FOTMARKETS Logo

FOTMARKETS

Mauritius 1-2 years
Trusted
1.84
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Mauritian Financial Services Commission (FSC)
  • Diverse trading instruments including Forex, commodities, indices, and stocks CFDs
  • Trading platform features including copy trading and mobile app access
  • Comprehensive educational resources including a blog and economic calendar
  • Competitive trading conditions with various account types and bonus promotions

Cons

  • No valid regulatory oversight
  • Limited trading instruments available
  • Withdrawal process lacks transparency
  • High commission fees on certain accounts
  • User complaints about customer service response times

Basic Information

Company Name
FOTMARKETS
Registered Region
Mauritius
Established Period
1-2 years
Company Service Email Address
Contact Number
+442045781511
Company Website

User Reviews

Marcelo Silva
São Paulo, Brazil

My experience with Fotmarkets has been disappointing. The customer support is slow, and it took forever to get a response about my withdrawal request. When I finally heard back, they provided vague information that didn’t help at all. I expected better from a broker that claims to be reliable.

Emily Johnson
Los Angeles, USA

Absolutely terrible experience! I won a decent amount trading, but Fotmarkets canceled my profits without any clear explanation. Their customer service has been unresponsive. I feel cheated and will not be using their platform again.

Tomás Fernández
Madrid, Spain

Overall, I think Fotmarkets is a solid platform. The interface is user-friendly, and I appreciate the range of assets available for trading. Withdrawals were processed quickly for me, which is a big plus. However, I believe they should work on improving their customer support responsiveness.

Anna Schmidt
Berlin, Germany

I’ve had a great experience with Fotmarkets! Their platform is intuitive, and I’ve found their execution speed to be excellent. The customer support staff has been really helpful whenever I’ve had questions. Plus, their bonuses are generous, making it even better for my trading journey.

FOTMARKETS Overview

FOTMARKETS is a forex broker founded in 2022 and headquartered in Port Louis, Mauritius. The company operates under the regulatory oversight of the Mauritian Financial Services Commission (FSC) as an Investment Dealer, holding license number GB23201518. This regulatory status aims to provide a level of trust and security for traders looking to engage in forex trading with this broker, although potential clients should verify the extent of its regulatory compliance before trading.

The broker offers a diverse range of trading instruments including forex, commodities, indices, and CFDs. FOTMARKETS provides access to the popular MetaTrader 5 platform, known for its advanced charting tools and automated trading features. With a minimum deposit requirement of $30 and leverage of up to 1:500, traders can benefit from flexible trading conditions. Customer support is available 24/7 through various channels, ensuring that assistance is readily accessible. Unique advantages of FOTMARKETS include competitive spreads starting from 0.1 pips and a user-friendly interface that caters to both novice and experienced traders looking to optimize their trading experiences.

Is FOTMARKETS Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Mauritian Financial Services Commission (FSC) Mauritius Segregated Funds, Investor Compensation Scheme

Is FOTMARKETS Regulated and How Are Client Funds Protected?

FOTMARKETS is regulated by the Mauritian Financial Services Commission (FSC), which provides a level of oversight and investor protection. Client funds are protected through measures such as segregated accounts, ensuring that client deposits are kept distinct from the broker’s operational funds. Additionally, the broker may participate in an investor compensation scheme, which could offer further protection in the event of insolvency. These regulatory frameworks are designed to enhance trust and safety for traders, making FOTMARKETS a legitimate and safe option for investors looking to engage in forex trading.

Trading Platforms and Apps

What Trading Platforms and Apps Does FOTMARKETS Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Multi-asset trading, advanced charting, automated trading (EAs), multiple order types, encryption Demo accounts, VPS, API access
Web Version Any device with a web browser Real-time data, market analysis tools, customizable interface Demo accounts, educational resources
Mobile App iOS, Android Convenient logins, price alerts, push notifications, one-click trading Demo accounts

FOTMARKETS offers a range of trading platforms, including MetaTrader 5, which is ideal for advanced traders due to its multi-asset capabilities and extensive analytical tools. The web version provides flexibility for traders who wish to access markets from any device, while the mobile app ensures that users can trade on the go with essential features for convenience. Each platform emphasizes secure logins, fast order execution, real-time alerts, and effective market search tools, catering to diverse trading needs.

Overall, FOTMARKETS supports mobile trading and provides a secure trading environment designed to enhance user experience and efficiency.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP, JPY, AUD
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (GrabPay, FasaPay, POLi, etc.) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements, ensuring traceable fund flows. First-time large withdrawals (typically over 2,000 USD) require identity documents (passport) and address proof (utility bill), with additional scrutiny for suspicious transactions.

Payment methods may vary by region. Southeast Asian users may prefer GrabPay or local bank transfers; European clients often use SEPA transfers; Latin American users rely on domestic banks. Note that US users cannot use Skrill and some Middle Eastern countries limit PayPal. Partner banks in Japan may offer zero-fee transfers.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Prioritize e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Use bank transfers or SEPA for a lower total cost despite slower processing times.
  • Avoid Hidden Costs: Match the deposit currency with your account’s base currency to avoid conversion fees.
  • Multi-base Currency Accounts: Select brokers with several base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds, log into your account, navigate to the withdrawal section, select your preferred payment method, and enter the amount. Ensure that your identity has been verified, as first-time large withdrawals will require identity documents and proof of address.

Customer Support

FOTMARKETS Customer Support Overview

Support Channels

FOTMARKETS provides multiple channels for customer support, ensuring that traders can easily reach out for assistance. The main contact methods include:

  • Email: Customers can send inquiries or requests for help to contact@fotmarkets.com.
  • Live Chat: Instant support is available through the live chat feature on the website, allowing for quick resolution of issues.
  • Telephone: For immediate assistance, customers can contact FOTMARKETS at +44 20 4578 1511.
  • Social Media: FOTMARKETS is active on various social media platforms, providing an additional way for customers to connect and ask questions.

Service Availability

FOTMARKETS offers customer support 24/7, ensuring that assistance is always available when traders need it. The support team is multilingual, with services provided in English, French, German, Italian, Japanese, and Spanish, allowing them to cater to a diverse clientele.

Additional Resources

Beyond direct support, FOTMARKETS enhances the customer experience with various educational resources, including:

  • Video tutorials on trading strategies and platform usage.
  • Webinars addressing market trends and trading techniques.
  • Market analysis to help traders make informed decisions.
  • Trading signals to guide customer trading activities.

Customers have praised FOTMARKETS for its efficient support services, highlighting quick response times and helpful assistance in resolving trading inquiries. Reliable sources continue to recognize the commitment of FOTMARKETS to providing exceptional customer service.

Frequently Asked Questions

FOTMARKETS adheres to strict regulatory standards set by financial authorities in the jurisdictions where we operate. This includes regular audits, maintaining transparent business practices, and following anti-money laundering (AML) and know-your-customer (KYC) policies to ensure compliance and protect our clients’ interests.

FOTMARKETS provides competitive trading conditions, including tight spreads, leverage options, and low commissions. We support various asset classes, including forex, stocks, and commodities, on the MetaTrader 5 platform, allowing traders to customize their strategies according to their preferences.

Client funds at FOTMARKETS are held in segregated accounts with reputable banks to ensure their safety. We utilize advanced encryption technologies for data protection and comply with industry standards for financial security to safeguard our clients’ investments.

FOTMARKETS offers a user-friendly interface on the MetaTrader 5 platform, which is designed to enhance the trading experience. Our platform features advanced analytical tools, customizable layouts, and multi-device access, allowing traders to manage their accounts and execute trades seamlessly from anywhere.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.