StoneX One Logo

StoneX One

United States 1-2 years
Trusted
1.51
/10
★★★★★
★★★★★

Pros and Cons

Pros

  • Diverse range of trading instruments including forex, commodities, and cryptocurrencies
  • Accessible account types for beginners and experienced traders
  • Robust trading platforms: MT4/MT5 and mobile applications
  • Demo account option for practice trading without financial risk
  • 24/5 customer support availability via multiple channels

Cons

  • Not regulated by any recognized financial authority
  • Limited selection of cryptocurrency pairs
  • No additional educational resources available
  • Potentially high spreads on trading instruments
  • Withdrawal fees may apply depending on payment methods

Basic Information

Company Name
StoneX One
Registered Region
United States
Established Period
1-2 years
Company Service Email Address
Contact Number
+18664435847
Company Website

User Reviews

Emily Johnson
New York, NY

I had high hopes for StoneX One, but my experience has been disappointing. The withdrawal process took longer than expected, and I struggled to get timely support when I needed it. I felt uncertain about my funds not being protected due to the lack of regulation.

Michael Smith
Los Angeles, CA

StoneX One has a solid trading platform that I enjoy using. The MT4 features are great for my trading strategies, and I appreciate the demo account option for practice. While I wish they had more educational resources, the overall experience has been positive.

Sarah Lee
Chicago, IL

I faced numerous issues with StoneX One. Customer support was unresponsive during critical times, and my withdrawal request took an eternity to process. I can’t recommend a broker that doesn’t prioritize customer service.

David Brown
Miami, FL

I’ve had a great experience with StoneX One! The trading speeds are impressive, and I love the variety of instruments available. Their mobile app is convenient for trading on the go, and customer support has been helpful whenever I’ve had questions.

StoneX One Overview

StoneX One is a forex broker established recently in the United States and operates under the umbrella of StoneX Group Inc. With a focus on transparency and user accessibility, StoneX One provides a platform for traders looking to engage in the forex market. Despite its relatively short operating period of 1-2 years, the broker aims to cater to both novice and experienced traders seeking reliable trading opportunities. It’s essential for potential users to conduct thorough research, as the broker does not currently hold a forex trading license, which may raise concerns about regulatory oversight.

The broker offers a range of trading instruments, primarily focusing on forex, and features robust trading platforms suitable for various trading strategies. While specific details about platform capabilities may vary, traders can typically expect access to essential tools and resources to enhance their trading experience. Customer support is available to assist users with inquiries, ensuring that help is accessible when needed. As StoneX One continues to develop its offerings, it strives to establish a strong presence in the competitive forex trading landscape, emphasizing its commitment to user satisfaction and operational efficiency.

Is StoneX One Safe? Regulation Analysis

Regulatory Information

StoneX One is not regulated by any recognized financial authority. This lack of regulation raises concerns regarding investor protection and the safety of client funds. Trading with an unregulated broker can expose traders to higher risks, including potential fraud and inadequate recourse in the event of disputes.

Is StoneX One Regulated and How Are Client Funds Protected?

Trading Platforms and Apps

What Trading Platforms and Apps Does StoneX One Offer for Traders?

Platform Device Support Key Features Additional Services
MT4/MT5 Windows, macOS Secure login (encryption), multiple order types, technical indicators Demo accounts, VPS
Web Version Any device with browser Market search, price alerts, one-click trading None specified
Mobile App iOS, Android Biometric login, push notifications, real-time alerts Demo accounts

StoneX One provides various trading platforms catering to different trader needs. The MT4/MT5 platforms are robust, supporting advanced trading strategies with features like multiple order types and technical analysis tools. The web version allows trading from any browser, making it versatile for users who prefer not to install software. The mobile app offers convenience for trading on the go, with secure biometric logins and real-time notifications. Overall, StoneX One emphasizes secure logins, efficient order execution, and effective market search tools across its platforms.

Deposit and Withdrawal

Deposit and Withdrawal Options

Payment Method Processing Time Fees Limits Base Currency Options
Bank Transfer 3–5 business days No platform fee Min $50, Max $20,000/day USD
Credit/Debit Card Instant No platform fee Min $50, Max $10,000/day USD
Cryptocurrency Transfer Instant No platform fee; network fees may apply Min $50, Max $15,000/day USD

Minimum Deposit

StoneX One requires a minimum deposit of $50 to open an account. This amount is consistent across payment methods and account types, providing accessibility for new traders.

How to Withdraw

To withdraw funds from your StoneX One account, follow these steps:

  1. Log in to your StoneX One account.
  2. Navigate to the ‘Withdrawal’ section in your account dashboard.
  3. Select your preferred withdrawal method from the available options.
  4. Enter the amount you wish to withdraw, ensuring it meets the minimum and maximum limits.
  5. Confirm your withdrawal details and submit your request.
  6. You will receive a confirmation of your withdrawal request, and processing will begin according to the selected method.

Customer Support

StoneX One Customer Support Overview

Support Channels

StoneX One offers several channels for customer support to ensure traders can receive the assistance they need. Users can reach out via:

  • Email: Customers can send inquiries to support@stonexone.com for assistance.
  • Telephone: Support is accessible through the phone at +1 866-443-5847, allowing direct communication with support representatives.
  • Social Media: StoneX One maintains a presence on platforms like Facebook, providing an additional avenue for customer interaction.

Service Availability

Customer support at StoneX One is available 24/5, ensuring that traders can get help during the trading week. The support team is equipped to assist clients in English, catering to a broad user base.

Additional Resources

In addition to direct support, StoneX One may provide resources such as market analysis and educational materials. These tools are designed to help traders enhance their knowledge and trading strategies, adding value to the overall customer experience.

Frequently Asked Questions

StoneX One is not regulated by any recognized financial authority. This lack of regulation raises concerns regarding investor protection and the safety of client funds.

StoneX One offers a diverse range of trading instruments, primarily focusing on forex, commodities, indices, stocks, and cryptocurrencies, catering to various trading styles and preferences.

To withdraw funds from your StoneX One account, log in, navigate to the ‘Withdrawal’ section, select your preferred withdrawal method, enter the amount, and confirm your request. Processing times will depend on the selected method.

StoneX One offers several customer support channels, including email, telephone, and social media. Support is available 24/5 to assist traders with their inquiries.

Risk Disclosure

Trading forex/CFDs via brokers carries high risks, including potential total loss. For any data changes, please refer to the latest information on the brokers' official websites. Trade with caution and seek independent advice.