DeltaStock
Pros and Cons
Pros
- Regulated by Bulgaria’s Financial Supervision Commission (FSC)
- Access to over 900 trading instruments, including forex, stocks, commodities, and cryptocurrencies
- Two advanced trading platforms: Delta Trading and MetaTrader 5
- 24/5 multilingual customer support available through various channels
- Client funds protected through segregated accounts and the Investor Compensation Fund
Cons
- Regulated by Bulgaria’s Financial Supervision Commission (FSC), considered a tier 2 regulator
- No MetaTrader 4 platform available
- Mixed reviews about customer support responsiveness
- Potential high withdrawal fees reported by users
- Limited educational resources compared to industry standards
Basic Information
User Reviews
DeltaStock Overview
DeltaStock is a licensed investment intermediary, established in 1998 and headquartered in Bulgaria. The broker is fully regulated by Bulgaria’s Financial Supervision Commission (FSC) and is passported under MiFID II. With over 25 years of experience in the financial markets, DeltaStock has built a reputation for providing high-quality financial services and reliable software to clients worldwide. The company specializes in CFD trading, offering access to a diverse range of financial instruments, including forex, commodities, indices, and cryptocurrencies.
DeltaStock offers two primary trading platforms: its proprietary Delta Trading platform and the widely recognized MetaTrader 5. Both platforms are equipped with advanced tools for technical analysis, real-time market news, and a variety of order types to meet the needs of modern traders. The broker provides 24/5 multilingual customer support through various channels, ensuring responsiveness to client inquiries. DeltaStock stands out for its commitment to client security, with client assets held in segregated accounts and guaranteed by the Investor Compensation Fund, providing traders with peace of mind while engaging in their trading activities.
Is DeltaStock Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Financial Supervision Commission (FSC) | Bulgaria | Segregated Funds, Investor Compensation Fund |
Is DeltaStock Regulated and How Are Client Funds Protected?
DeltaStock is a fully regulated investment intermediary, licensed by the Financial Supervision Commission (FSC) of Bulgaria, with a license number of RG-03-146. This regulation provides a solid legal framework for the broker’s operations, ensuring compliance with EU standards under MiFID II. Client funds are safeguarded through the maintenance of segregated accounts, separating client assets from the company’s own funds. Additionally, retail client assets are guaranteed by the Investor Compensation Fund (ICF), which offers protection up to a legal limit, thus reinforcing the safety of client investments. DeltaStock’s commitment to regulatory compliance and client fund protection underscores its legitimacy and trustworthiness as a broker in the financial markets.
Trading Products and Services
What trading instruments does DeltaStock offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | Major & Exotic Pairs | 80+ |
| Commodities | Gold, Silver, Oil | Varies |
| Indices | S&P 500, NASDAQ, FTSE 100 | 20+ |
| Stocks | Global Companies | 750+ |
| Cryptocurrencies | BTC, ETH, DASH, DOGE | Varies |
DeltaStock offers a diverse selection of trading instruments that cater to various types of traders. With access to over 80 forex pairs, commodities like gold and oil, major indices, and a wide range of cryptocurrencies, traders can effectively diversify their portfolios. This extensive product lineup not only meets the demands of beginners looking to explore the markets but also supports experienced traders seeking advanced strategies. By providing multiple asset categories, DeltaStock enables users to adapt their trading approaches to different market conditions, enhancing their overall trading experience and potential for success.
Account Types and Trading Conditions
What Account Types and Fees Does DeltaStock Offer?
| Account Type | Target User Group | Essential Characteristics | Applicability Notes |
|---|---|---|---|
| Retail Account | Beginners and casual traders | Access to a variety of trading instruments | Suitable for small-capital practice |
| Professional Account | Experienced traders | Higher leverage, exclusive bonuses | Requires trading volume qualifications |
| Corporate Account | Corporate clients | Customized services and solutions | Requires corporate documentation |
| Islamic Account | Traders seeking swap-free options | Compliance with Sharia law | Available upon request |
| Demo Account | New traders | Practice trading without financial risk | Ideal for learning the platform |
Account Opening Process
To open an account with DeltaStock, users need to follow a straightforward process. First, they must provide personal information, including their name and contact details. Next, employment details and financial information are required to assess the user’s trading profile. Identity verification is a crucial step, necessitating the submission of valid identification and proof of address documents. After completing these steps, users may enjoy the flexibility of upgrading to a professional account later if they meet the necessary criteria.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (Major Pairs) | 0.8 | $0 (ECN: $3.5/lot) | Tight spreads for majors |
| Forex (Minor Pairs) | 1.2 | $0 | Competitive pricing |
| CFDs (Stocks) | 0.1% | $X per lot | Varies by stock |
| CFDs (Indices) | 0.5% | $X per lot | Varies by index |
| CFDs (Commodities) | 1.0% | $X per lot | Includes gold, silver, oil |
| Cryptocurrencies | 1.0% | 0.1% | Variable depending on volatility |
Other Fees
DeltaStock has several additional fees that clients should be aware of. There are no deposit fees, but a currency conversion fee may apply for withdrawals made in a currency different from USD. Clients may incur inactivity fees if their accounts remain unused for a specified period. Additionally, overnight interest (swap rates) may apply for positions held overnight, and clients should also consider any fees associated with their chosen payment methods for deposits and withdrawals.
Trading Platforms and Apps
What Trading Platforms and Apps Does DeltaStock Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| Delta Trading | Windows, macOS, iOS, Android | 2FA, multiple order types, price alerts, technical indicators | Demo account, economic calendar |
| MetaTrader 5 | Windows, macOS, iOS, Android | Encryption, multiple order types, real-time alerts, technical indicators | Demo account, automated trading with Expert Advisors |
| Web Version | Any device with internet access | Secure login, market search, order types, push notifications | Access to all trading instruments |
DeltaStock offers a selection of robust trading platforms designed to cater to various trading needs. The Delta Trading platform is user-friendly and ideal for both novice and experienced traders, providing advanced tools for market analysis and risk management. The MetaTrader 5 platform is well-suited for automated trading and offers extensive features for technical analysis, making it a favorite among seasoned traders. Additionally, the web version allows for flexible trading from any device with internet access, ensuring that users can manage their trades on the go. All platforms emphasize secure login methods and efficient order execution, supporting traders with real-time alerts and comprehensive search tools.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | 1–3 business days | No platform fee | Min 50, Max 20k/day | EUR, USD |
| Credit/Debit Card | Instant | No platform fee | Min 50, Max 10k/day | EUR, USD |
| E-wallets (e.g., Skrill, Neteller) | Instant | No platform fee, but 1.5% charge for withdrawals | Min 50, Max 5k/day | EUR, USD |
| Cryptocurrency | Instant | No platform fee | Min 50, Max 5k/day | BTC, ETH |
Minimum Deposit
DeltaStock requires a minimum deposit of 50 units in the account’s base currency. This requirement applies uniformly across all payment methods and account types, ensuring accessibility for all traders.
How to Withdraw
To withdraw funds from your DeltaStock account, follow these steps:
- Log in to your DeltaStock account.
- Navigate to the ‘Withdrawal’ section within the account dashboard.
- Select your preferred payment method for withdrawal.
- Enter the amount you wish to withdraw, ensuring it adheres to the limits.
- Confirm your withdrawal request and follow any additional verification steps required.
Customer Support
DeltaStock Customer Support Overview
Support Channels
DeltaStock provides a variety of contact methods to assist clients effectively. Customers can reach out via:
- Email: Clients can send inquiries to sales@deltastock.com or frontoffice@deltastock.bg for support.
- Live Chat: The live chat option is available on the Delta Trading platform, connecting users directly to customer service representatives.
- Telephone: Support is accessible through phone at +359 2 811 50 50 or +359 2 811 50 61 for dealers.
- Social Media: DeltaStock maintains a presence on various social media platforms for updates and customer engagement.
Service Availability
DeltaStock’s customer support operates 24 hours a day, five days a week, ensuring that help is available when needed. The support team is multilingual, providing assistance in several languages to accommodate a diverse client base.
Additional Resources
To enhance the trading experience, DeltaStock offers valuable resources such as video tutorials, market analysis, and webinars. These tools are designed to aid traders in making informed decisions and improving their trading skills.
Frequently Asked Questions
DeltaStock is regulated by the Financial Supervision Commission (FSC) of Bulgaria, which ensures compliance with EU standards under MiFID II. Client funds are protected through the maintenance of segregated accounts and are guaranteed by the Investor Compensation Fund (ICF), providing additional security for traders’ investments.
While it is not required to have a background in trading, it is recommended that you familiarize yourself with margin trading and derivatives contracts. DeltaStock offers a demo account that allows you to practice trading without financial risk, enabling you to gain experience before transitioning to a live account.
If you experience delays or issues with withdrawals, it is advisable to contact DeltaStock’s customer support through email, live chat, or telephone. They are available 24 hours a day, five days a week, and can assist you with your concerns regarding the withdrawal process.
DeltaStock offers two primary trading platforms: the proprietary Delta Trading platform and MetaTrader 5. Both platforms support various devices and provide advanced tools for technical analysis, real-time market news, multiple order types, and secure login methods, catering to different trading preferences and needs.
Related Forex Brokers
Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.