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Cloudfutures

China 5-10 years
Trusted
7.85
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by CFFEX in China
  • Offers a variety of proprietary trading platforms
  • No minimum deposit or withdrawal requirements
  • Wide range of futures trading options
  • Established operational history of 5-10 years

Cons

  • No valid regulation in major jurisdictions
  • Limited trading instruments (only futures)
  • Unfamiliar proprietary trading platforms
  • No demo accounts available for practice
  • Lack of transparency regarding trading conditions

Basic Information

Company Name
Cloudfutures
Registered Region
China
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Alice Chen
Shanghai

I was really excited to trade with Cloudfutures, but my experience has been disappointing. The withdrawal process is incredibly slow. I initiated a withdrawal over a week ago and still haven’t seen the funds in my account. Customer support has been unresponsive, which only adds to my frustration. I expected better service from a regulated broker.

Michael Zhang
Beijing

Cloudfutures has been a game changer for me! The platform is fast and easy to use, making my trading experience seamless. I particularly appreciate the variety of trading platforms they offer. I had a few questions about my account, and their support team was quick to assist me. Overall, I’m very satisfied with my trading experience here.

John Smith
Guangzhou

I regret choosing Cloudfutures. I tried to contact support multiple times regarding a technical issue, and they never got back to me. It feels like they don’t care about their customers. I’m now considering switching to another broker, as this experience has been very disappointing.

Sarah Li
Shenzhen

I’ve been trading with Cloudfutures for about six months now, and I have had a generally positive experience. The execution speed is impressive, and I appreciate the variety of tools available for analysis. The only downside is that I wish their support could be a bit more responsive. But overall, I find the platform reliable and efficient.

Cloudfutures Overview

Cloudfutures, established in 2019, is a regulated forex broker based in China, specifically licensed by the China Financial Futures Exchange (CFFEX) to provide trading services in futures. With a focus on compliance and regulatory adherence, Cloudfutures operates under license number 0240, ensuring a level of trust and safety for its clients. The broker aims to provide a secure trading environment while catering to the growing demand for futures trading in the region.

Is Cloudfutures Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
CFFEX (China Financial Futures Exchange) China Segregated Funds

Is Cloudfutures Regulated and How Are Client Funds Protected?

Cloudfutures is a regulated broker under the China Financial Futures Exchange (CFFEX), which provides a level of oversight in the futures trading market. Client funds are protected through the use of segregated accounts, ensuring that clients’ assets are kept separate from the broker’s operational funds. This regulatory framework aims to enhance the safety of client funds, although it is important to note that investor protection schemes may differ from those in more established markets. Overall, while Cloudfutures operates under recognized regulation, potential clients should remain informed about the specific protections offered and assess their trading needs accordingly.

Trading Platforms and Apps

What Trading Platforms and Apps Does Cloudfutures Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS 2FA, multiple order types, technical indicators, symbol lookup API, VPS
Web Version Web browsers (Desktop and Mobile) Encryption, price alerts, market search No
Mobile App iOS, Android Biometric login, push notifications, one-click trading No

The MT4/MT5 platforms provide advanced trading tools suited for experienced traders, while the web version offers accessibility from any browser. The mobile app enhances trading convenience with secure logins and real-time alerts. Each platform ensures fast order execution and efficient market search capabilities, catering to various trading needs.

Cloudfutures emphasizes mobile trading flexibility and robust security measures across its platforms, promoting a seamless trading experience for users.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee, 0.5% for third-party banks Min 100, Max 10,000/day EUR, GBP
GrabPay Instant No platform fee, 1.5% charge Min 50, Max 15,000/day SGD, MYR
SPEI Instant No platform fee, 1% for transfers above 5,000 Min 100, Max 20,000/day MXN
Credit/Debit Card Instant No platform fee Min 50, Max 5,000/day USD, EUR
Bank Wire 3-5 business days No platform fee, $30 international fee Min 200, Max 50,000/day USD, EUR, GBP

Minimum Deposit

The minimum deposit requirement for Cloudfutures is $50 for most payment methods. However, this may vary based on the type of account you choose; for instance, VIP accounts may have different minimums. Additionally, certain regions may have specific requirements that could affect the minimum deposit.

How to Withdraw

To withdraw funds from your Cloudfutures account, follow these steps:

  1. Log in to your Cloudfutures account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred payment method for withdrawal.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal request and review any applicable fees.
  6. Submit your request and wait for processing.

Customer Support

Cloudfutures Customer Support Overview

Support Channels

Cloudfutures offers multiple support channels to assist customers effectively. Users can reach out via:

  • Email: For any inquiries, customers can contact support at YCFQH@cloudfutures.cn.
  • Live Chat: A real-time chat feature is available on the website for immediate assistance.
  • Telephone: Customers can call 4001119992 for direct support.
  • Social Media: Cloudfutures maintains social media profiles where customers can receive updates and assistance.

Service Availability

Cloudfutures provides customer support 24 hours a day, five days a week (24/5). This ensures that help is readily available during trading hours. Additionally, multilingual support is offered, catering to various languages to assist a diverse customer base.

Additional Resources

To further enhance the trading experience, Cloudfutures provides educational resources such as video tutorials and webinars. These resources are designed to help customers improve their trading skills and stay updated with market analysis.

Overall, Cloudfutures prioritizes customer support, ensuring that help is accessible and resources are available to assist traders in making informed decisions.

Frequently Asked Questions

Yes, Cloudfutures is regulated by the China Futures Market Regulatory Authority (CFFEX) and holds a valid futures trading license, ensuring compliance with local financial regulations.

Cloudfutures offers trading services specifically for futures. However, detailed information about trading conditions such as spreads, leverage, and commissions is not explicitly provided on their website, which may limit transparency.

Cloudfutures adheres to regulatory requirements for fund security, including segregating client funds from company funds. This helps protect your investments in case of operational issues.

Cloudfutures offers various proprietary trading platforms for both desktop and mobile devices. While these platforms are developed in-house, there is limited information available regarding their user-friendliness and functionality, which may vary by individual trader preferences.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.