Capital Fx Logo

Capital Fx

The Virgin Islands 2-5 years
Trusted
1.32
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Multiple tradable assets including Forex, shares, cryptos, and commodities
  • Free demo account available for practice trading
  • Fast withdrawal processing options
  • Customer support provided via email
  • User-friendly trading platform options

Cons

  • No valid regulatory oversight
  • High withdrawal commission fees
  • Lack of transparency in account details
  • Limited educational resources available
  • Negative user reviews regarding withdrawals

Basic Information

Company Name
Capital Fx
Registered Region
The Virgin Islands
Established Period
2-5 years
Company Service Email Address
Contact Number
N/A
Company Website

User Reviews

Carlos M.
Mexico City, Mexico

I had a frustrating experience with Capital Fx. When I tried to withdraw my funds, they demanded a commission of over 28%. This seems excessive and feels like a tactic to keep my money. I would not recommend them due to this issue.

Jessica L.
Miami, Florida, USA

I’ve been trading with Capital Fx for three years and have had a positive experience. The platform is user-friendly and I’ve received great support from my advisor. My withdrawals have been processed quickly without any issues.

Diego R.
Santiago, Chile

Worst broker ever! I made a profit and when I requested my funds, they said I had to pay a huge withdrawal fee. After completing the required trades, they changed the rules. I feel cheated. Stay away from Capital Fx!

Emily T.
Toronto, Canada

Capital Fx has been a reliable platform for my trading needs. The speed of transactions is impressive, and I appreciate their customer service. I did face some minor issues with withdrawals, but overall, I’m satisfied with their service.

Capital Fx Overview

Capital Fx, established in 2021 and headquartered in the British Virgin Islands, operates as a forex broker without valid regulatory oversight. Despite claiming to be regulated by various authorities, it has no verifiable licenses, which raises significant concerns regarding its trustworthiness. This broker primarily focuses on providing trading services for a range of instruments, including forex, commodities, shares, and cryptocurrencies. As potential traders explore their options, it is crucial to understand the risks involved due to the broker’s lack of regulation, which can affect the safety of funds and overall trading experience.

Is Capital Fx Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
No valid regulation British Virgin Islands No investor protection

Is Capital Fx Regulated and How Are Client Funds Protected?

Capital Fx is not regulated by any recognized financial authority, which raises significant concerns regarding its legitimacy and safety for traders. As it operates without oversight, client funds are not protected by any investor compensation schemes or segregated accounts. This absence of regulation can expose traders to potential risks such as fraud and difficulty in withdrawing funds. Additionally, reports from users indicate issues with high withdrawal fees and complications in accessing their funds. Therefore, it is crucial for potential clients to consider these factors before engaging with Capital Fx.

Trading Platforms and Apps

What Trading Platforms and Apps Does Capital Fx Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android Two-factor authentication, multiple order types, technical indicators, symbol lookup Demo account, API interface
MT5 Windows, macOS, iOS, Android Advanced charting tools, order types, economic calendar, price alerts Demo account, VPS
Web Version Any device with internet access Secure login, one-click trading, push notifications, market search None
Mobile App iOS, Android Convenient login, real-time alerts, quick order execution Demo account

Capital Fx offers a range of trading platforms suited for different trading styles. MT4 is a popular choice for standard trading functionalities, while MT5 provides advanced tools for experienced traders. The mobile app enhances trading convenience, allowing users to trade on the go with real-time alerts. All platforms emphasize secure login methods and efficient order execution, ensuring a smooth trading experience.

Overall, Capital Fx supports diverse trading environments with its various platforms, catering to both novice and experienced traders through mobile accessibility and robust security measures.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
SEPA Transfer 1-2 business days No platform fee Min 100, Max 50k/day EUR, USD
GrabPay Instant No platform fee, 2% third-party fee Min 50, Max 10k/day SGD, USD
SPEI Instant No platform fee Min 200, Max 30k/day MXN, USD
Credit/Debit Card Instant No platform fee, 1.5% charge for deposits Min 50, Max 20k/day USD, GBP
Bank Wire Transfer 3-5 business days No platform fee Min 500, Max 100k/day EUR, USD

Minimum Deposit

Capital Fx requires a minimum deposit of $100 to open a trading account. This minimum may vary based on the payment method chosen, with certain methods like bank wire transfers requiring a minimum of $500. Additionally, account types may also influence the minimum deposit requirement.

How to Withdraw

To withdraw funds from your Capital Fx account, follow these steps:

  1. Log in to your Capital Fx account.
  2. Navigate to the ‘Withdrawal’ section.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm the withdrawal request and review any applicable fees.
  6. Submit your request and wait for the processing time as specified for your chosen method.

Customer Support

Capital Fx Customer Support Overview

Support Channels

Capital Fx offers multiple contact methods to ensure customers receive the help they need. Customers can reach out via:

  • Email: For detailed inquiries, customers can contact support@capitalfxweb.com.
  • Live Chat: Available on their website for instant assistance during business hours.
  • Telephone: Customers can also connect through phone support for immediate help.
  • Social Media: Capital Fx maintains a presence on various social media platforms, allowing users to communicate and receive updates.

Service Availability

Capital Fx provides customer support 24/5, ensuring assistance is available during trading hours throughout the week. They offer multilingual support, accommodating various languages to enhance customer service.

Frequently Asked Questions

No, Capital Fx is not a regulated broker. It claims to be authorized by various regulatory bodies, but it does not hold valid regulatory licenses. This raises potential risks for clients regarding fund security and compliance.

Capital Fx offers two types of accounts: a Standard Account and a Professional Account. However, details such as spreads, commissions, and leverage ratios are not disclosed, which can affect traders’ decision-making. It is advisable to carefully evaluate the terms before trading.

While Capital Fx provides fast withdrawal processing and offers different payment methods, it lacks transparency regarding the security measures in place for client funds. Clients should be cautious and consider the potential risks associated with trading with an unregulated broker.

Capital Fx provides customer support via email at support@capitalfxweb.com. However, due to mixed reviews regarding their service quality, it is recommended to reach out directly to assess response times and support effectiveness.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.