DFZQ Logo

DFZQ

Hong Kong 10-15 years
Trusted
7.3
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by SFC in Hong Kong
  • Diverse product offerings: securities, futures, and asset management
  • Platforms: Supports MT4 and MT5 for trading
  • Established customer support via multiple channels
  • Over 10 years of operational experience

Cons

  • Not regulated in major jurisdictions outside Hong Kong
  • Limited educational resources for traders
  • High withdrawal fees and unclear cost structure
  • Outdated trading platform interface
  • Negative user feedback regarding withdrawal issues

Basic Information

Company Name
DFZQ
Registered Region
Hong Kong
Established Period
10-15 years
Company Service Email Address
Contact Number
+85235191188
Company Website

User Reviews

John Smith
Hong Kong

I had high hopes for DFZQ, but my experience has been disappointing. The withdrawal process is a nightmare. They keep asking for additional documentation every time I try to take out my funds. It’s frustrating and feels like a way to keep my money longer than necessary.

Emily Chen
Hong Kong

DFZQ has been a reliable platform for my trading needs. The execution speed is impressive, and I appreciate the range of products they offer. Customer support has been responsive whenever I’ve had questions. I feel secure knowing they are regulated.

Tom Lee
Hong Kong

Absolutely terrible service. I deposited money, but when it came time to withdraw, they froze my account and demanded a ‘risk reserve’ fee. This feels like a scam. I wouldn’t recommend DFZQ to anyone looking for a trustworthy broker.

Samantha Wong
Hong Kong

I’ve been trading with DFZQ for a few months now. The platform is user-friendly, and I love the variety of investment options. However, the customer service could be improved; there were a few delays in response time. Overall, a solid choice for trading.

DFZQ Overview

DFZQ is a regulated forex broker founded in 2008 and headquartered in Hong Kong. It operates under the oversight of the Securities and Futures Commission (SFC) of Hong Kong, holding license number AWD036. This regulatory status enhances its credibility, ensuring that it adheres to strict financial standards that protect traders’ interests. With over a decade of experience in the industry, DFZQ is well-positioned to serve both novice and experienced traders seeking reliable brokerage services in the forex market.

DFZQ offers a diverse range of trading instruments, including forex, commodities, and futures, allowing clients to engage in various markets. The broker supports popular trading platforms like MetaTrader 4 and 5, which come equipped with advanced charting tools and execution capabilities for an efficient trading experience. Customer support is available 24/5 through multiple channels, including live chat, email, and phone, ensuring traders receive timely assistance. DFZQ distinguishes itself with competitive spreads, quick withdrawals, and a commitment to providing a user-friendly trading environment, making it a noteworthy option for those looking to trade in the forex space.

Is DFZQ Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is DFZQ Regulated and How Are Client Funds Protected?

DFZQ is a regulated broker under the oversight of the Securities and Futures Commission (SFC) in Hong Kong, with license number AWD036. This regulation ensures that DFZQ adheres to strict standards of financial conduct, providing a level of safety and legitimacy to its operations. Client funds are protected through measures such as segregated accounts, which keep client money separate from the broker’s operational funds, and participation in an investor compensation scheme, which offers additional security in case of broker insolvency. While DFZQ presents a safer option compared to unregulated brokers, clients should remain aware of the inherent risks associated with trading in financial markets.

Trading Platforms and Apps

What Trading Platforms and Apps Does DFZQ Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, market search, multiple order types, price alerts, technical indicators Demo account, VPS
MT5 Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo account, API interface
Web Version Windows, macOS, Linux Biometrics, market search, multiple order types, price alerts Demo account
Mobile App iOS, Android Login security, symbol lookup, push notifications None

DFZQ provides a variety of trading platforms, including MT4 and MT5, which are suitable for both beginner and advanced traders, offering essential tools for market analysis and automated trading. The mobile app enhances trading convenience with secure logins and real-time alerts, while the web version supports multi-device access and additional features like symbol lookup. Overall, DFZQ ensures fast order execution and efficient search tools across its platforms, catering to diverse trading preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1–2 business days No platform fee, 0.5% for transfers under €1,000 Min €100, Max €50,000/day EUR, USD
GrabPay Instant No fees Min $10, Max $5,000/day SGD, USD
SPEI Instant No platform fee, 1% for amounts above $5,000 MXN Min $200 MXN, Max $50,000 MXN/day MXN, USD
Bank Wire 3–5 business days No fees for deposits over $10,000 Min $500, Max $100,000/day USD, GBP

Minimum Deposit

The minimum deposit required to open an account with DFZQ is $100. This amount is consistent across all payment methods and account types, making it accessible for a wide range of traders.

How to Withdraw

To withdraw funds from your DFZQ account, follow these steps:

  1. Log in to your DFZQ account.
  2. Navigate to the ‘Withdrawal’ section in the account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw.
  5. Review and confirm your withdrawal request.
  6. Check your email for confirmation and processing updates.

Customer Support

DFZQ Customer Support Overview

Support Channels

DFZQ offers multiple contact methods to ensure that customers receive prompt assistance. You can reach the customer support team via:

  • Email: For any inquiries, you can email them at cs@dfzq.com.hk.
  • Live Chat: A live chat option is available on their website for immediate assistance.
  • Telephone: Customers can call at +852 3519 1188 or +852 3519 1001 for direct communication.
  • Social Media: DFZQ is active on various social media platforms, providing support and updates to their clients.

Service Availability

DFZQ’s customer support operates 24/5, ensuring availability during major trading hours. They provide support in Chinese, catering primarily to their local clientele in Hong Kong.

Additional Resources

To enhance the trading experience, DFZQ provides educational resources such as video tutorials and market analysis. These resources are designed to help customers navigate the trading landscape effectively.

Frequently Asked Questions

Yes, DFZQ is regulated by the Securities and Futures Commission (SFC) in Hong Kong under license number AWD036. This means that DFZQ must adhere to strict regulatory standards, which provide a level of protection for your investments by ensuring transparency and compliance with financial laws.

DFZQ offers a variety of trading conditions depending on the asset class. Clients can trade securities, futures, and stock options, among others. The platform provides competitive spreads and various account types to cater to different trading styles, ensuring flexibility for both retail and institutional clients.

DFZQ prioritizes fund security by maintaining client funds in segregated accounts, which means your money is kept separate from the company’s operational funds. Additionally, as a regulated entity, DFZQ is required to follow strict financial protocols that enhance the overall security of your investments.

DFZQ offers multiple customer support options, including telephone support at +852 3519 1188, an email service at cs@dfzq.com.hk, and a dedicated customer service hotline for Mainland China. Their team is available to assist you with any trading-related inquiries or technical issues you may face.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.