DCFX Logo

DCFX

Indonesia 2-5 years
Trusted
1.46
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI)
  • Diverse trading instruments: forex, commodities, indices, stocks, and cryptocurrencies
  • Advanced trading platforms: MetaTrader 4, MetaTrader 5, and DCFX Mobile App
  • Competitive account types with low minimum deposit requirements
  • Commitment to client fund protection through segregated accounts

Cons

  • Suspicious regulatory status with cloned licenses
  • Limited contact channels for customer support
  • Mixed reviews regarding withdrawal issues
  • Inaccessible website affecting user experience
  • High leverage options pose significant trading risks

Basic Information

Company Name
DCFX
Registered Region
Indonesia
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

John Doe
Jakarta

I opened an account with DCFX a year ago and initially had a good experience. However, when I tried to withdraw my funds, I faced numerous issues. It took weeks for them to process my request, and their customer support was unresponsive. I felt frustrated and concerned about the safety of my money.

Maria S.
Bandung

I’ve been trading with DCFX for about six months now. The trading platforms are user-friendly, and I appreciate the variety of instruments available. My withdrawals have been processed without any major issues, although the customer support could be a bit faster. Overall, a decent experience so far.

Budi Santoso
Surabaya

My experience with DCFX has been terrible. I attempted to withdraw my funds multiple times, but they kept giving excuses. It has been over three months, and I still haven’t received my money. I would advise anyone looking to trade to think twice before choosing this broker.

Linda R.
Medan

DCFX has been a great platform for my trading needs! The execution speed is impressive, and I love the features on MetaTrader 5. I feel well-supported, and the variety of trading instruments allows me to diversify my portfolio effectively. Highly recommend for both new and experienced traders!

DCFX Overview

DCFX is a financial services broker that operates primarily in Indonesia. Established within the last 2 to 5 years, DCFX focuses on providing tailored trading solutions to its clients. The broker is registered in Indonesia and is regulated by the Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI). With a commitment to transparency and integrity, DCFX aims to support both novice and experienced traders in their financial endeavors through a reliable trading environment.

The broker offers a diverse array of trading instruments, including forex, commodities, indices, and cryptocurrencies. DCFX is equipped with advanced trading platforms that enhance user experience, featuring tools and resources for effective trading. Customer support is available to assist traders, ensuring responsiveness and accessibility. The unique advantages of DCFX include its focus on leveraging technology to improve trading efficiency and a dedication to fostering a community of informed traders. Overall, DCFX positions itself as a competitive player in the forex market, committed to meeting the needs of its clients.

Is DCFX Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI) Indonesia Segregated Funds

Is DCFX Regulated and How Are Client Funds Protected?

DCFX is a financial services broker that operates in Indonesia and is regulated by the Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI). This regulatory oversight aims to ensure that the broker adheres to industry standards, providing a level of legitimacy to its operations. Client funds are protected through measures such as segregated accounts, which help ensure that client deposits are kept separate from the broker’s operational funds. This practice is crucial for enhancing the safety of client assets. DCFX is committed to maintaining transparency and integrity in its dealings, which further supports a reliable trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does DCFX Offer for Traders?

Platform Device Support Key Features Additional Services
MetaTrader 4 (MT4) Windows, macOS, iOS, Android 2FA security, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
MetaTrader 5 (MT5) Windows, macOS, iOS, Android Encryption, market depth view, one-click trading, economic calendar Demo accounts, VPS
Web Trading Web browsers Login security, symbol lookup, order types, push notifications None specified
DCFX Mobile App iOS, Android Biometric login, price alerts, market search, technical indicators None specified

DCFX provides a robust selection of trading platforms to cater to various trader needs. The MetaTrader 4 platform is widely recognized for its user-friendly interface and robust analytical tools, making it suitable for both beginners and experienced traders. MetaTrader 5 builds on these features with additional capabilities for advanced trading strategies. The web trading option offers flexibility for users who prefer not to download software, while the DCFX mobile app ensures traders can manage their accounts conveniently from anywhere. All platforms emphasize secure logins, fast order execution, real-time alerts, and effective search tools, providing a comprehensive trading experience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $30, Max $50,000 IDR, USD
E-Wallet (e.g., OVO, DANA) Instant No platform fee, 1.5% charge applied Min $10, Max $10,000 IDR
Credit/Debit Card Instant No platform fee Min $30, Max $5,000 IDR, USD

Minimum Deposit

DCFX requires a minimum deposit of $30 for the Standard Account and $5,000 for the Zero Account. This requirement is consistent regardless of the payment method used.

How to Withdraw

  1. Log in to your DCFX account.
  2. Navigate to the ‘Withdraw’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum withdrawal requirement.
  5. Submit your withdrawal request and wait for confirmation.
  6. Monitor the status of your withdrawal in the transaction history.

Customer Support

DCFX Customer Support Overview

Support Channels

DCFX offers multiple contact methods for customer support, ensuring that traders can easily get the assistance they need. The primary contact method is through email at support@dcfx.co.id. Additionally, traders can reach out via telephone for immediate help. While live chat options are not specified, the email and phone support channels are designed to address various inquiries effectively.

Service Availability

DCFX’s customer support operates from Monday to Friday, providing assistance during regular business hours. Although specific hours are not detailed, traders can expect timely responses to their inquiries. Currently, the support service is available in English, catering to a wider audience.

Frequently Asked Questions

Yes, DCFX is regulated by the Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI). Client funds are protected through measures such as segregated accounts, ensuring that client deposits are kept separate from the broker’s operational funds, which enhances the safety of client assets.

DCFX offers a diverse range of trading instruments, including forex (major pairs), commodities (such as gold and oil), indices (like the S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This variety caters to different trading strategies and preferences.

To open an account with DCFX, visit their official website, choose your preferred account type, complete the registration form, and verify your identity. The minimum deposit is $30 for the Standard Account and $5,000 for the Zero Account, allowing traders of various capital sizes to participate.

DCFX offers multiple customer support channels, primarily through email at support@dcfx.co.id and telephone for immediate assistance. Their support operates from Monday to Friday during regular business hours, and they provide service in English to cater to a broader audience.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.