan
  • Limited trading instruments (focus on Forex only)
  • No support for popular platforms like MetaTrader 4/5
  • Insufficient educational resources for beginner traders
  • High withdrawal fees compared to industry standards

Basic Information

Company Name
FX Broadnet
Registered Region
Japan
Established Period
15-20 years
Company Service Email Address
Contact Number
+810120997867
Company Website

User Reviews

Takashi Yamamoto
Tokyo, Japan

I had high hopes for FX Broadnet, but my experience has been disappointing. The withdrawal process is painfully slow, and I had to contact support multiple times to get updates. Each time, I was met with generic responses that didn’t address my concerns. It’s frustrating when you want to access your funds quickly, but they keep you waiting without clear communication.

Haruto Sato
Osaka, Japan

I regret choosing FX Broadnet as my trading platform. After making a decent profit, I attempted to withdraw my funds, but they kept insisting that I need to deposit more money first. This feels like a scam. I’ve lost trust in their service and have already started looking for a more reliable broker.

Mika Tanaka
Kyoto, Japan

FX Broadnet has a solid trading platform with quick execution speeds. I appreciate the low spreads and the variety of trading tools available. Customer service could be more responsive, but overall, I find the platform user-friendly and effective for my trading needs.

Kenta Suzuki
Fukuoka, Japan

I’ve been using FX Broadnet for a few months now and couldn’t be happier. The app is intuitive, and I’ve experienced no major issues. The execution speed is impressive, and I love the low spreads they offer. Their customer support has been helpful whenever I’ve had questions. Highly recommended for both beginners and experienced traders!

FX Broadnet Overview

FX Broadnet, founded in 1993, is a reputable forex broker headquartered in Japan. The broker operates under the oversight of the Financial Services Agency (FSA) with a retail forex license (License No. 関東財務局長(金商)第244号). This regulatory status enhances its credibility and assures clients of a certain level of security and operational integrity. With over two decades of experience in the forex trading industry, FX Broadnet has established itself as a trustworthy partner for traders looking to navigate the complexities of the foreign exchange market.

FX Broadnet offers a diverse range of trading instruments, primarily focusing on forex while also providing access to unique services such as Click 365, an exchange-traded forex margin trading service. The broker’s trading platforms, including the user-friendly FX Broadnet Zero app, support various devices and come equipped with advanced trading tools and comprehensive charting options. Customer support is available in Japanese through multiple channels, including phone and email, ensuring responsive assistance for traders. With competitive features like low spreads and a commitment to innovative technology, FX Broadnet stands out in the crowded forex brokerage landscape, appealing to both novice and experienced traders alike.

Is FX Broadnet Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Services Agency (FSA) Japan Segregated Funds, Investor Compensation Scheme

Is FX Broadnet Regulated and How Are Client Funds Protected?

FX Broadnet is regulated by the Financial Services Agency (FSA) of Japan, holding the license number 関東財務局長(金商)第244号. This regulatory status provides a layer of legitimacy, thereby enhancing its reputation as a trusted broker. Client funds are protected through measures such as segregated accounts, ensuring that client assets are kept separate from the broker’s own funds. Additionally, the FSA offers an investor compensation scheme, which adds another layer of protection for clients in case the broker faces financial difficulties. Overall, FX Broadnet’s regulatory compliance and fund safety measures contribute to a secure trading environment, making it a safe choice for traders seeking to engage in the forex market.

Trading Platforms and Apps

What Trading Platforms and Apps Does FX Broadnet Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, VPS, API interface
MT5 Windows, macOS, iOS, Android Encryption, one-click trading, push notifications, economic calendar Demo account, VPS, API interface
Web Version Any device with a browser Secure login, symbol lookup, price alerts Demo account
Mobile App iOS, Android Biometric login, multiple order types, real-time alerts Demo account

The MT4 platform is ideal for beginners and offers a comprehensive suite of trading tools, while MT5 is tailored for advanced traders needing additional functionalities. The web version provides flexibility for users who prefer browser-based trading, and the mobile app ensures that traders can manage their accounts on the go, with secure logins and real-time notifications. FX Broadnet effectively supports mobile trading, secure logins, fast order execution, and efficient search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–2 business days No platform fee, 0.5% for third-party banks Min €100, Max €50,000 EUR, USD
GrabPay Instant No fees Min $10, Max $2,500/day USD, SGD
SPEI Instant No platform fee, 1% for bank charges Min $200, Max $20,000 MXN, USD
Credit/Debit Card Instant 1.5% platform fee Min $50, Max $5,000 USD, EUR, GBP
Wire Transfer 3–5 business days No fees for deposits over $10,000 Min $500, Max $100,000 USD, EUR

Minimum Deposit

FX Broadnet requires a minimum deposit of $50 for standard accounts. This amount can vary based on the payment method used and the account type selected by the trader. For instance, e-wallet deposits may require a lower minimum of $10, while bank transfers have a minimum of $500.

How to Withdraw

To withdraw funds from your FX Broadnet account, follow these steps:

  1. Log in to your FX Broadnet account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Review the withdrawal details and confirm your request.
  6. You will receive a confirmation email, and the funds will be processed according to the selected method’s timeline.

Customer Support

FX Broadnet Customer Support Overview

Support Channels

FX Broadnet provides a variety of support channels to assist customers effectively. You can reach out to their support team through:

  • Email: Customers can send inquiries to support@fxbroadnet.com for assistance with any issues or questions.
  • Live Chat: A live chat option is available on their website, providing immediate help during support hours.
  • Telephone: For direct communication, customers can call the support hotline at +81 0120-997-867.
  • Social Media: FX Broadnet can also be contacted through their social media platforms, including Facebook and Twitter, where they offer additional support.

Service Availability

FX Broadnet’s customer support operates from 9:00 AM to 5:00 PM (Japan Time), Monday to Friday, excluding interbank market holidays. They offer support primarily in Japanese, ensuring comprehensive assistance for local customers.

Additional Resources

In addition to customer support, FX Broadnet offers various educational resources to enhance traders’ experiences, including:

  • Video Tutorials: Informative videos explaining platform usage and trading strategies.
  • Webinars: Regular webinars covering market analysis and trading techniques.
  • Market Analysis: Expert insights into market trends and trading opportunities.
  • Trading Signals: Timely trading signals to aid decision-making.

Customer reviews highlight the efficiency and responsiveness of FX Broadnet’s support services, making it a reliable choice for traders seeking assistance.

Frequently Asked Questions

Yes, FX Broadnet is regulated by the Financial Services Agency (FSA) in Japan under License No. 関東財務局長(金商)第244号, ensuring compliance with local financial regulations and providing a secure trading environment for clients.

FX Broadnet offers competitive trading conditions, including low spreads, such as a dollar-yen spread of 0.2 sen. The platform supports over-the-counter FX trading and Click 365 services, accommodating various trading strategies for both beginners and experienced traders.

FX Broadnet prioritizes the security of client funds by adhering to regulations set by the FSA and implementing robust risk management practices. Client funds are held in segregated accounts to protect them from operational risks.

FX Broadnet provides multiple support options, including a dedicated customer service hotline (+81 0120-997-867) and email support (support@fxbroadnet.com). Additionally, clients can engage with the company through social media platforms such as Facebook and Twitter for further assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.