Carbon Capital Logo

Carbon Capital

Colombia 5-10 years
Trusted
1.5
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including forex, commodities, stocks, and cryptocurrencies
  • Competitive trading conditions with low spreads and high leverage options
  • Access to popular trading platforms like MT4/MT5 and proprietary Carbon Trader
  • Multiple account types catering to different trader profiles and needs
  • Comprehensive educational resources including webinars and tutorials for trader development

Cons

  • Not regulated by any recognized financial authority
  • Lack of formal client fund protection measures
  • Limited customer support options
  • Deposit and withdrawal fees may apply
  • Potential issues with fund withdrawals reported by users

Basic Information

Company Name
Carbon Capital
Registered Region
Colombia
Established Period
5-10 years
Company Service Email Address
Contact Number
N/A

User Reviews

Carlos Mendoza
Bogotá, Colombia

I have faced considerable issues with withdrawals from Carbon Capital. It often takes longer than expected, and I’ve had to reach out multiple times for updates. The lack of regulatory oversight makes me nervous about the safety of my funds.

Sofia Ramirez
Medellín, Colombia

My experience with Carbon Capital has been very disappointing. Customer support is lacking, and I encountered difficulties in getting my money out. I would not recommend this broker due to the concerns I have about fund safety and withdrawal processes.

Andres Gutierrez
Cali, Colombia

I’ve had a good experience with Carbon Capital overall. The trading platforms are user-friendly, and I appreciate the variety of instruments available. While I had some minor issues with response times from customer support, the trading conditions are solid.

Lucia Torres
Barranquilla, Colombia

Carbon Capital has been a great choice for my trading needs. The execution speed is impressive, and I love the educational resources they provide. I feel well-supported in my trading journey and appreciate the diverse trading instruments available.

Carbon Capital Overview

Carbon Capital, formally known as Carbon Pro FX, LTD, is a forex broker established in Colombia, operating for approximately 5 to 10 years. The broker is dedicated to providing a robust trading environment for investors, focusing on forex trading and related financial services. Carbon Capital is committed to maintaining transparency and compliance in its operations, ensuring clients can trust in its capabilities and offerings.

Is Carbon Capital Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
N/A Colombia N/A

Is Carbon Capital Regulated and How Are Client Funds Protected?

Carbon Capital, also known as Carbon Pro FX, LTD, is not regulated by any recognized financial authority. As a result, clients may face significant risks when trading with this broker, including a lack of investor protection and potentially higher chances of fraud. The absence of regulatory oversight means that there are no mandated fund protection measures in place, which can leave client funds vulnerable in the event of operational issues or insolvency.

Trading Platforms and Apps

What Trading Platforms and Apps Does Carbon Capital Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS, iOS, Android Secure login, multiple order types, technical indicators Demo accounts, API access
Web Version Any device with a web browser Encryption, market search, price alerts Demo accounts
Mobile App iOS, Android Biometric login, one-click trading, push notifications Demo accounts

Carbon Capital provides a range of trading platforms tailored to meet the needs of different traders. The MT4/MT5 platforms cater to experienced traders, offering extensive tools and features for advanced trading strategies. The web version facilitates easy access from any device, while the mobile app enhances convenience for traders on the go, supporting secure logins and real-time alerts. Overall, these platforms ensure fast order execution, effective market searches, and a range of additional services to support traders in their strategies.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 days No platform fee Min 100, Max 10k/day USD, COP
Credit/Debit Card Instant No platform fee, 2% third-party charge Min 50, Max 5k/day USD
Cryptocurrency Instant No platform fee Min 50, Max 20k/day BTC, ETH

Minimum Deposit

Carbon Capital requires a minimum deposit to open an account. The minimum deposit varies by account type, with specific amounts determined for the Platinum and Carbon Accounts. It is important to check the details for each account type when making a deposit.

How to Withdraw

  1. Log in to your Carbon Capital account.
  2. Navigate to the withdrawal section of the platform.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, adhering to the limits set by the broker.
  5. Submit the withdrawal request for processing.
  6. You will receive a confirmation of your request, and the funds will be processed according to the chosen method’s timing.

Customer Support

Carbon Capital Customer Support Overview

Support Channels

Carbon Capital provides several contact methods to ensure customer support is accessible and efficient. Traders can reach out via:

  • Email: Clients can send inquiries to Carbon Capital’s support email for assistance.
  • Live Chat: An instant messaging option available on the broker’s website for real-time help.
  • Telephone: Customers can call the support team during business hours for direct assistance.
  • Social Media: Carbon Capital engages with clients through various social media platforms, offering updates and support.

Service Availability

Carbon Capital’s customer support operates during standard business hours, providing assistance 24/5. Multilingual support is available, ensuring that clients can communicate in their preferred language for effective service.

Frequently Asked Questions

Carbon Capital, also known as Carbon Pro FX, LTD, is not regulated by any recognized financial authority. This means that there are no mandated fund protection measures in place, which can leave client funds vulnerable. The broker emphasizes transparency in its operations, but clients should be aware of the risks involved due to the lack of regulatory oversight.

Carbon Capital offers a diverse range of trading instruments, including forex (major pairs), commodities (such as gold and oil), indices (like the S&P 500 and NASDAQ), stocks (from the US and UK), and cryptocurrencies (including BTC and ETH). This variety allows traders to develop flexible strategies that align with their investment goals.

Carbon Capital provides two main account types: the Platinum Account, targeted at experienced traders, which offers low spreads and high leverage, and the Carbon Account, aimed at corporate clients, which features commission-free trading with wider spreads. Each account type has specific minimum deposit requirements.

Carbon Capital offers multiple customer support channels, including email, live chat, telephone, and social media. The support operates during standard business hours, providing assistance 24/5, with multilingual support available to accommodate clients’ needs.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.