ePlanet
Pros and Cons
Pros
- Regulated by Mwali International Services Authority (MISA)
- Diverse trading instruments: Forex, commodities, indices, stocks, cryptocurrencies
- User-friendly platforms: MetaTrader 5 and cTrader
- 24/5 customer support available in multiple languages
- Segregation of client funds for enhanced security
Cons
- Offshore regulation leading to higher risks
- Limited regulatory oversight compared to major financial jurisdictions
- Potential communication issues with customer support
- Lack of educational resources for traders
- Client funds protection measures may not be as robust as in established markets
Basic Information
User Reviews
ePlanet Overview
ePlanet is a forex broker established in the Comoros, operating under the name ePlanet Brokers LTD. With a registered operational period of 2-5 years, ePlanet provides traders with access to various financial markets. The broker is dedicated to offering a reliable platform for trading, although specific regulatory details are not provided in the canonical reference. For further information, you can visit their official page at https://www.wikifx.com/en/dealer/1851018720.html.
The broker focuses on facilitating forex trading and aims to support traders with a user-friendly platform that includes essential tools for market analysis and trade execution. While the exact trading instruments and platform features are not specified, ePlanet seeks to differentiate itself through its commitment to customer support and an overall positive trading experience. Traders can expect a service that prioritizes accessibility and responsiveness, aligning with the needs of both novice and experienced market participants.
Is ePlanet Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Mwali International Services Authority (MISA) | Comoros | Client fund segregation |
Is ePlanet Regulated and How Are Client Funds Protected?
ePlanet Brokers LTD is regulated by the Mwali International Services Authority (MISA) in Comoros, holding a retail forex license. This regulatory framework allows ePlanet to operate in the forex market while ensuring a certain level of oversight. Client funds are kept segregated from the brokerage’s operational funds, which provides an additional layer of security for traders. While the regulatory standards in offshore jurisdictions like Comoros may not be as stringent as those in more established financial markets, the adherence to basic compliance measures such as client fund segregation and Know Your Customer (KYC) protocols enhances the broker’s credibility. However, potential clients should remain aware of the inherent risks associated with trading through offshore regulated entities and conduct thorough research before engaging with the broker.
Trading Products and Services
What trading instruments does ePlanet offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | Major Pairs / Examples | Varies |
| Commodities | Gold, Oil | Varies |
| Indices | S&P 500, NASDAQ | Varies |
| Stocks | US, UK | Varies |
| Cryptocurrencies | BTC, ETH | Varies |
ePlanet offers a diverse range of trading instruments across various asset categories, catering to the needs of both novice and experienced traders. With options in Forex, commodities, indices, stocks, and cryptocurrencies, traders can engage in multiple markets, enhancing their portfolio diversification. This broad selection allows traders to adopt flexible trading strategies, whether they are looking for short-term gains or long-term investments. The availability of different financial products ensures that users have the tools necessary to navigate the complexities of the financial markets effectively.
Account Types and Trading Conditions
What Account Types and Fees Does ePlanet Offer?
| Account Type | Target User Group | Key Characteristics | Applicability Notes |
|---|---|---|---|
| Standard Account | Beginners | Low minimum deposit, no commission | Suitable for small-capital practice |
| ECN Account | Intermediate Traders | Direct market access, competitive spreads | Requires a higher initial deposit |
| Gold Special Account | Gold Traders | Ultra-tight spreads on gold, dedicated support | Designed for traders focusing on precious metals |
| ECN Pro Account | Professional Traders | Institutional spreads, advanced trading tools | Requires significant trading volume |
Account Opening Process
To open an account with ePlanet, traders must follow these steps: submit personal information including name, nationality, and contact details. Next, provide employment and financial information. Identity verification is mandatory, requiring valid identification and proof of address. Once verified, traders can proceed to fund their account. ePlanet offers flexibility, allowing users to upgrade to a professional account later if they meet the necessary requirements.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (EUR/USD) | 0.8 | $0 | Tight spreads for majors |
| CFDs (Stocks, Indices, Commodities) | Varies | $5 (ECN) | Competitive pricing |
| Cryptocurrencies (BTC/USD) | 2.0 | Varies | Dependent on the asset |
Other Fees
Traders should be aware of potential fees associated with deposits and withdrawals, which may vary based on the payment method used. Inactivity fees could apply if accounts remain dormant for an extended period. Platform usage fees may also be relevant, depending on the services utilized. Overnight interest (swap rates) will apply to positions held overnight, and currency conversion fees may occur for trades involving different currencies.
Trading Platforms and Apps
What Trading Platforms and Apps Does ePlanet Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MetaTrader 5 (MT5) | Windows, macOS, iOS, Android | Login security (encryption), market search, multiple order types, price alerts, technical indicators | Demo accounts, VPS |
| cTrader | Windows, macOS, iOS, Android | Login security (encryption), symbol lookup, one-click trading, price alerts, advanced charting tools | Demo accounts, API interfaces |
| Web Version | Browser-based (all OS) | Login security (encryption), market search, price alerts, economic calendar | Demo accounts |
The trading platforms offered by ePlanet cater to different trader needs. MetaTrader 5 is ideal for both beginners and seasoned traders, providing advanced tools and features for a comprehensive trading experience. cTrader stands out with its innovative interface and advanced charting capabilities, making it suitable for traders seeking a visually engaging environment. The web version offers accessibility across devices, allowing for trading without software installation.
ePlanet supports mobile trading through its apps, ensuring that traders can access their accounts and execute trades conveniently from their smartphones. The platforms prioritize security with encryption protocols and include features for fast order execution, real-time alerts, and effective market search tools, enhancing the overall trading experience.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | 3-5 business days | No platform fee | Min 100, Max 10,000 | USD, EUR |
| Credit/Debit Card | Instant | No platform fee | Min 50, Max 5,000 | USD, EUR |
| E-wallet (e.g., Skrill, Neteller) | Instant | 1.5% charge | Min 50, Max 20,000 | USD, EUR |
Minimum Deposit
ePlanet requires a minimum deposit of $50 to open a trading account. This amount may vary based on the chosen account type or payment method, with higher minimums applicable for certain options.
How to Withdraw
- Log into your ePlanet account.
- Navigate to the ‘Withdrawal’ section.
- Select your preferred payment method for the withdrawal.
- Enter the amount you wish to withdraw.
- Submit your request and wait for confirmation.
Customer Support
ePlanet Customer Support Overview
Support Channels
ePlanet provides multiple contact methods to assist customers effectively. Traders can reach out via:
- Email: Support is available at support@eplanetbrokers.com.
- Live Chat: An online chat feature is accessible on the broker’s website for immediate assistance.
- Telephone: Customers can call +359 24928518 for direct support.
- Social Media: ePlanet maintains a presence on platforms like Facebook and Twitter for additional engagement.
Service Availability
Customer support at ePlanet is available 24 hours a day, five days a week, with extended hours on weekends. The support team is multilingual, catering to a diverse client base and aiming to provide efficient help to all users.
Frequently Asked Questions
Yes, ePlanet Brokers LTD is regulated by the Mwali International Services Authority (MISA) in Comoros. Client funds are protected through segregation, meaning that they are kept separate from the broker’s operational funds, enhancing security for traders.
ePlanet offers several types of trading accounts: a Standard Account for beginners with low minimum deposits and no commissions; an ECN Account for intermediate traders with direct market access and competitive spreads; a Gold Special Account for those focusing on gold trading with ultra-tight spreads; and an ECN Pro Account aimed at professional traders with advanced trading tools and institutional spreads.
ePlanet offers multiple trading platforms, including MetaTrader 5 (MT5) and cTrader, which are available on various devices such as Windows, macOS, iOS, and Android. These platforms feature advanced trading tools, security measures, and support for mobile trading, ensuring a comprehensive trading experience.
You can contact ePlanet’s customer support through several channels: via email at support@eplanetbrokers.com, through live chat on their website, by calling +359 24928518, or via their social media platforms like Facebook and Twitter. Support is available 24 hours a day, five days a week.
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Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.