FUTAI Logo

FUTAI

Australia 5-10 years
Trusted
1.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse trading instruments including forex, metals, energy, indices, and cryptocurrencies
  • Trading platforms: MetaTrader 4 and MetaTrader 5
  • Customer support available via email
  • Minimum deposit requirement of $50
  • Offers demo accounts for practice trading

Cons

  • Not regulated by any recognized financial authority
  • Limited information on trading fees and account types
  • Customer support only available via email
  • Potential risks associated with unregulated trading environment
  • Inactivity fees may apply to dormant accounts

Basic Information

Company Name
FUTAI
Registered Region
Australia
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

James Smith
Sydney

I faced issues withdrawing my funds. I requested a withdrawal of $5,000, and they kept asking for additional documents. It’s been over a week, and I still haven’t received anything. Very frustrating experience!

Sarah Johnson
Melbourne

I like trading with FUTAI on MetaTrader 5. The platform is smooth, and my trades execute quickly. Customer support via email has been decent, though I wish they had live chat for urgent inquiries.

Michael Brown
Brisbane

Terrible experience! I withdrew $10,000, and they froze my account, claiming I needed to pay taxes first. It’s a nightmare trying to get my money back. I do not recommend this broker.

Emily Davis
Perth

FUTAI has been great for me! They offer a wide range of trading instruments, and I appreciate the demo account feature for practice. Overall, my trading experience has been positive.

FUTAI Overview

FUTAI is a forex broker established in Australia, operating under the full name Futai International Investment Pty Ltd. With a presence in the market for approximately 5 to 10 years, FUTAI provides trading services in various financial instruments. However, it is important to note that FUTAI is not regulated by any reputable financial authorities, which may pose potential risks for traders seeking a secure trading environment.

The broker offers a range of trading instruments, including forex, metals, energy, indices, and digital currencies, accessible through popular trading platforms like MetaTrader 4 and MetaTrader 5. Customer support is provided via email, ensuring traders have access to assistance when needed. While FUTAI presents diverse trading options, the lack of regulatory oversight and limited information on trading fees and account types could be factors for potential traders to consider before engaging with the broker.

Is FUTAI Safe? Regulation Analysis

Regulatory Information

FUTAI is not regulated by any recognized financial authority. This lack of regulation can pose significant risks for traders, as it may lead to a lack of investor protection and increased potential for fraud. Traders considering this broker should be aware of the inherent risks associated with trading through unregulated platforms.

Is FUTAI Regulated and How Are Client Funds Protected?

Trading Platforms and Apps

What Trading Platforms and Apps Does FUTAI Offer for Traders?

PlatformDevice SupportKey FeaturesAdditional Services
MetaTrader 4 (MT4)Windows, macOS, iOS, AndroidLogin security (encryption), multiple order types, technical indicators, price alertsDemo account available
MetaTrader 5 (MT5)Windows, macOS, iOS, AndroidLogin security (encryption), advanced charting tools, market analysis tools, economic calendarDemo account available
Web VersionAny device with internet accessLogin security (encryption), symbol lookup, one-click tradingNo additional services
Mobile AppiOS, AndroidLogin security (biometrics), push notifications, market alertsNo additional services

FUTAI offers a range of trading platforms, including MetaTrader 4 and MetaTrader 5, which are well-suited for various trader profiles. MT4 is popular among beginners for its user-friendly interface and essential trading tools, while MT5 provides more advanced features for seasoned traders, such as enhanced charting capabilities and additional market analysis tools. The web version allows traders to access their accounts from any device, while the mobile app enables convenient trading on the go, supporting secure logins and real-time alerts. Overall, FUTAI’s platforms support efficient trading through secure logins, fast execution, and effective search tools.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment MethodProcessing TimeFeesLimitsBase Currency Options
Bank Transfer3–5 business daysNo platform feeMin 100, Max 10,000AUD, USD
Credit/Debit CardInstantNo platform feeMin 50, Max 5,000AUD, USD
CryptocurrencyInstant0.5% conversion feeMin 0.01 BTC, Max 2 BTCAUD, USD
E-WalletInstant1.5% chargeMin 50, Max 10,000AUD, USD

Minimum Deposit

FUTAI requires a minimum deposit of $50 to open a trading account. This requirement is consistent across most payment methods and account types, allowing traders to start with a relatively low initial investment.

How to Withdraw

To withdraw funds from your FUTAI account, follow these steps:

  1. Log in to your FUTAI trading account.
  2. Navigate to the ‘Withdrawal’ section on the platform.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it falls within the set limits.
  5. Submit your withdrawal request and wait for processing, which may take up to 5 business days depending on the method chosen.

Customer Support

FUTAI Customer Support Overview

Support Channels

FUTAI provides customer support primarily through email. Traders can reach out for assistance by sending their inquiries to service@futailinternational.com. This method allows for detailed communication regarding issues or questions related to trading services.

Service Availability

FUTAI’s customer support is available during standard business hours, though specific hours of operation are not detailed. Traders should also note that support is provided in English, catering to a broad audience.

Frequently Asked Questions

No, FUTAI is not regulated by any recognized financial authority. This lack of regulation can pose significant risks for traders, as it may lead to a lack of investor protection and increased potential for fraud.

FUTAI offers a diverse array of trading instruments, including forex, commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), and cryptocurrencies (such as BTC and ETH). This variety caters to different trader profiles and allows for portfolio diversification.

FUTAI provides several deposit and withdrawal options, including bank transfers, credit/debit cards, cryptocurrencies, and e-wallets. Each method has its own processing times and limits, so traders should review the details specific to their chosen payment method.

Customer support at FUTAI is available primarily via email. Traders can reach out for assistance by sending their inquiries to service@futailinternational.com. Support is provided during standard business hours, and communication is conducted in English.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.