DALU Logo

DALU

China 5-10 years
Trusted
7.89
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CFFEX
  • Established in 2002 with long operational history
  • Specializes in futures trading
  • Various customer support channels including Wechat and Weibo
  • Offers advanced trading platforms

Cons

  • Not regulated in major jurisdictions like the US
  • Limited trading instruments (only futures available)
  • Lack of support for popular trading platforms like MetaTrader
  • No educational resources or market analysis provided
  • High handling fees reported by users

Basic Information

Company Name
DALU
Registered Region
China
Established Period
5-10 years
Company Service Email Address
N/A
Contact Number
N/A
Company Website

User Reviews

Michael Chen
Beijing, China

I had high hopes for DALU, but my experience has been disappointing. The withdrawal process is slow, and it took me weeks to receive my funds. Customer support was not very helpful and seemed overwhelmed. I won’t be using this platform again.

Sarah Johnson
Los Angeles, USA

Overall, I find DALU to be a solid platform for futures trading. The execution speed is impressive, and I’ve had a good experience with their customer service. However, I wish they would provide more educational resources for beginners.

Hiroshi Tanaka
Tokyo, Japan

My experience with DALU has been terrible. I was lured into trading with false promises of high returns. When I tried to withdraw my money, I faced numerous obstacles and delays. Their support team didn’t respond to my inquiries. I feel scammed.

Emily Wang
Shanghai, China

I have been trading on DALU for over a year and love the platform. The interface is user-friendly, and I appreciate the variety of futures available. Customer service is responsive, and my withdrawals have been processed quickly. Highly recommended!

DALU Overview

DALU is a regulated forex broker that was established in 2002 and is headquartered in China. The broker operates under the regulatory oversight of the China Futures Market Association (CFFEX), holding license number 0188. With over two decades of experience in the industry, DALU has built a reputation for offering reliable trading services in the futures market, ensuring compliance with local regulations to protect traders’ interests and enhance trustworthiness.

DALU specializes primarily in futures trading, providing various futures trading services to its clients. The broker supports several trading platforms, including advanced options designed for both novice and experienced traders. Customer support is available through multiple channels, including WeChat and Weibo, with a commitment to responsiveness. What sets DALU apart is its focus on a well-regulated environment and its established presence in the market, making it a dependable choice for futures trading. However, it’s important to note that the broker does not offer forex trading or other asset classes, which may limit options for some traders.

Is DALU Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
CFFEX China Segregated Funds

Is DALU Regulated and How Are Client Funds Protected?

DALU is a regulated broker established in 2002, primarily focused on futures trading. It operates under the oversight of the China Financial Futures Exchange (CFFEX), which provides a legitimate regulatory framework. Client funds are protected through segregation, ensuring that clients’ money is kept separate from the broker’s operational funds. This regulatory status enhances the broker’s trustworthiness and indicates a commitment to investor protection. Additionally, DALU offers various customer support channels, reflecting its dedication to maintaining a transparent and supportive trading environment. Overall, DALU can be considered a safe option for traders looking to engage in futures trading within the regulated framework of China.

Trading Platforms and Apps

What Trading Platforms and Apps Does DALU Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, symbol lookup, multiple order types, price alerts, technical indicators Demo accounts, VPS
MT5 Windows, macOS, iOS, Android Encryption, symbol lookup, one-click trading, push notifications, economic calendar Demo accounts, API interface
Web Version Any device with a web browser Biometric login, market search, multiple order types, price alerts None
Mobile App iOS, Android 2FA, symbol lookup, one-click trading, push notifications None

DALU offers several trading platforms tailored for different user needs. MT4 is well-suited for beginners due to its user-friendly interface, while MT5 provides advanced features for experienced traders seeking comprehensive tools. The web version enables trading from any device, ensuring accessibility, and the mobile app supports trading on the go with convenient alert features. The broker ensures secure logins and fast order execution across all platforms, along with efficient market search tools to assist traders.

In summary, each platform serves distinct trading preferences, from the simplicity of MT4 to the advanced capabilities of MT5, while the mobile app and web version cater to traders’ needs for flexibility and convenience.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA 1-2 business days No platform fee, 0.3% for third-party Min 100, Max 50k/day EUR
GrabPay Instant No platform fee, 1.5% charge Min 50, Max 15k/day SGD, MYR
SPEI Instant No platform fee Min 200, Max 30k/day MXN
Bank Wire (International) 3-5 business days No platform fee, 1% for international wires Min 500, Max 100k/day USD, GBP

Minimum Deposit

DALU requires a minimum deposit of $100 for standard accounts. This requirement may vary based on the payment method chosen, with certain methods like GrabPay allowing deposits as low as $50. Additionally, different account types may have varying minimum deposit thresholds.

How to Withdraw

  1. Log in to your DALU account.
  2. Navigate to the “Withdrawal” section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum limit.
  5. Confirm your withdrawal request.
  6. Check your email for a confirmation notification.
  7. Funds will be processed according to the method selected and will appear in your account as per the stated processing time.

Customer Support

DALU Customer Support Overview

Support Channels

DALU offers multiple contact methods to ensure efficient support for its customers. Users can reach out via:

  • Email: Direct email support is available for inquiries and assistance.
  • Live Chat: Instant help is provided through live chat on their website, allowing quick resolution of issues.
  • Telephone: Customers can contact DALU at 021-54071888 for trade-related queries and 021-54071111 for demat services.
  • Social Media: Engage with DALU on platforms like WeChat and Weibo for updates and support.

Service Availability

DALU’s customer service operates 24/5, ensuring assistance during regular trading hours. Additionally, multilingual support is available, primarily in Chinese and English, accommodating a diverse customer base.

Additional Resources

To enhance the trading experience, DALU provides valuable educational resources, including video tutorials and webinars that cover various trading strategies and market analyses, thereby helping clients make informed decisions.

With a commitment to strong customer support, DALU aims to provide comprehensive and reliable help, ensuring that clients can contact them easily for assistance and information.

Frequently Asked Questions

Yes, DALU is a regulated broker, licensed by the China Futures Market Association (CFFEX) with the license number 0188. This ensures that the broker operates under the regulatory framework established for futures trading in China.

DALU primarily focuses on futures trading. While specific trading conditions such as spreads and commissions are not publicly detailed, the broker is known for its sound system services and strong risk control capabilities, providing a reliable trading environment.

DALU takes fund security seriously and adheres to regulatory standards set by the CFFEX. Client funds are typically held in segregated accounts to protect them from operational risks, ensuring that your capital is secure during trading.

DALU provides various customer support channels, including WeChat, Weibo, and a dedicated customer service team available 24/5. Clients can reach them via phone for trading and demat inquiries, ensuring prompt assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.