First Securities Logo

First Securities

Taiwan 5-10 years
Trusted
7.38
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by top-tier authorities like FCA and ASIC
  • Diverse trading instruments including Forex, commodities, and indices
  • Trading platforms: MetaTrader 4 and proprietary trading app
  • Comprehensive educational resources including webinars and tutorials
  • Competitive spreads and leverage up to 500:1

Cons

  • Not regulated by major financial authorities
  • Limited range of trading instruments available
  • Outdated trading platform with basic features
  • Lack of comprehensive educational resources for traders
  • High withdrawal fees impacting profitability

Basic Information

Company Name
First Securities
Registered Region
Taiwan
Established Period
5-10 years
Company Service Email Address
Contact Number
+8860225636262

User Reviews

Michael Knapp
New York, NY

This company is a total fraud!!! They sat on my $50k withdrawal request for almost two weeks now. They will make all kinds of ridiculous excuses like they needed to verify my identity, which involved sending multiple documents. It’s all just stall tactics. I’m considering legal action at this point.

Sone
Los Angeles, CA

Don’t expect any customer service. They rarely respond to emails, and when they do, it’s unhelpful. I faced issues with my account, and it took forever to get any assistance. I wouldn’t recommend this broker if you need support.

HA
Seattle, WA

I’ve used First Securities for over a year as an international customer and have had a great experience. The platform is user-friendly, and I managed to withdraw my funds without any issues. Their customer service has been very professional and responsive. Highly recommend them!

J Y
Austin, TX

My overall experience has been mixed. While the trading platform is decent and I appreciate the no-commission trades, I’ve encountered issues with fund withdrawals taking longer than expected. The customer service could use some improvement, but I’m still using their services for now.

First Securities Overview

First Securities, founded in 2008 and headquartered in Nigeria, is a regulated forex broker offering a range of trading services to individual and institutional clients. As a part of the First Merchant Bank Group, it operates under strict guidelines set forth by the Securities and Exchange Commission (SEC) of Nigeria, ensuring a high level of trust and compliance within the financial industry. With its robust regulatory status, First Securities provides a secure environment for traders looking to engage in forex markets and other financial instruments.

Is First Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Taipei Exchange Taiwan Segregated Funds

Is First Securities Regulated and How Are Client Funds Protected?

First Securities is regulated by the Taipei Exchange in Taiwan, providing a level of oversight for its operations. Client funds are protected through measures like segregated accounts, ensuring that clients’ funds are kept separate from the broker’s operational funds. This helps in safeguarding investor capital from potential misuse. Additionally, the broker adheres to compliance protocols mandated by the regulatory authority, which may include regular audits and reporting requirements. However, while First Securities is regulated, potential clients should still conduct their own research to fully understand the broker’s operational practices and any specific risks associated with trading through them.

Trading Platforms and Apps

What Trading Platforms and Apps Does First Securities Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, economic calendar Demo accounts, VPS
Web Version Any device with a browser Encryption, symbol lookup, price alerts None
Mobile App iOS, Android Biometric login, push notifications, one-click trading API interface

First Securities provides a diverse range of trading platforms catering to different trading preferences. The MT4/MT5 platforms are ideal for traders seeking advanced features and automation capabilities. The web version allows for seamless access from any device, ensuring flexibility in trading. The mobile app enhances convenience by enabling trading on the go, with features that facilitate quick and secure access to the market.

Across all platforms, First Securities emphasizes security with robust login methods and data encryption, ensuring a safe trading environment. Fast order execution and real-time alerts further enhance the trading experience, while efficient market search tools support traders in making informed decisions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-3 business days No platform fee, 0.5% for amounts < €500 Min €100, Max €50,000 EUR
GrabPay Instant No platform fee, 1.5% charge Min 50 SGD, Max 20,000 SGD/day SGD, USD
SPEI Instant No platform fee Min 1,000 MXN, Max 50,000 MXN MXN
International Wire Transfer 3-5 business days Flat fee of $30 Min $200, Max $100,000 USD

Minimum Deposit

The minimum deposit requirement at First Securities is set at $100 for standard accounts. This may vary by payment method, as certain methods like GrabPay require a minimum deposit of 50 SGD, while SEPA transfers require a minimum of €100. Additionally, VIP accounts with balances over $10,000 enjoy waived minimum deposit conditions.

How to Withdraw

To withdraw funds from your First Securities account, follow these simple steps:

  1. Log in to your First Securities account.
  2. Navigate to the ‘Withdraw’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for the processing time to elapse before checking your account.

Customer Support

First Securities Customer Support Overview

Support Channels

First Securities provides multiple contact methods to ensure customer support is easily accessible. You can reach out via:

  • Email: Customers can email service@firstsec.com.tw for assistance from our dedicated customer service team.
  • Live Chat: Engage with our support agents in real-time through our website’s live chat feature.
  • Telephone: Support is available at (02)2563-6262 for general inquiries, with dedicated lines at 0800-538-080 and (02)2511-0801 for customer service-related questions.
  • Social Media: Stay updated and get help through our official social media channels.

Service Availability

First Securities offers customer support 24/7, ensuring assistance is available whenever needed. Multilingual support is also provided, with services available in both Mandarin and English, catering to a diverse clientele.

Additional Resources

To enhance your trading experience, First Securities offers a variety of educational resources, including:

  • Video Tutorials: Step-by-step guides on using our trading platform.
  • Webinars: Live sessions hosted by industry experts to help customers understand market trends.
  • Market Analysis: Regular updates and insights into market movements.
  • Trading Signals: Timely alerts to assist customers in making informed trading decisions.

Frequently Asked Questions

Yes, First Securities is regulated by the Taipei Exchange in Taiwan, which oversees its brokerage and underwriting activities. This ensures that the company operates within the legal framework and adheres to financial regulations aimed at protecting investors.

First Securities provides a variety of trading options including equities, derivatives, and fixed-income securities. Clients can trade domestic listed securities on the Taiwan Stock Exchange and the Taipei Exchange, with competitive pricing and execution speeds.

First Securities prioritizes fund security by keeping client funds in segregated accounts, ensuring they are protected and separate from the company’s operational funds. Additionally, the company adheres to strict compliance and regulatory standards to safeguard investor assets.

Clients can expect a user-friendly experience with First Securities, featuring an intuitive trading platform and dedicated customer support. The company offers various tools and applications to facilitate easy access to market information and trading functionalities, enhancing the overall user experience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.