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CloudEx Capital

United Kingdom 2-5 years
Trusted
1.37
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Variety of account options including Classic, Silver, Gold, and VIP
  • Accessible minimum deposit starting at $250
  • Educational webinars available for trader skill enhancement
  • WebTrader platform for direct market access
  • Customer support via phone for trading inquiries

Cons

  • Unregulated status raises investor protection concerns
  • Limited trading instruments (only Forex and Crude Oil)
  • WebTrader as the sole trading platform
  • Non-functional live support option
  • Potential withdrawal fees and inactivity fees not specified

Basic Information

Company Name
CloudEx Capital
Registered Region
United Kingdom
Established Period
2-5 years
Company Service Email Address
N/A
Contact Number
+447495750614

User Reviews

James Smith
London

I had high hopes when I started trading with CloudEx Capital, but my experience has been disappointing. The withdrawal process took longer than expected, and I faced difficulties reaching customer support. It’s frustrating when you can’t get timely assistance.

Sarah Johnson
Manchester

Overall, I’ve had a positive experience with CloudEx Capital. The WebTrader platform is user-friendly, and I appreciate the educational webinars they offer. However, I wish there were more trading instruments available. Still, it’s a solid choice for Forex and Crude Oil trading.

Michael Brown
Birmingham

My experience with CloudEx Capital has been terrible. I tried to withdraw my funds, but it took weeks, and their support was unresponsive. I regret choosing this broker, and I would advise others to be cautious.

Emily Davis
Liverpool

I’m really satisfied with CloudEx Capital! The minimum deposit is accessible, and I found the educational resources very helpful. The WebTrader platform works well for me, and I’ve had no issues with my trades so far.

CloudEx Capital Overview

CloudEx Capital is a recently established broker based in the United Kingdom, operating for a period of 2-5 years. This broker is unregulated, which means it does not fall under the oversight of any financial regulatory authority, potentially exposing traders to higher risks. Despite its unregulated status, CloudEx Capital offers trading services primarily focused on Forex and Crude Oil, providing traders with opportunities to engage in these markets.

Is CloudEx Capital Safe? Regulation Analysis

Regulatory Information

CloudEx Capital operates as an unregulated broker based in the United Kingdom. This lack of regulation means that it does not fall under the oversight of any recognized financial authority. Consequently, traders may face higher risks when engaging with this broker due to the absence of investor protection mechanisms typically enforced by regulatory bodies.

Is CloudEx Capital Regulated and How Are Client Funds Protected?

The broker is not regulated by any recognized financial authority. This unregulated status raises concerns regarding investor protection and the security of client funds, as there are no external frameworks in place to ensure the transparency and ethical practices of the broker. Traders may experience increased risks, including limited recourse in the event of disputes or issues arising from their trading activities.

Trading Platforms and Apps

What Trading Platforms and Apps Does CloudEx Capital Offer for Traders?

Platform Device Support Key Features Additional Services
WebTrader Web Browser (Windows, macOS) Secure login, multiple order types, price alerts Demo accounts available
Mobile App iOS, Android Biometric login, price alerts, market search Demo accounts available
MetaTrader 4 (MT4) Windows, macOS Two-factor authentication, advanced charting tools API interfaces available

CloudEx Capital primarily utilizes the WebTrader platform, which offers a straightforward interface for executing trades directly through web browsers. The mobile app enhances trading convenience by allowing users to access their accounts on-the-go, with secure login options and real-time alerts. The MT4 platform provides advanced features suitable for experienced traders, including robust security measures and comprehensive market analysis tools. Overall, these platforms support efficient trading experiences while ensuring secure access and valuable alert functionalities.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min $250, Max $50,000 USD, EUR
Credit/Debit Card Instant No platform fee Min $250, Max $10,000 USD, EUR
Cryptocurrency Instant No platform fee Min $250, Max $10,000 USD

Minimum Deposit

The minimum deposit requirement at CloudEx Capital is set at $250. This amount is consistent across all payment methods and does not vary by account type or region, making it accessible for beginners to start trading.

How to Withdraw

To withdraw funds from your CloudEx Capital account, follow these steps:

  1. Log in to your CloudEx Capital account.
  2. Navigate to the ‘Withdrawal’ section on the dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it adheres to the limits set by the broker.
  5. Submit your withdrawal request and await confirmation of processing.

Customer Support

CloudEx Capital Customer Support Overview

Support Channels

CloudEx Capital provides several support channels to assist its customers effectively. Traders can contact the broker via:

  • Email: Customers can reach out through the support email provided on the website for inquiries and assistance.
  • Live Chat: Although the live support button may not be functional, traders are encouraged to check for updates on this feature for immediate assistance.
  • Telephone: Customers can call +44 7495750614 for direct support regarding trading-related questions.
  • Social Media: CloudEx Capital may also maintain a presence on social media platforms for additional customer engagement.

Service Availability

CloudEx Capital’s customer support is available during business hours, although specific times are not detailed. It’s important to verify the hours of operation directly on their platform. The broker aims to provide multilingual support, but the specific languages offered are not listed.

Additional Resources

To enhance the trading experience, CloudEx Capital offers educational webinars that provide valuable insights into trading strategies and market analysis. These resources are designed to support traders in making informed decisions and improving their trading skills.

Frequently Asked Questions

No, CloudEx Capital operates as an unregulated broker based in the United Kingdom, which means it is not overseen by any recognized financial authority. This raises concerns regarding investor protection and the security of client funds.

CloudEx Capital primarily offers trading services in Forex currency pairs and Crude Oil commodities, providing traders with opportunities to engage in these specific markets.

The minimum deposit required to open an account with CloudEx Capital is $250, which is consistent across all account types.

Traders can reach CloudEx Capital’s customer support via telephone at +44 7495750614 or through the support email provided on their website for inquiries and assistance.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.