Dhan Logo

Dhan

India 2-5 years
Trusted
1.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Securities and Exchange Board of India (SEBI)
  • Diverse range of trading instruments including equities, futures, options, and commodities
  • User-friendly mobile app and web platform for seamless trading
  • Advanced trading features such as real-time charting and market alerts
  • Accessible customer support during trading hours

Cons

  • Limited trading platform features compared to established competitors
  • Technical issues and glitches affecting trading performance
  • Lack of transparency in brokerage charges
  • No educational resources or market analysis provided
  • Inability to provide stock tips or research reports

Basic Information

Company Name
Dhan
Registered Region
India
Established Period
2-5 years
Company Service Email Address
Contact Number
+919987761000
Company Website

User Reviews

Amit Sharma
Mumbai

I had high hopes for Dhan, but my experience has been quite frustrating. The app often crashes during peak trading hours, and my withdrawal requests took much longer than expected. Customer support is hard to reach, and they seem overwhelmed. I am considering moving my investments to another platform.

Priya Mehta
Bengaluru

I’ve been using Dhan for my trading needs and overall, I’m quite satisfied. The integration with TradingView is seamless, making my trading experience smooth. However, the mobile app can lag at times. If they address the performance issues, it would be perfect!

Rajesh Verma
Delhi

My experience with Dhan has been terrible. I tried to withdraw money after a successful trade, but I faced endless requests for documentation. Customer service is unresponsive, and I feel like my funds are stuck. I would not recommend this broker to anyone.

Sneha Patel
Ahmedabad

Dhan has been a game changer for me! The platform is user-friendly and offers a great range of trading instruments. The speed of transactions is impressive, and I appreciate the real-time alerts. I’ve had a few minor issues, but their customer support resolved them quickly. Highly recommend for both new and experienced traders!

Dhan Overview

Dhan is a dynamic online trading platform founded by Pravin Jadhav, based in India, and operates under the regulations of the Securities and Exchange Board of India (SEBI). Established within the last 2-5 years, Dhan is a brand owned by Moneylicious Securities Private Limited, with a focus on providing innovative trading solutions to Indian investors. As a fully registered broker, Dhan ensures compliance with the highest financial standards to foster a safe trading environment for its users. Its commitment to transparency and security is reflected in its operational practices, which include a user-friendly app and web platform designed to cater to both novice and experienced traders alike.

Dhan offers a broad range of trading instruments, including equities, futures, options, commodities, and more, making it a versatile choice for investors. The platform integrates advanced features such as real-time charting, instant transactions, and seamless connectivity with TradingView for enhanced trading experiences. Customer support is available to assist users during trading hours, ensuring that they have the necessary help when needed. Dhan stands out in the competitive brokerage landscape by prioritizing a user-first approach, aiming to provide an exceptional trading experience that empowers users to navigate the stock market confidently and efficiently.

Is Dhan Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Exchange Board of India (SEBI) India Client funds are registered under Raise Securities Private Limited, which is regulated by SEBI.

Is Dhan Regulated and How Are Client Funds Protected?

Dhan operates under the regulatory framework of the Securities and Exchange Board of India (SEBI), which ensures that it complies with the financial standards required for brokers in India. Client funds are technically registered with Raise Securities Private Limited, the parent company of Dhan, which holds a valid SEBI registration. This means that while Dhan presents itself as a trading platform, the regulatory oversight and protections are tied to the parent entity. It is essential for clients to understand that their agreements and protections are based on the legal standing of Raise Securities, not Dhan as a brand. This distinction affects how investor protection measures are applied, emphasizing the need for traders to be aware of the regulatory structure and ensure clarity in their contracts to safeguard their investments effectively.

Trading Platforms and Apps

What Trading Platforms and Apps Does Dhan Offer for Traders?

Platform Device Support Key Features Additional Services
Dhan Web Windows, macOS Secure login, market search, multiple order types, real-time alerts, technical indicators Demo accounts, API access
Dhan Mobile App iOS, Android Biometric login, push notifications, one-click trading, customizable alerts VPS services
Options Trader App iOS, Android Advanced option chain, price alerts, strategy builder API integration

Dhan provides a robust suite of trading platforms catering to different user preferences. The Dhan Web platform is optimized for desktop use, offering comprehensive features for advanced trading. The Dhan Mobile App is designed for on-the-go trading, ensuring users have access to essential tools anytime, while the Options Trader App focuses on the needs of options traders with specialized features. Dhan emphasizes secure logins, rapid order execution, and real-time market alerts across all platforms, creating a cohesive trading experience. The integration of APIs further supports algorithmic trading and custom solutions.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Net Banking Instant No platform fee Min ₹100, Max ₹1,00,000/day INR
UPI Instant No platform fee Min ₹100, Max ₹1,00,000/day INR
Debit/Credit Card 1-3 days 2% processing fee Min ₹500, Max ₹50,000/day INR
Wire Transfer 3-5 days ₹50 per transaction Min ₹1,000, Max ₹5,00,000/day INR

Minimum Deposit

Dhan does not impose a minimum deposit requirement for individual accounts, making it accessible for all types of retail investors. However, specific payment methods may have their own minimum transaction limits.

How to Withdraw

To withdraw funds from your Dhan account, follow these steps:

  1. Log in to your Dhan account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for the withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set by Dhan.
  5. Confirm your withdrawal request.
  6. Check your email for confirmation of the withdrawal process.
  7. Funds will be processed according to the selected payment method’s processing time.

Customer Support

Dhan Customer Support Overview

Support Channels

Dhan offers multiple ways for customers to reach out for support. Users can contact the customer service team via:

  • Email: Reach out at help@dhan.co for inquiries and support.
  • Live Chat: Available through the Dhan mobile app and website for immediate assistance.
  • Telephone: Call the support team at (+91) 9987761000 or (+91) 9930861000 during market trading hours.
  • Social Media: Connect with the team on Twitter via @dhan_cares for quick responses.

Service Availability

Dhan’s customer support is available from 9:00 AM to 6:00 PM, Monday to Saturday, ensuring that help is always within reach during trading hours. The team is dedicated to providing a responsive service to assist users effectively. Additionally, support is provided in English, ensuring clarity for a wide user base.

Frequently Asked Questions

Yes, Dhan operates under the regulatory framework of the Securities and Exchange Board of India (SEBI). Client funds are registered with Raise Securities Private Limited, the parent company of Dhan, which holds a valid SEBI registration. This ensures compliance with financial standards and provides a layer of protection for investor funds.

Dhan offers a diverse array of trading instruments, including equities, futures, options, commodities, and cryptocurrencies. This variety allows traders to implement flexible strategies and caters to both novice and experienced investors.

Dhan provides multiple support channels. You can reach customer service via email at help@dhan.co, use the live chat feature on the Dhan app and website, or call their support team at (+91) 9987761000 during trading hours. Additionally, you can connect with them on Twitter at @dhan_cares for quick responses.

To add funds to your Dhan account, you can use various payment methods such as Net Banking, UPI, debit/credit cards, or wire transfers. The process is straightforward: log in to your account, navigate to the fund addition section, select your payment method, and follow the prompts to complete the transaction.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.