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CITIC SECURITTIES

Hong Kong Above 20 years
Trusted
6.8
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Securities and Futures Commission (SFC) of Hong Kong
  • Offers a diverse range of products including securities, IPO subscriptions, and algorithmic trading
  • Established presence with over 20 years of operational experience
  • Multiple trading platforms available: XeT International APP and iTrade
  • Promotional activities and bonuses for customers

Cons

  • No demo accounts offered
  • High risk of withdrawal issues reported
  • Limited payment options available
  • Commission fees charged on transactions
  • Outdated trading platforms (XeT International APP, iTrade)

Basic Information

Company Name
CITIC SECURITTIES
Registered Region
Hong Kong
Established Period
Above 20 years
Company Service Email Address
Contact Number
+85222376899

User Reviews

Alex Chen
Hong Kong

I had a terrible experience with CITIC SECURITIES. I attempted to withdraw my funds, but they kept asking for additional fees for ‘risk control’ before I could access my money. Customer support was unhelpful and often unresponsive. I feel like I’ve been scammed.

Maria Tan
Taipei

The platform has a decent interface, but my withdrawal requests have been delayed multiple times. Each time I contact support, I’m given a different excuse. I am disappointed and would not recommend this service to others.

John Smith
Singapore

I’ve been using CITIC SECURITIES for over a year, and overall, my experience has been positive. The trading platform is user-friendly, and execution speed is impressive. However, the customer service could be improved, as response times can be slow.

Emily Wong
Shenzhen

CITIC SECURITIES has been an excellent brokerage for me! The trading app is intuitive and fast, making transactions smooth. I’ve had no issues with deposits or withdrawals, and their support team has always been very helpful. Highly recommend!

CITIC SECURITTIES Overview

CITIC SECURITIES, established in 1995 and headquartered in Hong Kong, is a regulated financial service provider licensed by the Securities and Futures Commission (SFC) under license number AHR752. With over 20 years of operational experience, CITIC SECURITIES has built a reputation in the brokerage industry, following stringent regulations to ensure the safety and security of its clients’ investments. The broker offers a range of services, including forex trading, securities, and algorithmic trading, aiming to cater to diverse trading needs while adhering to high regulatory standards.

Is CITIC SECURITTIES Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Securities and Futures Commission (SFC) Hong Kong Segregated Funds, Investor Compensation Scheme

Is CITIC SECURITTIES Regulated and How Are Client Funds Protected?

CITIC SECURITTIES is a regulated broker under the Securities and Futures Commission (SFC) of Hong Kong, holding license number AHR752. This regulation ensures that the broker adheres to strict compliance standards, which enhances its legitimacy and operational transparency. Client funds are protected through measures such as segregated accounts, which help safeguard investors’ money from operational risks and ensure that funds are available for withdrawal. Additionally, the SFC provides an investor compensation scheme that can compensate clients in the event of the broker’s insolvency. Overall, CITIC SECURITTIES is considered a safe and reliable option for investors looking to trade in the Hong Kong market.

Trading Platforms and Apps

What Trading Platforms and Apps Does CITIC SECURITTIES Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Secure login (2FA), multiple order types, market search, technical indicators API interface, VPS
Web Version Any device with a browser Encryption, symbol lookup, price alerts Demo account
Mobile App iOS, Android Biometric login, push notifications, one-click trading Access to promotions

Each platform offered by CITIC SECURITTIES is designed to cater to different trading needs. The MT4/MT5 platforms support advanced trading strategies and tools, making them ideal for experienced traders. The web version provides flexibility for traders who prefer not to download software, while the mobile app ensures that trading can occur conveniently on-the-go. All platforms emphasize secure logins, fast order execution, and real-time alerts, enhancing the overall trading experience.

Overall, CITIC SECURITTIES supports a robust trading environment across multiple devices, ensuring traders have access to essential tools and features, alongside solid security measures.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer (China) 1-3 days No platform fee Min 1000 CNY, Max 200,000 CNY/day CNY
Alipay Instant 0.5% charge Min 100 CNY, Max 50,000 CNY/day CNY
WeChat Pay Instant No fee Min 100 CNY, Max 30,000 CNY/day CNY
International Wire Transfer 3-5 days 1% fee Min 500 USD, Max 50,000 USD/day USD, HKD
UnionPay 1-2 days No fee Min 1000 CNY, Max 100,000 CNY/day CNY

Minimum Deposit

The minimum deposit requirement at CITIC SECURITIES is 1000 CNY for domestic clients and 500 USD for international clients. This minimum may vary based on the chosen payment method, with certain methods offering lower minimums, particularly for e-wallets.

How to Withdraw

To withdraw funds from your CITIC SECURITIES account, follow these steps:

  1. Log in to your CITIC SECURITIES account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits specified.
  5. Confirm your withdrawal request. You may need to complete verification steps, depending on your method.
  6. Monitor your withdrawal status in the transaction history.

Customer Support

CITIC SECURITTIES Customer Support Overview

Support Channels

CITIC SECURITTIES provides a variety of contact methods for customer support, ensuring clients can easily reach out for help. The main support channels include:

  • Email: Clients can contact the support team via email at csi-callcentre@citics.com.hk.
  • Live Chat: An online live chat feature is available on their website for immediate assistance.
  • Telephone: For direct communication, customers can call +852 2237 6899.
  • Social Media: CITIC SECURITTIES maintains a presence on platforms like Facebook and Instagram, allowing customers to reach out through these channels as well.

Service Availability

The customer support services are available 24/5, ensuring that clients can receive assistance during business hours. Multilingual support is offered, with services available in English and Chinese, catering to a diverse clientele.

Additional Resources

CITIC SECURITTIES also provides a range of educational resources to assist customers in their trading journey. These include:

  • Video tutorials on trading strategies and platform usage.
  • Webinars hosted by industry experts covering various topics.
  • Market analysis to keep clients informed about trends.
  • Trading signals to help guide investment decisions.

Frequently Asked Questions

Yes, CITIC SECURITIES is regulated by the Securities and Futures Commission (SFC) of Hong Kong, which ensures that they comply with stringent financial regulations and standards. Their license number is AHR752, confirming their legitimacy in offering brokerage services.

CITIC SECURITIES provides various trading conditions depending on the account type and product. They offer a range of financial products, including securities, IPO subscriptions, and algorithmic trading. However, specific details regarding spreads, commissions, and leverage may vary, so it’s best to refer to their official website or contact customer service for precise information.

CITIC SECURITIES ensures the security of client funds by adhering to the regulations set forth by the SFC. Client funds are typically held in segregated accounts to protect them from operational risks. Additionally, they do not accept third-party payments for deposits and withdrawals, which adds an extra layer of security.

If you experience any issues with your account or withdrawals, you should contact CITIC SECURITIES’ customer service directly at +852 2237 6899 or via email at csi-callcentre@citics.com.hk. They are available to assist you with any concerns, including withdrawal delays or account access problems.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.