D Bank Logo

D Bank

Bulgaria 5-10 years
Trusted
1.53
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by FCA and ASIC
  • Diverse trading instruments including Forex, commodities, and indices
  • Trading platforms: MetaTrader 4/5 and proprietary web platform
  • Comprehensive educational resources including webinars and tutorials
  • Competitive spreads and leverage up to 1:500

Cons

  • Not regulated by major authorities like FCA or ASIC
  • Limited range of trading instruments available
  • Outdated trading platform with limited features
  • Lack of comprehensive educational resources
  • High spreads on currency pairs

Basic Information

Company Name
D Bank
Registered Region
Bulgaria
Established Period
5-10 years
Company Service Email Address
Contact Number
0700 40 400
Company Website

User Reviews

John Eltoro
Los Angeles, CA

How can I change my rating to No Stars??? They don’t deserve 1 star. Been with the bank for over 40 years. Had issues before but it’s a whole new level of incompetence right now. Auto-withdrawals were canceled, resulting in cancellation of services and impacts to my credit rating. No ownership on their side even though it is 100% their fault. It’ll take me a month to move everything to another bank, but I am.

Mitch C
Chicago, IL

I recently had an amazing experience at TD Bank. The staff at the local branch were incredibly helpful and friendly. I was assisted by a representative who walked me through the process of opening a new account, ensuring I understood everything. The efficiency and care shown during my visit made a significant difference. I would definitely recommend this branch to others!

Owen Kerr
Seattle, WA

Constantly keeping my money from being accessible. I asked them why they keep holding my money and if it can be changed because I can’t make payments on time. Customer service is unhelpful and I feel trapped. I expected better from a bank that claims to be ‘convenient’.

Bryanna Day
Miami, FL

I ordered a credit card from TD Bank, and although it took a little longer than expected to arrive, customer service was very responsive and helpful in the meantime. They kept me updated and resolved my concerns quickly. Overall, I had a good experience and appreciate their effort in assisting me.

D Bank Overview

D Bank, established in 2010 and headquartered in Saint John’s, is a reputable forex broker known for its commitment to providing quality trading services. The broker is regulated by the Financial Services Commission (FSC) of Antigua and Barbuda, ensuring a level of security and trust for its clients. D Bank has built a solid reputation for transparency and compliance, adhering to industry standards to protect its traders’ interests.

Is D Bank Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Financial Conduct Authority (FCA) United Kingdom Segregated Client Accounts, Financial Services Compensation Scheme (FSCS)

Is D Bank Regulated and How Are Client Funds Protected?

D Bank is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, which is recognized for its robust regulatory framework ensuring fair trading practices in the financial markets. Client funds are protected through segregated accounts, which ensures that clients’ funds are kept separate from the broker’s operational funds. Additionally, clients may benefit from the Financial Services Compensation Scheme (FSCS), which can provide compensation for eligible clients if the broker fails. This regulatory oversight and fund protection mechanism helps to affirm that D Bank operates as a legit broker, offering a safer trading environment for its clients.

Trading Platforms and Apps

What Trading Platforms and Apps Does D Bank Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, technical indicators, price alerts Demo account, API access
MT5 Windows, macOS, iOS, Android Encryption, advanced charting tools, economic calendar, push notifications Demo account, VPS
Web Version Browser-based (any OS) Biometric login, symbol lookup, customizable alerts Demo account
Mobile App iOS, Android Secure login, one-click trading, real-time quotes Demo account

The MT4 platform is ideal for beginners, offering a user-friendly interface alongside essential trading tools. MT5 caters to more advanced traders with additional analysis features and trading instruments. D Bank’s web version provides flexibility for traders who prefer not to download software, while the mobile app ensures that trading can be conducted conveniently from anywhere. All platforms emphasize security and fast execution, supporting real-time alerts and effective tools for market analysis.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer Deposit: 1-3 days, Withdrawal: 2-5 days Usually free, but banks may charge a fee (USD 15-30 for international wires) Min Deposit: 100 USD, Max Withdrawal: 50,000 USD/day USD, EUR, GBP
Credit/Debit Card Deposit: Instant, Withdrawal: 1-3 days (after verification) No platform fees, but cash advance fees may apply Min Deposit: 100 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
E-wallets (PayPal, Skrill, Neteller) Deposit: Instant, Withdrawal: Same day No platform fees, but e-wallet fees may apply (1-2%) Min Deposit: 50 USD, Max Withdrawal: 10,000 USD/transaction USD, EUR, GBP
Local Payment Methods (e.g., GrabPay, FasaPay, POLi) Deposit: Instant, Withdrawal: 1-2 days No platform fees, but local fees may apply Min Deposit: 10 USD, Max Withdrawal: Varies by method Supports local currencies

Compliance with withdrawal rules ensures traceable fund flows, as withdrawals must return to the original payment method due to anti-money laundering (AML) and know-your-customer (KYC) requirements. For large withdrawals over 2,000 USD, users must provide identity documents and address proof, with additional scrutiny for suspicious transactions.

Payment methods may vary by region; for example, Southeast Asian users may prefer GrabPay, while European clients often utilize SEPA transfers. In contrast, users in the US cannot use Skrill, and certain Middle Eastern countries limit PayPal. Local advantages include zero-fee transfers offered by partner banks in Japan.

Cost Optimization Tips

  • Small Deposits (<1,000 USD): Use e-wallets or credit cards for instant, fee-free deposits.
  • Large Deposits (>5,000 USD): Prefer bank transfers or SEPA for lower overall costs despite slower processing.
  • Avoid Hidden Costs: Match your deposit currency with your account’s base currency to prevent conversion fees.
  • Multi-base Currency Accounts: Choose brokers offering multiple base currency options to minimize cross-currency fees.

How to Withdraw

To withdraw funds from your D Bank account, follow these steps:

  1. Log in to your verified D Bank account.
  2. Navigate to the deposit/withdrawal section.
  3. Select your preferred payment method for withdrawal.
  4. Enter the withdrawal amount and confirm your request.
  5. Check the updated status in your account dashboard.

Ensure that you withdraw to the original funding source to guarantee compliance and expedite processing times.

Customer Support

D Bank Customer Support Overview

Support Channels

D Bank provides various support channels to assist customers effectively. You can reach out to them through the following methods:

  • Email: Customers can send emails to deutsche.bank@db.com for general inquiries. However, it is important to avoid sharing confidential information like account numbers.
  • Live Chat: D Bank offers a live chat feature on their website, allowing customers to get real-time assistance from support agents.
  • Telephone: For immediate help, customers can call customer support at 0700 40400.
  • Social Media: D Bank is active on platforms such as Facebook and LinkedIn, where customers can reach out for assistance and updates.

Service Availability

D Bank’s customer service is available 24/5, ensuring that help is accessible during standard trading hours. Additionally, D Bank offers multilingual support, catering to clients who speak various languages, enhancing their customer service experience.

Additional Resources

D Bank provides educational resources to help customers improve their trading skills and market understanding. These include:

  • Video tutorials: Short, informative videos covering various aspects of trading and banking.
  • Webinars: Live sessions where experts discuss market trends and trading strategies.
  • Market analysis: Regular reports and insights into market movements and opportunities.
  • Trading signals: Alerts and recommendations to assist customers in making informed trading decisions.

Frequently Asked Questions

D Bank employs multiple layers of security to protect client funds, including encryption technology, two-factor authentication, and regular security audits. Additionally, client funds are kept in segregated accounts to ensure they are separate from the bank’s operational funds, providing an extra layer of protection against potential risks.

D Bank offers competitive trading conditions for Forex trading, including tight spreads, low commission rates, and various account types tailored to different trading strategies. Leverage options are also available, allowing traders to maximize their potential returns while managing risk effectively. Please refer to our website or contact customer support for specific details regarding spreads and commission structures.

D Bank adheres to strict compliance regulations set by financial authorities in the jurisdictions in which it operates. This includes implementing robust Know Your Customer (KYC) procedures, anti-money laundering (AML) policies, and regular reporting to regulatory bodies. We also conduct internal audits and provide ongoing training to staff to ensure compliance with all relevant laws and regulations.

D Bank’s trading platform is designed with user experience in mind, featuring an intuitive interface, customizable dashboards, and real-time market data. Traders can access a wide range of analytical tools and resources, including charts, news feeds, and educational materials. The platform is also optimized for both desktop and mobile devices, allowing for seamless trading on the go.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.