CapitalXtend
Pros and Cons
Pros
- Regulated by the Financial Services Commission of Mauritius
- Diverse trading instruments including forex, commodities, indices, stocks, and cryptocurrencies
- Advanced trading platforms: MT4 and MT5
- 24/7 multilingual customer support available
- Client funds protected by insurance coverage up to $1 million
Cons
- Offshore regulation may raise security concerns
- Negative feedback regarding withdrawal difficulties
- Limited deposit and withdrawal options compared to other brokers
- Mixed customer satisfaction ratings
- Complex fee structure may confuse traders
Basic Information
User Reviews
CapitalXtend Overview
CapitalXtend is a forex broker established in Mauritius and has been operational for approximately 5 to 10 years. The broker is known for its commitment to providing a reliable trading environment for its clients and aims to enhance their trading experience through innovative tools and services. CapitalXtend operates with a focus on transparency and client security, ensuring that traders can engage in the markets with confidence and peace of mind.
The broker offers a diverse range of trading instruments, including forex, commodities, indices, and cryptocurrencies, catering to both novice and experienced traders. CapitalXtend features advanced trading platforms that provide essential tools and functionalities for effective trading, along with 24/7 customer support available in multiple languages. By combining robust technology with a dedicated support team, CapitalXtend strives to deliver an efficient trading experience that empowers its users to make informed trading decisions.
Is CapitalXtend Safe? Regulation Analysis
Regulatory Information
| Regulatory Authority | Country/Region | Fund Protection Measures |
|---|---|---|
| Financial Services Commission | Mauritius | Segregated Funds, Membership in Financial Commission |
Is CapitalXtend Regulated and How Are Client Funds Protected?
CapitalXtend is regulated by the Financial Services Commission of Mauritius, which grants the broker an investment dealer license. This regulatory framework is designed to ensure that CapitalXtend adheres to stringent compliance and operational standards, providing a level of oversight that enhances trader safety. Client funds are protected through a combination of measures, including the segregation of funds, which ensures that clients’ money is kept separate from the broker’s operational funds. Additionally, CapitalXtend is a member of the Financial Commission, which offers dispute resolution services and provides coverage for claims up to €20,000 per case. Furthermore, CapitalXtend offers a client funds insurance policy that covers up to $1 million, underwritten by Lloyd’s, adding an extra layer of security for traders. These measures collectively contribute to a safe trading environment.
Trading Products and Services
What Trading Instruments Does CapitalXtend Offer?
| Asset Category | Available Products | Total Count (if available) |
|---|---|---|
| Forex | Major Pairs / Examples | Many |
| Commodities | Gold, Oil | Many |
| Indices | S&P 500, NASDAQ | Many |
| Stocks | US, UK | Many |
| Cryptocurrencies | BTC, ETH | Many |
CapitalXtend offers a diverse range of trading instruments designed to cater to the needs of various traders, from beginners to seasoned professionals. By providing multiple asset categories, including forex, commodities, indices, stocks, and cryptocurrencies, the broker ensures that users have access to a broad spectrum of markets. This diversity allows traders to implement various strategies, whether they prefer short-term trades or long-term investments. The comprehensive range of available products also facilitates effective portfolio diversification, empowering traders to adapt to changing market conditions and optimize their trading performance.
Account Types and Trading Conditions
What Account Types and Fees Does CapitalXtend Offer?
| Account Type | Target User Group | Key Characteristics | Applicability Notes |
|---|---|---|---|
| Standard Account | Beginners | Low minimum deposit, easy access to trading | Suitable for small-capital practice |
| ECN Account | Experienced traders | No hidden commissions, direct market access | Requires higher initial investment |
| Pro ECN Account | Professional traders | Low spreads, high leverage | Requires significant trading volume |
| Platinum Account | High-net-worth individuals | Exclusive benefits, personalized service | Requires substantial capital investment |
Account Opening Process
To open an account with CapitalXtend, clients need to follow a straightforward process. This involves submitting personal, employment, and financial information. Identity verification is required, which includes providing an ID and proof of address. Clients also have the flexibility to upgrade to a professional account later, depending on their trading experience and volume.
Trading Fees
| Product | Spread (pips) | Commission | Notes |
|---|---|---|---|
| Forex (Major Pairs) | From 0.8 | $0 (ECN: $3 per lot) | Tight spreads for majors |
| CFDs (Stocks, Indices) | From 1.2 | $0 | Competitive for popular indices |
| Cryptocurrencies | From 1.0% | 0.1% | Variable depending on volatility |
Other Fees
CapitalXtend may charge various fees related to trading activities, which can include deposit and withdrawal fees, inactivity fees, and overnight interest (swap rates). Additionally, clients should be aware of any currency conversion fees that may apply when trading in different currencies.
Trading Platforms and Apps
What Trading Platforms and Apps Does CapitalXtend Offer for Traders?
| Platform | Device Support | Key Features | Additional Services |
|---|---|---|---|
| MT4 | Windows, macOS, iOS, Android | Two-factor authentication, one-click trading, multiple order types, price alerts, technical indicators | Demo accounts, VPS |
| MT5 | Windows, macOS, iOS, Android | Advanced charting tools, market depth, automated trading, push notifications | Demo accounts, VPS |
| Web Version | Any device with internet access | Secure login, market search, order types, real-time alerts | Demo accounts |
| Mobile App | iOS, Android | Secure login, price alerts, market search | Demo accounts |
The MT4 platform is ideal for beginners with its user-friendly interface and essential trading features, while MT5 caters to advanced traders requiring comprehensive tools for analysis and automation. The web version enhances accessibility, enabling trading from any device, and the mobile app allows traders to manage their accounts conveniently on-the-go. All platforms prioritize secure logins, fast order execution, and efficient search tools, contributing to a robust trading environment.
Deposit and Withdrawal
Deposit and Withdrawal Options
| Payment Method | Processing Time | Fees | Limits | Base Currency Options |
|---|---|---|---|---|
| Bank Transfer | 3–5 business days | No platform fee | Min 100, Max 50,000 | USD, EUR |
| Credit/Debit Card | Instant | No platform fee, 2% card charge | Min 50, Max 20,000 | USD, EUR |
| e-Wallets (e.g., Skrill, Neteller) | Instant | No platform fee, 1.5% e-wallet charge | Min 50, Max 10,000 | USD, EUR |
| Cryptocurrency | Instant | No platform fee | Min 50, Max 5,000 | BTC, ETH |
Minimum Deposit
CapitalXtend requires a minimum deposit of $50 for the Standard Account. This amount may vary based on account type or payment method selected. Higher minimums may apply for specific account types such as ECN or Pro ECN, which are designed for more experienced traders.
How to Withdraw
- Log in to your CapitalXtend account.
- Navigate to the ‘Withdrawal’ section in your account dashboard.
- Select your preferred withdrawal method.
- Enter the amount you wish to withdraw, adhering to the limits set.
- Confirm your withdrawal request and submit it.
- Check your email for a confirmation and tracking details.
Customer Support
CapitalXtend Customer Support Overview
Support Channels
CapitalXtend provides multiple support channels to assist its clients effectively. Traders can reach out via:
- Email: Clients can contact the support team at support@capitalxtend.com for assistance.
- Live Chat: Available on the website for instant help during trading hours.
- Telephone: For direct communication, clients can call +357 25056441.
- Social Media: CapitalXtend maintains a presence on various social media platforms to provide updates and engage with users.
Service Availability
Customer support at CapitalXtend is available 24/7, ensuring assistance is accessible whenever clients need help. The support team is multilingual, providing services in several languages to cater to a diverse clientele.
Additional Resources
In addition to direct support, CapitalXtend offers a range of educational resources to enhance the trading experience. Clients can access video tutorials, webinars, market analysis, and trading signals to improve their trading skills and market understanding.
Frequently Asked Questions
CapitalXtend is regulated by the Financial Services Commission of Mauritius and employs several fund protection measures, including segregated accounts for client funds and membership in the Financial Commission, which offers dispute resolution services. Additionally, client funds are insured up to $1 million, providing an extra layer of security.
CapitalXtend offers a diverse range of trading instruments across various asset categories, including forex, commodities, indices, stocks, and cryptocurrencies. This variety allows traders to implement different strategies and diversify their portfolios effectively.
Withdrawals at CapitalXtend can be requested at any time through the secure client portal. The processing time is typically one business day, although it may take additional time depending on the payment method used. It’s important to ensure that all withdrawal details are correct to avoid delays.
CapitalXtend provides 24/7 customer support through multiple channels including email, live chat, and telephone. The support team is multilingual, ensuring that assistance is accessible for clients from various backgrounds and regions.
Related Forex Brokers
Risk Disclosure
Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.