Finex Logo

Finex

Indonesia 5-10 years
Trusted
7.32
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI)
  • Diverse trading instruments including Forex, metals, indices, and stocks
  • Trading platform: MetaTrader 5
  • Low minimum deposit requirement of 50 USD
  • 24/7 customer support through multiple channels

Cons

  • Limited range of trading instruments (no cryptocurrencies or ETFs)
  • Only one type of live account available
  • Potentially high spreads on minor forex pairs
  • No educational resources beyond basic tutorials
  • Withdrawal processing times may vary

Basic Information

Company Name
Finex
Registered Region
Indonesia
Established Period
5-10 years
Company Service Email Address
Contact Number
+622150101569
Company Website

User Reviews

Adi Sang Pengelana
Indonesia

I had a frustrating experience with Finex. My deposit was confirmed by the bank, but it failed to reflect in my trading account. It took a long time to get any response from customer support, which was disappointing. I expected better service from a regulated broker.

HendraSaputra
Indonesia

Finex has been a solid choice for my trading needs. The MT5 platform is user-friendly, and I appreciate the low minimum deposit. While the withdrawal process took a bit longer than I hoped, the customer service was helpful throughout. Overall, a good experience so far.

VictorTelun
Indonesia

I am very disappointed with Finex. I attempted to withdraw my funds, but it has been delayed for weeks. Customer support was not responsive, and I feel like my money is stuck. I do not recommend this broker.

NASGOD'S
Indonesia

My experience with Finex has been excellent! They have a transparent operation with quick deposits and withdrawals. The customer support is always available and friendly. The trading conditions are favorable, making it easy to execute my strategies effectively. I’m happy to be trading with them.

Finex Overview

Finex, officially known as PT Finex Bisnis Solusi Futures, is a reputable forex broker based in Indonesia, having operated for 5-10 years. The broker is regulated by the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI), ensuring compliance with local regulations and providing a level of security for traders in the region. With a commitment to transparency and adherence to regulatory standards, Finex has established itself as a trustworthy option for forex trading enthusiasts.

Offering a diverse range of trading instruments, Finex allows traders to engage in forex, metals, indices, and more, all through the widely used MetaTrader 5 platform. This broker provides a user-friendly experience, featuring low minimum deposit requirements and competitive spreads. Customer support is available 24/7 through various channels, ensuring that traders can receive assistance whenever needed. Finex stands out in the market for its focus on local traders, providing tailored services and a secure trading environment, making it an attractive choice for both new and experienced traders alike.

Is Finex Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) Indonesia Segregated Funds

Is Finex Regulated and How Are Client Funds Protected?

Finex, officially known as PT Finex Bisnis Solusi Futures, is regulated by the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) in Indonesia. This regulation ensures that Finex adheres to local laws and standards, providing a level of legitimacy and safety for its clients. Client funds are protected through segregated accounts, which keeps traders’ money separate from the broker’s operational funds. This measure helps ensure that in the event of financial difficulties faced by the broker, client funds remain secure. Additionally, the commitment to transparency and regulatory compliance enhances the broker’s reputation, making Finex a safe and trusted option for traders in the region.

Trading Platforms and Apps

What Trading Platforms and Apps Does Finex Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Secure login (2FA, encryption), multiple order types, technical indicators, price alerts Demo accounts, VPS
Web Version Any device with internet access Easy login, market search, basic order types, real-time alerts N/A
Mobile App iOS, Android Convenient login, push notifications, quick order execution, market analysis tools N/A

The trading platforms offered by Finex cater to a variety of trader needs. MetaTrader 5 is suitable for advanced traders requiring comprehensive tools and features, while the web version provides accessibility from any device without the need for downloads. The mobile app facilitates trading on the go, empowering users with real-time alerts and quick access to market data. Overall, Finex ensures secure logins, efficient order execution, and user-friendly interfaces across its platforms, supporting a seamless trading experience for all users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 100, Max 50,000 IDR, USD
Local E-Wallets (e.g., OVO, GoPay) Instant No platform fee Min 50, Max 20,000 IDR
Credit/Debit Card Instant No platform fee Min 100, Max 10,000 IDR, USD

Minimum Deposit

Finex requires a minimum deposit of 50 USD for retail accounts. This amount may vary depending on the payment method selected. For instance, local e-wallets have a lower minimum deposit requirement of 50,000 IDR.

How to Withdraw

  1. Log into your Finex trading account.
  2. Navigate to the “Withdrawal” section in the account management area.
  3. Select your preferred withdrawal method.
  4. Enter the amount you wish to withdraw and confirm the transaction.
  5. Complete any necessary verification steps as prompted.
  6. Submit your withdrawal request and wait for processing.

Customer Support

Finex Customer Support Overview

Support Channels

Finex provides a variety of contact methods to ensure that customers receive the help they need. Support is available through:

  • Email: Traders can reach out to customer@finex.co.id for queries and assistance.
  • Live Chat: An instant messaging feature on the website allows for real-time support.
  • Telephone: Customers can contact support at +62 21-5010-1569 to speak directly with a representative.
  • Social Media: Finex is active on platforms like Facebook to engage with the trading community and provide updates.

Service Availability

Finex offers 24/7 customer support, ensuring that traders can always get help when they need it. The support team is equipped to assist in multiple languages, catering primarily to the local Indonesian market.

Frequently Asked Questions

Yes, Finex is regulated by the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI) in Indonesia. Client funds are protected through segregated accounts, ensuring that traders’ money is kept separate from the broker’s operational funds. This adds a layer of security for clients in case of any financial difficulties faced by the broker.

Finex offers a diverse range of trading instruments, including Forex pairs, commodities, indices, and stocks. This variety allows traders to engage in different markets and implement various trading strategies, catering to both beginners and experienced traders.

Finex provides 24/7 customer support through multiple channels, including email, live chat, and telephone. Clients can reach out via email at customer@finex.co.id or call +62 21-5010-1569 for assistance. The support team is equipped to assist in multiple languages, primarily focusing on the local Indonesian market.

To open an account with Finex, traders need to submit personal, employment, and financial information, including identity verification documents. The process is designed to be straightforward, allowing potential clients to efficiently set up their accounts. Additionally, there is flexibility for traders to upgrade to a professional account later if they meet the necessary criteria.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.