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DONGHUA FUTURES

China 5-10 years
Trusted
7.89
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by China Financial Futures Exchange (CFFE)
  • Established in 1993 with extensive market experience
  • Diverse trading platforms: Fast Futures V2/V3, Wenhua Yingshun, Boyi Cloud
  • Offers futures and commodities trading
  • Comprehensive services including market consultation and investor education

Cons

  • Not regulated by major financial authorities
  • Limited trading instruments (only futures and commodities)
  • No support for popular trading platforms like MetaTrader
  • Unclear fee structure and withdrawal policies
  • Poor customer support options

Basic Information

Company Name
DONGHUA FUTURES
Registered Region
China
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Liu Wei
Nanjing

I had a terrible experience trying to withdraw my funds. The support team took forever to respond, and when they did, they gave vague answers. I feel stuck and frustrated with DONGHUA FUTURES. Avoid this broker if you value your money.

Zhang Min
Beijing

The trading platform is decent, but the customer service is lacking. I had issues with my account verification that took too long to resolve. I expected better support from a regulated broker. Not satisfied with my experience.

Chen Li
Shanghai

Overall, I find DONGHUA FUTURES to be a solid trading platform with fast execution times. The range of trading tools is quite good as well. While the customer service could be more responsive, the trading experience has been positive for me.

Wang Fang
Guangzhou

I’ve been trading with DONGHUA FUTURES for over a year now, and I’m really impressed. The platform is user-friendly, and the speed of transactions is excellent. Their educational resources helped me improve my trading skills significantly.

DONGHUA FUTURES Overview

DONGHUA FUTURES, established in 1993 and headquartered in Nanjing, China, is a regulated futures brokerage licensed by the China Financial Futures Exchange (CFFE) under license number 0209. As an authorized trading agent, DONGHUA FUTURES provides access to all listed commodities and financial futures contracts in the Chinese market, ensuring compliance with local regulations and offering a reliable trading environment for clients. The company’s long-standing presence in the industry reflects its commitment to maintaining high standards of service and trustworthiness in the forex trading landscape.

DONGHUA FUTURES offers a range of trading instruments focused primarily on futures and commodities. Its trading platforms, including the Fast Futures V2 and V3 Trading Terminals, provide robust features for efficient trade execution and market analysis. The broker supports its clients with essential services such as trade settlement and market consultation, alongside investor education resources. While the customer support channels are somewhat limited, the company maintains a strong reputation for reliability and has been a significant player in the market, making it a noteworthy choice for those interested in futures trading.

Is DONGHUA FUTURES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
China Financial Futures Exchange (CFFE) China Client funds are held in segregated accounts

Is DONGHUA FUTURES Regulated and How Are Client Funds Protected?

DONGHUA FUTURES is a regulated broker operating under the oversight of the China Financial Futures Exchange (CFFE), holding a valid Futures License (No. 0209). This regulatory framework ensures that the broker adheres to stringent compliance standards, providing a level of trust for investors. Client funds are protected through segregation, meaning they are kept in separate accounts from the broker’s operational funds, which enhances safety in case of financial difficulties. Additionally, DONGHUA FUTURES has a long operational history and offers various trading platforms, contributing to its reputation as a legitimate choice for futures and commodities trading in China. However, potential clients should be aware of the limited information regarding fees and withdrawal processes, which can affect overall trading experience.

Trading Platforms and Apps

What Trading Platforms and Apps Does DONGHUA FUTURES Offer for Traders?

Platform Device Support Key Features Additional Services
Fast Futures V2 Trading Terminal Windows, macOS 2FA, multiple order types, technical indicators Demo account, VPS
Fast Futures V3 Trading Terminal Windows, macOS Encryption, symbol lookup, price alerts Demo account, API interface
Wenhua Yingshun Cloud Trading Edition Web-based Biometric login, multiple order types, economic calendar Demo account
Boyi Cloud Trading Edition Web-based Encryption, market alerts, technical indicators API interface
MD5 Code Software Windows Login security, various order types, push notifications None

The Fast Futures V2 and V3 Trading Terminals provide robust support for advanced trading features, including multiple order types and security protocols like two-factor authentication, ideal for professional traders. The Wenhua and Boyi Cloud Trading Editions enhance accessibility with web-based platforms, facilitating convenient trading without software installation. DONGHUA FUTURES emphasizes secure login options, fast order execution capabilities, and real-time alerts across its platforms, ensuring that traders remain connected and informed at all times.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min 100, Max 50k/day USD, CNY
Alipay Instant 1% fee Min 50, Max 30k/day CNY
WeChat Pay Instant No platform fee Min 50, Max 25k/day CNY
International Wire Transfer 3–7 business days $20 flat fee Min 200, Max 100k/day USD
Credit/Debit Card Instant 2.5% fee Min 50, Max 20k/day USD, CNY
Cryptocurrency Instant No platform fee Min 0.01 BTC, Max 5 BTC/day BTC, ETH

Minimum Deposit

The minimum deposit requirement at DONGHUA FUTURES is $100. This amount remains consistent across most payment methods and account types, ensuring accessibility for all traders. However, specific promotions or account types may have varying minimums, so it is advisable to check the latest terms before funding your account.

How to Withdraw

To withdraw funds from your DONGHUA FUTURES account, follow these steps:

  1. Log in to your DONGHUA FUTURES account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and check for any additional verification steps if prompted.
  6. Submit your request and wait for processing, which varies by method.

Customer Support

DONGHUA FUTURES Customer Support Overview

Support Channels

DONGHUA FUTURES offers a variety of support channels to assist customers effectively. Here are the main contact methods available:

  • Email: Customers can reach out via email for detailed inquiries and support issues.
  • Live Chat: The live chat feature allows for real-time assistance, ensuring quick responses to customer queries.
  • Telephone: Customers can contact support via telephone for direct communication with customer service representatives.
  • Social Media: Support is also available through the WeChat Official Account, providing an alternative platform for customer contact.

Service Availability

DONGHUA FUTURES provides customer support services that are available 24 hours a day, 5 days a week (24/5). This ensures that customers can receive help during trading hours. Additionally, multilingual support is offered, with services available in Chinese and English, catering to a diverse client base.

Additional Resources

To further enhance the customer experience, DONGHUA FUTURES provides various educational resources, including:

  • Video tutorials to help new traders navigate the platform.
  • Webinars covering market trends and trading strategies.
  • Market analysis to keep customers informed about potential trading opportunities.
  • Trading signals to assist customers in making informed decisions.

Overall, DONGHUA FUTURES prioritizes customer support and provides multiple avenues for assistance, ensuring that clients receive the help they need in a timely manner.

Frequently Asked Questions

Yes, DONGHUA FUTURES is regulated by the China Financial Futures Exchange (CFFE) and holds a Futures License (No. 0209). This regulation ensures that the brokerage adheres to strict standards of conduct, providing a level of security and trust in their trading practices and operations.

DONGHUA FUTURES offers trading primarily in futures and commodities. The platforms available include Fast Futures V2 and V3 Trading Terminals, among others. However, it’s important to note that they do not offer Forex, stocks, or cryptocurrencies.

DONGHUA FUTURES is regulated in China, which means they are required to follow stringent regulations concerning fund security. Client funds are typically held in segregated accounts to protect them, and the firm is subject to regular audits to ensure compliance with regulatory standards.

DONGHUA FUTURES offers customer support primarily through their WeChat Official Account. While this may limit contact channels compared to other brokers, clients can still receive assistance and information about trading and account management through this platform.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.