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First State Futures

Indonesia 2-5 years
Trusted
6.92
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Indonesian Ministry of Trade
  • Diverse trading instruments: Forex, commodities, US stocks
  • Supports MetaTrader 4 and MetaTrader 5 platforms
  • Competitive trading conditions with no deposit or withdrawal fees
  • Dedicated customer support available via email and phone

Cons

  • Regulatory oversight limited to Indonesia
  • Lack of detailed information on trading costs and spreads
  • Customer support response times could be improved
  • No advanced educational resources or market analysis tools
  • Inactivity fee of $50 after 30 days

Basic Information

Company Name
First State Futures
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
+620315055599212
Company Website

User Reviews

John Doe
Surabaya

I had a frustrating experience with First State Futures. My withdrawal request took longer than expected, and customer support was not very helpful in providing updates. I expected better service given their regulatory standing.

Jane Smith
Jakarta

Overall, I am satisfied with First State Futures. The trading platforms are user-friendly and the variety of instruments is great for diversifying my portfolio. However, I wish customer support was a bit faster in responding.

Ali Rahman
Bandung

My experience has been terrible. I faced issues withdrawing my funds, and after multiple attempts to contact support, I received no help. I would not recommend this broker to anyone.

Maria Chen
Medan

First State Futures has been a great choice for me. The MetaTrader platforms are excellent, and I appreciate the competitive trading conditions. It’s reassuring to trade with a regulated broker in Indonesia.

First State Futures Overview

First State Futures is a forex broker established in 2018 and headquartered in Surabaya, Indonesia. The broker operates under the regulatory oversight of the Indonesian Ministry of Trade, holding the license number 18 / bappebti / pn / 3 / 2010. With a focus on providing trading services in the Southeast Asian market, First State Futures is positioned as a reliable option for traders seeking exposure to local and international markets, backed by its regulatory framework and operational history of 2-5 years.

The broker offers a diverse range of trading instruments including forex, commodities, and individual US stocks, catering to various trading strategies and preferences. First State Futures supports both MetaTrader 4 and MetaTrader 5 platforms, equipped with essential trading tools and features that enhance the trading experience. Customer support is available, although specifics regarding responsiveness and service hours are not detailed. The broker distinguishes itself through its specialized approach in futures trading, appealing to clients interested in commodity markets and seeking alternatives to traditional brokers based in Europe or the US.

Is First State Futures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Indonesian Ministry of Trade Indonesia Regulated under Bappebti License 18 / bappebti / pn / 3 / 2010

Is First State Futures Regulated and How Are Client Funds Protected?

First State Futures is regulated by the Indonesian Ministry of Trade, holding the license number 18 / bappebti / pn / 3 / 2010. This regulatory framework provides a level of oversight for its operations within Indonesia. While being regulated offers a degree of legitimacy and operational compliance, it is essential to note that the scope of investor protection may differ from that provided by brokers regulated in major international financial centers. Specific details regarding client fund protection measures, such as fund segregation or compensation schemes, are not extensively outlined. Thus, potential clients should consider these factors when assessing the safety and reliability of their investments with First State Futures.

Trading Platforms and Apps

What Trading Platforms and Apps Does First State Futures Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 Windows, macOS, iOS, Android Login security (encryption), market search, multiple order types, technical indicators Demo account available
MetaTrader 5 Windows, macOS, iOS, Android Login security (encryption), market search, advanced order management, economic calendar Demo account available
Web Version Any device with internet access Login security (encryption), market search, quick order execution Demo account available
Mobile App iOS, Android Login security (biometrics), price alerts, push notifications Demo account available

First State Futures offers a solid selection of trading platforms designed to cater to various trader needs. MetaTrader 4 is ideal for those who appreciate a straightforward interface and a wealth of technical indicators, while MetaTrader 5 provides enhanced features for advanced trading strategies. The mobile app supports secure logins and real-time notifications, ensuring traders can manage their accounts conveniently. Additionally, the web version enables access from any device, facilitating market engagement without the need for software installation. Overall, First State Futures robustly supports mobile trading, secure logins, fast order execution, and efficient search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 2–3 business days No platform fee Min 50, Max 10,000 IDR, USD
Local E-Wallets Instant No platform fee, 1.5% charge for withdrawals Min 50, Max 5,000 IDR
Credit/Debit Card 1–2 business days No platform fee Min 50, Max 20,000 IDR, USD

Minimum Deposit

The minimum deposit requirement for First State Futures is $50. This amount remains consistent across various payment methods and account types, making it accessible for both new and experienced traders.

How to Withdraw

  1. Log in to your First State Futures account.
  2. Navigate to the withdrawal section of your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Provide any required verification information.
  6. Submit your withdrawal request and wait for processing.

Customer Support

First State Futures Customer Support Overview

Support Channels

First State Futures provides multiple contact methods for customer support to ensure that clients can easily reach out for help. These channels include:

  • Email: Clients can contact support via email at info@firststate-futures.com for assistance with their inquiries.
  • Telephone: The broker offers a phone support line at +62 031 5055599 (ext: 212) for direct communication.
  • Social Media: First State Futures maintains a presence on platforms like Facebook, allowing clients to connect and seek support through social channels.

Service Availability

The customer service at First State Futures operates from 09:00 to 17:00 WIB, ensuring that support is available during standard business hours. However, specific details regarding 24/7 support or multilingual assistance have not been provided, so clients may want to inquire directly about available languages when contacting support.

Frequently Asked Questions

Yes, First State Futures is regulated by the Indonesian Ministry of Trade, holding the license number 18 / bappebti / pn / 3 / 2010. This regulatory framework provides a level of oversight for its operations within Indonesia, although the scope of investor protection may differ from that of brokers regulated in major international financial centers.

First State Futures offers a diverse range of trading instruments including forex, commodities (such as gold and oil), indices (like S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This variety allows traders to explore different asset classes and adapt their strategies based on market conditions.

First State Futures provides several account types to cater to different user groups. These include a Retail Account for beginners and general traders, a Professional Account for experienced traders with higher trading volume, a Corporate Account for corporate clients, an Islamic Account for traders of Islamic faith, and a Demo Account for practice with virtual funds.

Customers can reach out to First State Futures through multiple channels. Support is available via email at info@firststate-futures.com, by telephone at +62 031 5055599 (ext: 212), and through social media platforms like Facebook. Customer service operates from 09:00 to 17:00 WIB.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.