Capital 19 Logo

Capital 19

Australia 10-15 years
Trusted
4.42
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Regulated by the Australian Securities and Investments Commission (ASIC)
  • Diverse trading instruments including forex, stocks, options, and commodities
  • Advanced trading platforms: MT4, web version, and mobile app
  • Multiple account types catering to various trader needs
  • Strong customer support with various communication channels

Cons

  • Limited regulatory transparency raises trust concerns
  • Higher fees for small trading volumes
  • Complicated account opening process requiring printed documents
  • Single account currency (AUD) leads to conversion fees
  • Insufficient educational resources for traders

Basic Information

Company Name
Capital 19
Registered Region
Australia
Established Period
10-15 years
Company Service Email Address
Contact Number
+61290020360
Company Website

User Reviews

Emily Johnson
Sydney

I’ve been trading with Capital 19 for over a year now and have found their MT4 platform to be exceptionally user-friendly. The customer support team has been very responsive whenever I needed assistance, making the trading experience smoother. I appreciate the variety of trading instruments available, especially in Forex and commodities. Overall, a solid choice for traders looking for good service and reliable trading options.

Michael Smith
Melbourne

Capital 19 has exceeded my expectations as a forex trader. Their platforms are top-notch, and the execution speed is impressive. I’ve had positive interactions with their support team, who are always ready to help. I enjoy the educational content they provide, which has helped me improve my trading strategies. Highly recommend them for both new and experienced traders!

Sarah Lee
Brisbane

I’ve faced several issues with withdrawals from my Capital 19 account. The process seems overly complicated, and it took much longer than expected to receive my funds. Additionally, I found their customer support to be lacking in efficiency, often taking too long to respond. I’m disappointed and considering looking for another broker.

James Carter
Perth

My experience with Capital 19 has been frustrating. I encountered numerous problems during the account opening process, which required excessive documentation and was quite cumbersome. The lack of clarity in their fees is also concerning. I reached out for support and received vague answers that didn’t resolve my issues. I wouldn’t recommend this broker.

Capital 19 Overview

Capital 19, officially known as Capital 19 Pty Ltd, is an Australian forex broker established approximately 10 to 15 years ago, making it a well-established player in the financial services industry. Headquartered in Sydney, Australia, Capital 19 operates under regulatory supervision, being licensed by the Australian Securities and Investments Commission (ASIC) with the license number 441891. This regulatory oversight ensures that the broker adheres to stringent standards, fostering a sense of trust and reliability among its clients in the competitive forex trading landscape.

Capital 19 offers a diverse range of trading instruments, with a particular focus on forex trading, among other asset classes. The broker provides advanced trading platforms that support various functionalities, enabling traders to access markets efficiently. Customer support is available to assist users, offering multiple channels for communication. Capital 19 aims to differentiate itself through its commitment to providing exceptional service and a robust trading experience, positioning itself as a reliable choice for both novice and experienced traders seeking opportunities in the forex market.

Is Capital 19 Safe? Regulation Analysis

Regulatory Information

Regulatory Authority Country/Region Fund Protection Measures
Australian Securities and Investments Commission (ASIC) Australia Segregated Funds, Professional Liability Insurance, Membership in Australian Financial Complaints Authority (AFCA)

Is Capital 19 Regulated and How Are Client Funds Protected?

Capital 19 is regulated by the Australian Securities and Investments Commission (ASIC), holding license number 441891. This regulatory oversight assures clients of the broker’s compliance with rigorous standards set forth by ASIC. Client funds are protected through various measures, including segregated accounts that separate client funds from the broker’s operational funds, ensuring that they are safeguarded in the event of financial difficulties. Additionally, Capital 19 offers a professional liability insurance program, providing coverage for losses resulting from the company’s unlawful actions, thereby enhancing the safety of client investments. Furthermore, as a member of the Australian Financial Complaints Authority (AFCA), clients have access to dispute resolution services, reinforcing the broker’s commitment to fair treatment and investor protection.

Trading Platforms and Apps

What Trading Platforms and Apps Does Capital 19 Offer for Traders?

Platform Device Support Key Features Additional Services
MT4 Windows, macOS, iOS, Android 2FA, multiple order types, price alerts, technical indicators Demo account, VPS
Web Version Any device with a web browser Encryption, symbol lookup, one-click trading, push notifications Demo account
Mobile App iOS, Android Biometric login, market search, price alerts, push notifications Demo account

Each platform offered by Capital 19 has distinct advantages. MT4 suits advanced traders with its comprehensive tools for technical analysis and automated trading. The web version provides easy access from any browser, ensuring traders can operate without needing to download software. The mobile app enhances flexibility, allowing users to trade on the go with robust security measures and real-time alerts. Overall, Capital 19 supports mobile trading, secure logins, quick order execution, and efficient search tools, making it suitable for a variety of trading preferences.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 1-3 business days No platform fee Min 100 AUD, Max 50,000 AUD AUD, USD
Credit/Debit Card Instant No platform fee Min 50 AUD, Max 20,000 AUD AUD, USD
e-Wallet (e.g., PayPal) Instant 1.5% charge Min 50 AUD, Max 10,000 AUD AUD, USD
Cryptocurrency Instant No platform fee Min 0.01 BTC, Max 5 BTC AUD, USD

Minimum Deposit

Capital 19 requires a minimum deposit of 50 AUD for most payment methods. However, this amount may vary based on the chosen payment method or account type. For instance, some payment methods may have higher minimum requirements, while certain account types may offer reduced minimums.

How to Withdraw

To withdraw funds from your Capital 19 account, follow these steps: 1. Log in to your Capital 19 account. 2. Navigate to the ‘Withdrawal’ section in your account dashboard. 3. Select your preferred withdrawal method (e.g., bank transfer, e-wallet). 4. Enter the withdrawal amount and any necessary account details. 5. Confirm the withdrawal request. 6. Monitor the processing status and check your account for the funds within the specified time frame.

Customer Support

Capital 19 Customer Support Overview

Support Channels

Capital 19 provides various support channels to ensure that customers receive the help they need. Clients can reach out via:

  • Email: Customers can send inquiries to capital19@capital19.com.
  • Live Chat: Accessible through the broker’s website for instant assistance.
  • Telephone: Customers can call +61 2 9002 0360 for support.
  • Social Media: Stay connected with Capital 19 through their official social media channels for updates and support.

Service Availability

Capital 19 offers customer support during business hours, with availability from Monday to Friday. Multilingual support is also provided, catering to a diverse clientele.

Frequently Asked Questions

Capital 19 is regulated by the Australian Securities and Investments Commission (ASIC) and employs several protective measures for client funds. These include segregated accounts that keep client funds separate from the broker’s operational funds, professional liability insurance for losses due to unlawful actions, and membership in the Australian Financial Complaints Authority (AFCA) for dispute resolution.

Capital 19 offers a diverse range of trading instruments, including forex (major pairs), commodities like gold and oil, major indices such as the S&P 500 and NASDAQ, stocks from the US and UK, and cryptocurrencies like Bitcoin and Ethereum. This variety allows traders to tailor their strategies according to their preferences.

To open an account with Capital 19, you need to submit personal details through their website. After that, you will receive an application form via email, which must be printed, filled out, and returned along with identity verification documents. The process is designed to ensure compliance and security, and you can upgrade to a professional account if desired.

Capital 19 offers multiple support channels to assist clients, including email support, live chat through their website for instant assistance, and telephone support at +61 2 9002 0360. Additionally, they maintain a presence on social media for updates and interactions. Customer support is available during business hours from Monday to Friday.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.