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EGM Securities

Kenya 5-10 years
Trusted
2.37
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Capital Markets Authority (CMA) in Kenya
  • Diverse trading instruments including 61 currency pairs and CFDs
  • Accessible trading platforms: MetaTrader 4 and MetaTrader 5
  • Low minimum deposit requirement of KES 500
  • Offers an Islamic account for Muslim traders

Cons

  • Limited trading account types available
  • No cryptocurrency trading options
  • Slow customer support response times
  • Withdrawal fees for international transfers
  • Limited educational resources for traders

Basic Information

Company Name
EGM Securities
Registered Region
Kenya
Established Period
5-10 years
Company Service Email Address
Contact Number
+254730676002

User Reviews

Alem Salleh
Nairobi

EGM Securities has proven to be a reliable broker for me. The platform is user-friendly, and I appreciate the direct access to interbank market rates. Customer support is available most of the time, and I found the trading conditions quite favorable, especially for beginners. The only downside is the lack of promotional bonuses, but overall, I’m satisfied with my experience.

Kevin Kay
Mombasa

I have had an amazing experience with EGM Securities. Their MetaTrader 4 platform is excellent, allowing for smooth trades and efficient market analysis. The spreads are competitive, and I feel secure knowing they are regulated by the CMA. Customer service has been responsive whenever I’ve needed assistance, making my trading experience enjoyable.

Coolmoney
Kisumu

While EGM Securities offers a good trading platform, I have faced significant issues with withdrawals. It often takes longer than expected to access my funds, which has been frustrating. Additionally, the customer support response times can be slow, leaving me feeling unsupported during critical trading moments.

Mi Ifx
Nairobi

My experience with EGM Securities has been disappointing. The customer service is inadequate, and I have encountered delays with my withdrawal requests. This has caused a lot of stress, and I feel unsure about the reliability of the broker. I would not recommend them to others based on my experience.

EGM Securities Overview

EGM Securities, founded in 2016 and headquartered in Nairobi, Kenya, is recognized as the country’s first non-dealing online forex broker, duly licensed and regulated by the Capital Markets Authority (CMA) of Kenya. This regulatory status ensures a level of oversight that enhances trust and security for traders operating within the region. EGM Securities is part of the global Equiti Group, which bolsters its credibility and operational capabilities with extensive experience in the financial markets, providing a strong foundation for both novice and experienced traders alike.

The broker offers a diverse range of trading instruments, primarily focusing on forex, alongside CFDs on commodities, indices, and precious metals. EGM Securities utilizes the widely recognized MetaTrader 4 platform, providing traders with essential tools for effective market analysis and trade execution. Customer support is available six days a week, ensuring that assistance is readily accessible. What sets EGM Securities apart is its commitment to providing a transparent trading environment, direct access to interbank market rates through non-dealing desk execution, and a low minimum deposit requirement, making it an attractive option for traders in Kenya and beyond.

Is EGM Securities Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Capital Markets Authority (CMA) Kenya Segregated Funds

Is EGM Securities Regulated and How Are Client Funds Protected?

EGM Securities is regulated by the Capital Markets Authority (CMA) of Kenya, making it a legitimate and trusted broker in the region. This regulatory oversight ensures that EGM Securities adheres to strict compliance standards designed to protect investor interests. One key aspect of client fund safety is the requirement for segregated accounts, which means that client funds are kept separate from the broker’s operational funds. This provides an additional layer of security, ensuring that client money is not misused and is available for withdrawal when needed. Furthermore, EGM Securities’ affiliation with the global Equiti Group enhances its credibility and operational reliability, aligning it with best practices in the financial services industry.

Trading Platforms and Apps

What Trading Platforms and Apps Does EGM Securities Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android Login security (2FA, encryption), market search, multiple order types, technical indicators Demo account, API interface
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Login security (2FA, encryption), market search, advanced order types, economic calendar Demo account, API interface
Web Version Web browsers Login security (encryption), symbol lookup, one-click trading, price alerts Demo account

EGM Securities provides access to several trading platforms to cater to diverse trader preferences. The MetaTrader 4 platform is well-suited for beginner traders due to its user-friendly interface and essential trading tools. MetaTrader 5 is more advanced, offering additional features for experienced traders seeking enhanced functionality. The web version ensures that traders can execute trades from any location without needing to download software. Overall, EGM Securities supports secure logins, fast order execution, real-time alerts, and efficient search tools across its platforms, enhancing the trading experience for all users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1–3 business days No platform fee Min KES 500, Max KES 1,000,000 KES, USD
Mobile Money Instant No platform fee Min KES 500, Max KES 100,000 KES
International Wire Transfer 3–5 business days Withdrawal fee of KES 1650 or $16.50 Min KES 500, Max KES 1,000,000 USD

Minimum Deposit

EGM Securities requires a minimum deposit of KES 500 to open an account. This amount is consistent across all payment methods, making it accessible for traders starting with a smaller capital base.

How to Withdraw

  1. Log in to your EGM Securities account.
  2. Navigate to the withdrawal section of your account dashboard.
  3. Select your preferred withdrawal method (Bank Transfer or International Wire Transfer).
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits.
  5. Confirm your details and submit the withdrawal request.
  6. Wait for processing; the timeframe will depend on the selected withdrawal method.

Customer Support

EGM Securities Customer Support Overview

Support Channels

EGM Securities offers multiple contact methods to assist customers effectively. Traders can reach out via:

  • Email: Contact the support team at support@egmsecurities.com for any inquiries or assistance.
  • Live Chat: Available through the EGM Securities website for instant help.
  • Telephone: Call the toll-free number 0800-211-185 or the international number +254-730-676-002 for direct support.
  • Social Media: Engage with EGM Securities on various social media platforms for updates and assistance.

Service Availability

The customer support team is available 24 hours a day, six days a week, ensuring that help is accessible when needed. Support is provided in multiple languages, catering to a diverse clientele.

Frequently Asked Questions

EGM Securities is regulated by the Capital Markets Authority (CMA) of Kenya, which ensures compliance with strict standards designed to protect investor interests. Client funds are kept in segregated accounts, providing an additional layer of security to ensure that your money is not misused and is available for withdrawal when needed.

EGM Securities offers a diverse range of trading instruments including 61 currency pairs in forex, CFDs on commodities like gold and oil, various indices such as S&P 500 and NASDAQ, and over 240 stock CFDs from US and UK markets. However, EGM Securities does not provide cryptocurrency trading options.

EGM Securities provides access to the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, both of which are available on multiple devices including Windows, macOS, iOS, and Android. These platforms offer essential trading tools and features to enhance the trading experience for both novice and experienced traders.

EGM Securities offers multiple customer support channels, including email support at support@egmsecurities.com, a live chat option on their website, and telephone support through a toll-free number for Kenya. The customer support team is available 24 hours a day, six days a week, providing assistance in multiple languages.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.