ED&F Man Logo

ED&F Man

United Kingdom 5-10 years
Trusted
1.58
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Established in 1783 with a long history
  • Diverse range of services including clearing and execution
  • Access to various markets: agriculture, metals, energy
  • Utilizes advanced trading technology platforms
  • Experienced team of trading experts

Cons

  • No valid regulatory licenses
  • Limited trading instruments available
  • No MetaTrader platform support
  • Lack of educational resources for traders
  • High costs associated with withdrawals

Basic Information

Company Name
ED&F Man
Registered Region
United Kingdom
Established Period
5-10 years
Company Service Email Address
Contact Number
+442035807000

User Reviews

Samuel Thompson
London

I had a terrible experience with ED&F Man. The withdrawal process took forever, and their customer support was unresponsive when I reached out for help. I felt frustrated and ignored throughout my trading journey. I wouldn’t recommend them to anyone.

Emily Chen
New York

While I initially liked the platform’s features and speed, I encountered serious issues when trying to withdraw my funds. It took weeks to get my money back, and the support staff seemed overwhelmed and unable to provide proper assistance. Not a great experience overall.

James O'Connor
Dublin

ED&F Man has a solid trading platform with fast execution speeds. I appreciate the variety of markets available and their trading tools. However, I wish their customer service was more responsive. Overall, a good experience but room for improvement.

Aisha Patel
Toronto

I’ve been trading with ED&F Man for over a year now, and I’ve had a very positive experience. The platform is user-friendly, and the execution speed is impressive. Every time I’ve needed support, they’ve been quick to assist me. Highly recommend for anyone serious about trading.

ED&F Man Overview

ED&F Man, established in 1783 and headquartered in the United Kingdom, is a long-standing player in the global brokerage arena. The firm has a historical reputation in commodity trading; however, it faces credibility challenges due to the revocation of several regulatory licenses in various jurisdictions, including the FCA in the UK and the SFC in Hong Kong. Such regulatory issues raise concerns about its operational legitimacy and compliance standards, making it essential for potential clients to be cautious when considering this broker for their trading needs.

ED&F Man offers a diverse range of trading instruments, including forex, commodities, and capital markets, catering to a broad spectrum of traders. Its trading platforms, such as Neo by Marex, provide advanced features for effective trading execution. While the firm offers customer support via multiple channels, the overall responsiveness can vary. Despite its extensive history and service offerings, potential traders should weigh the broker’s regulatory status and consider the risks involved in trading with a broker that has faced significant regulatory scrutiny.

Is ED&F Man Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
SFC (Securities and Futures Commission) Hong Kong None (License Revoked)
FCA (Financial Conduct Authority) United Kingdom None (License Revoked)
DFSA (Dubai Financial Services Authority) United Arab Emirates None (License Revoked)
NFA (National Futures Association) United States Unauthorized

Is ED&F Man Regulated and How Are Client Funds Protected?

ED&F Man, a broker founded in 1783, is not currently regulated by any recognized financial authority. The broker has previously held licenses in multiple jurisdictions, including Hong Kong, the United Kingdom, and the United Arab Emirates; however, these licenses have been revoked, raising significant concerns regarding its regulatory status. As a result, client funds are not protected under any investor compensation schemes or similar safeguards, increasing the risk associated with trading through this broker. Potential clients should be aware of these risks, as trading with an unregulated broker can lead to a lack of investor protection and a higher potential for fraud.

Trading Platforms and Apps

What Trading Platforms and Apps Does ED&F Man Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators Demo accounts, API access
MT5 Windows, macOS, iOS, Android Enhanced charting tools, built-in economic calendar, advanced order types VPS, demo accounts
Web Version Any device with a browser Secure login, symbol lookup, price alerts Market news, educational resources
Mobile App iOS, Android Biometric login, push notifications, one-click trading Account management, real-time market data

ED&F Man provides multiple trading platforms tailored to various trader needs. MT4 offers a user-friendly interface with essential trading tools, suitable for beginners and experienced traders alike. MT5 expands on MT4’s capabilities, providing advanced features ideal for technical analysis and multi-asset trading. The web version ensures accessibility from any device, enabling seamless trading without software installation, while the mobile app caters to traders requiring flexibility and quick access to market data. Security measures such as two-factor authentication and biometric logins enhance user protection across all platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 50 EUR, Max 50,000 EUR/day EUR, GBP
ACH Transfer (US) 3-5 business days No platform fee, $3 fee for amounts < $1,000 Min 100 USD, Max 25,000 USD/day USD
GrabPay (SEA) Instant No platform fee, 1.5% e-wallet charge Min 50 SGD, Max 10,000 SGD/day SGD
SPEI (LATAM) Instant No platform fee Min 500 MXN, Max 30,000 MXN/day MXN

Minimum Deposit

ED&F Man requires a minimum deposit of 100 USD, which may vary based on the payment method chosen. For specific account types or regions, the minimum deposit can be adjusted. For example, users in the EU using SEPA can start with a minimum of 50 EUR.

How to Withdraw

To withdraw funds from your ED&F Man account, follow these steps:

  1. Log into your ED&F Man trading account.
  2. Navigate to the ‘Withdraw’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it complies with the limits set by ED&F Man.
  5. Provide any necessary information required for the chosen withdrawal method.
  6. Review the transaction details and confirm your withdrawal request.
  7. You will receive a confirmation email once your request is processed.

Customer Support

ED&F Man Customer Support Overview

Support Channels

ED&F Man offers multiple contact methods to assist customers effectively. Clients can reach out via:

  • Email: Customers can send inquiries to enquiries@edfmancapital.com, where a dedicated support team is available to respond.
  • Live Chat: For immediate assistance, the live chat feature on their website allows customers to connect with support representatives in real-time.
  • Telephone: Customers can call +44 203 580 7000 for direct support during business hours.
  • Social Media: ED&F Man maintains an active presence on social media platforms, where clients can engage and receive updates.

Service Availability

ED&F Man provides customer support from Monday to Friday, ensuring assistance during key trading hours. Their support is primarily available in English, catering to a global audience, but does not currently offer multilingual support.

Additional Resources

In addition to direct support, ED&F Man provides valuable resources, including:

  • Video tutorials that guide users through their trading platforms.
  • Webinars that cover market analysis and trading strategies.
  • Regular market analysis reports to keep customers informed.
  • Trading signals to assist clients in making informed trading decisions.

With a long history in the industry, ED&F Man aims to deliver reliable support and resources to enhance the customer experience.

Frequently Asked Questions

ED&F Man has a history of holding multiple licenses; however, many of these licenses have been revoked or are no longer valid. Currently, ED&F Man does not have valid forex regulation, which raises concerns about compliance and client protection. Clients should be aware of the risks associated with trading with an unregulated broker.

ED&F Man offers a range of trading products including commodities, metals, and energy. However, specific trading conditions such as spreads, leverage, and minimum deposit requirements are not publicly detailed. Clients are encouraged to contact customer support for precise information on trading conditions.

Due to the lack of valid regulatory oversight, the security of client funds at ED&F Man may be a concern. Generally, reputable brokers use segregated accounts to protect client funds, but specific practices at ED&F Man are not publicly disclosed. Clients should exercise caution and consider the risks involved in fund security.

ED&F Man provides customer support through various channels, including phone and email. Clients can reach out to their support team at +44 203 580 7000 or via email at enquiries@edfmancapital.com. It’s advisable to contact them directly for assistance with any account-related inquiries or technical support.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.